Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy an... See more
Company replied
Baby hairs are back!!! I started losing my edges after my 2nd child and they never came back. I started using Lifecell Hair Restoration System shampoo and conditioner plus the 5% Minoxidil about a mon... See more
Company replied
Quick response, always professional and friendly on the phone or via email when updating my order details. My recurring orders are always on time and accurate. I love the All-in-One Treatment and have... See more
Company replied
Company details
Written by the company
Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.
Contact info
701 N Federal Hwy, 33009, Hallandale Beach, United States
- 1-866-977-1412
- supervisor@lifecellskincare.com
- lifecellskin.com
3.9
Great
188 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Surprisingly quick and efficient…
Surprisingly quick and efficient customer service when I called. The customer service rep was super friendly and offered me a great solution!
30 April 2026
Unprompted review
Reply from LifeCell Skin
Hi Karina, thank you so much for your kind feedback.
We’re glad to hear our team was quick, friendly, and able to provide a great solution—that’s exactly what we strive for.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
This is the one product that really does what it says!
The product is great! The customer service is great! The subscription plan is very adaptable!
Thank you!
29 April 2026
Unprompted review
Reply from LifeCell Skin
Hello Diana, thank you so much for your kind words!
We’re thrilled to hear you’re enjoying the product, our customer service, and the flexibility of the subscription plan.
It truly means a lot to us—thank you for your support!
LifeCell Customer Support Team
friendly and helpful interaction with…
friendly and helpful interaction with your rep
28 April 2026
Unprompted review
Reply from LifeCell Skin
We’re glad to hear you had a friendly and helpful interaction with our representative—that’s exactly the experience we strive to provide.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
I had great customer service with Melissa!
I had great customer service with Melissa when I called to re-schedule my delivery. She was helpful, friendly, and made everything so easy. I've been using the LifeCell Anti-Aging cream for several years. Totally happy with this product!
28 April 2026
Unprompted review
Reply from LifeCell Skin
Hi Vanessa, thank you so much for your kind feedback!
We’re so glad Melissa was able to assist you and make the process easy—she’ll really appreciate your kind words.
It’s wonderful to hear you’ve been using the Anti-Aging Cream for years and are so happy with it!
We truly appreciate your continued support and are always here if you need anything.
LifeCell Customer Support Team
Great products with great customer service
I have been using LifeCell products for quite a few years now. I use the neck firming serum, the all in one treatment, the overnight firming mask and purifying mask. I also like the fact that I can extend my renewal dates. Love the fact that you save money with a subscription. Customer service is also the best!
24 April 2026
Unprompted review
Reply from LifeCell Skin
Thank you so much for your continued support and for sharing your experience.
We’re thrilled to hear you’re enjoying multiple products and finding value in the subscription savings and flexibility.
It’s also wonderful to know our customer service has made a positive impression.
We truly appreciate your loyalty and are always here if you need anything.
LifeCell Customer Support Team
I worked with Zoey
I worked with Zoey. She was fantastic! Very knowledgeable about the product, promptly always got back to me and very pleasant all the time.
I’m excited to start using the product!
Warmly,
Pamela Connolly
17 April 2026
Unprompted review
Reply from LifeCell Skin
Hi Pamela, thank you so much for your kind words. We’re so happy to hear Zoey provided such a great experience—she’ll truly appreciate your feedback.
We’re excited for you to start using the product and hope you love the results!
If you need anything along the way, we’re always here to help.
LifeCell Customer Support Team
Love the product
Love the product. Customer service is excellent. Every product I used had 100% effective.
21 April 2026
Unprompted review
Reply from LifeCell Skin
Hello Mary, thank you so much for your wonderful feedback!
We’re thrilled to hear you love the products and have had such a positive experience with our customer service.
It truly means a lot to us that you’ve found them effective. We appreciate your support!
LifeCell Customer Support Team
I've been using lifecell for years !!
I've been using lifecell for years, I love it and would recommend it to all my friends, this is my first recommendation to any product I normally do not recommend a product but I've stuck with this for at least 10 years,so I'm very happy with it, you should try it,give it at least 6 weeks to work properly,hope this was helpful 😊
16 April 2026
Unprompted review
Reply from LifeCell Skin
Hello David, thank you so much for your amazing feedback and for being a loyal customer for over 10 years!
We’re truly honored to be a product you trust and recommend—that means more to us than we can say.
It’s great advice to give it time, and we’re so happy you’ve had such a positive experience.
We really appreciate your support!
LifeCell Customer Support Team
Reply from LifeCell Skin
Thank you so much for your kind words!
We’re thrilled to hear you’re enjoying both the product and the service.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Reply from LifeCell Skin
Hi Jon, thank you so much for your kind feedback!
We’re so glad to hear Chantelle provided you with a great experience—she’ll be happy to hear this.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Why I love LifeCell
I have been ordering from LifeCell for the last 3 years. The anti aging cream is something that I look forward to applying daily. Not only does it take away my under eye bags and lessens lines, it feels so luxurious. Also, I love the anti aging collagen...This company packages their products nicely with a thank you note and it all makes me feel special.
15 April 2025
Unprompted review
Reply from LifeCell Skin
Thank you so much for your kind words Barbara and for being a loyal customer for the past 3 years!
We’re thrilled to hear how much you enjoy the anti-aging cream and the complex Supplement, and how it’s part of your daily routine.
It means a lot to us that the packaging and little details help make your experience feel special—that’s exactly what we aim for.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Happy with my purchases!
Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see slight improvement but only been using it a few weeks so I’ll wait 30-60 days to be sure. I absolutely love the body butter. It’s expensive, bet I don’t use any other products.
15 April 2026
Unprompted review
Reply from LifeCell Skin
Hi Laurie, thank you so much for your thoughtful feedback!
We’re so glad to hear you’ve had a great experience with our customer service and are enjoying the teeth Serum and body butter.
It’s great that you’re giving the anti-aging cream and fading serum time—results can continue to improve with consistent use.
We truly appreciate your support and are here if you need anything along the way!
LifeCell Customer Support Team
Excellent Product, Excellent Customer Service( Melissa)
Melissa the Rep that helped me is awesome. She is so fast at response I think she's a robot. Very helpful answers any questions you can think up
The tan drops are unbelievable no smell no orange or funky colors and the tan lasts.
I'm trying another product but don't hesitate to contact her
15 April 2026
Unprompted review
Reply from LifeCell Skin
Thank you so much for your wonderful feedback!
We’re so glad to hear Melissa assisted you quickly—she’ll love hearing this.
It’s great to know you’re enjoying the tan drops and the natural-looking results.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Love the simplicity of using one …
Love the simplicity of using one product. Customer service is easy to work with and very accomodating.
15 April 2026
Unprompted review
Reply from LifeCell Skin
Hi Debra, thank you so much for your kind feedback!
We’re glad you enjoy the simplicity of using one product—that’s exactly what we aim for.
It’s also great to hear our customer service team has been easy to work with and accommodating.
We truly appreciate your support!
LifeCell Customer Support Team
Great Product and Great Customer Service
So I just want to say how much I love the neck cream and lip plumper! I love a lot of the products but those are my two favorites! The overnight mask is great too! I would also say that the customer service is absolutely amazing, I've never seen anything like it! Zoey is the BEST! If I ever want to pause or change my subscription to something else I literally just text her and she takes care of it. There is nothing better than being able to just text a real person and they just change and do whatever you need. Zoey is awesome and I love this brand! Happy with everything!❤️
14 April 2026
Unprompted review
Reply from LifeCell Skin
Thank you so much for your amazing feedback Jordan—we absolutely love hearing this!
We’re so happy you’re enjoying the neck cream, lip plumper, and overnight mask—those are definitely favorites!
It’s especially wonderful to hear how helpful Zoey has been—we’ll be sure to share your kind words with her.
We truly appreciate your support and are so glad you’re happy with both the products and service!
LifeCell Customer Support Team
I have been using the total cream for…
I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy and a real person answers. No problems managing subscription by phone.
14 April 2026
Unprompted review
Reply from LifeCell Skin
Hello Vicki, thank you so much for your continued support and for sharing your experience!
We’re glad to hear you’ve been enjoying the product over the years and that our team has been easy to reach and helpful.
We appreciate your feedback about managing subscriptions online and will definitely take that into consideration as we continue to improve.
If you ever need anything, we’re always here to help.
LifeCell Customer Support Team
Melissa took good care of me
Melissa took good care of me , with an issue of not receiving my order , due to being sent to an in complete address .
I have used the all in one cream for 15 years, & I love the product . It is a bit pricey , but if you use sparingly, it can last 2 months!
14 April 2026
Unprompted review
Reply from LifeCell Skin
Hello Coleen, thank you so much for your kind feedback!
We’re glad Melissa was able to assist you and get everything sorted out—that’s exactly the experience we aim to provide.
It’s wonderful to hear you’ve been using the product for 15 years and still love it—that truly means a lot to us!
We appreciate your support, and if you ever need anything, we’re always here to help.
LifeCell Customer Support Team
Deceptive subcription polies.
i ordered the tanning oil, which does not seem to be working). It is not clear that when you order and get a 25% discount you are automatically signed up for the subscription. the only way to cancel is to call the customer service number. It is 866-977-1412. I called to check and sure enough they had signed me up. They did cancel. The chat is a bot and has a very limited scope of what it can help with although it did give me the customer service number. Lots of sketchy companies out there so buyer beware.
14 April 2026
Unprompted review
Reply from LifeCell Skin
Hello Jenna, thank you for your feedback—we’re sorry to hear that your experience felt unclear or frustrating.
We’d like to clarify that the 25% discount is part of a 30-day subscription option, which is presented during checkout. We also offer a one-time purchase option at a different price for customers who prefer not to enroll in a subscription.
We’re glad to hear our team was able to assist you with canceling, and we’re always here to help. You can reach us by phone at 1-866-977-1412 (Mon–Fri, 9am–5pm EST), or by email at support@lifecellskincare.com.
We’d also be happy to take a closer look at your account—please feel free to email us at supervisor@lifecellskincare.com with your details.
LifeCell Customer Support Team
LifeCell skin care
I have been using LifeCell total skin care for years. It is a remarkable product!
Customer service is great as well
13 April 2026
Unprompted review
Reply from LifeCell Skin
Hello Vicki, thank you so much for your continued support and kind words!
We’re thrilled to hear you’ve been enjoying LifeCell for years and that our team has provided great service.
It truly means a lot to us, and we’re always here if you need anything.
LifeCell Customer Support Team
Customer service was very helpful
Customer service was very helpful. They provided the opportunity either cancel my auto ship or change the frequency. I have been using LifeCell products for a couple months now and feel like it’s a good product and a good value.
13 April 2026
Unprompted review
Reply from LifeCell Skin
Hello Randy, thank you so much for your kind feedback!
We’re really glad to hear our team was able to help and that you’re enjoying the flexibility with your subscription.
It’s great to know you’re seeing value in the products—we truly appreciate your support.
If you ever need anything, feel free to reach out to us at supervisor@lifecellskincare.com.
LifeCell Customer Support Team
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