Dr Liesel Medical Aesthetics Reviews 

211
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and the warm, welcoming atmosphere they create. Many highlight the exceptional service, noting that the team is caring, kind, and takes the time to explain options and ensure comfort. Reviewers frequently mention feeling at ease and well-cared for throughout their treatments, appreciating the natural-looking results and personalized approach. However, some customers also noted that while the staff was courteous, the overall environment of the clinic sometimes lacked the anticipated warmth and reassurance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, kindness,... See more

Service

Clients share positive opinions on service, consistently describing it as professional, exceptional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr liesel is fantastic! I've been to Chislehurst clinic a few times now always professional Dr liesel knows what she's doing always good advice I've had botox around my eyes to 'open' them up exactly... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience from start to finish. Shara gave me such a warm welcome, and both Agi and Dr. Liesel were amazing. My treatment with Agi left my skin glowing and Dr. Liesel made me feel c... See more

Company replied

Rated 5 out of 5 stars

This was my second visit to Dr Liesel’s clinic. I had dermal filler in the cheeks to provide structure. As a man in his 40s, I wanted a very natural result — nothing feminine and nothing that loo... See more

Company replied

Rated 5 out of 5 stars

From the moment you walk into reception through to your treatment or consultation, you feel like you matter and are recognised. Liesl's work is subtle and measured, making it look as though you have... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

Dr Liesel Holler specialises in Advanced Medical Aesthetic procedures that help maintain and restore the youthful definition of the face. She holds busy clinics in Harley Street and her clinic in Chislehurst. She is also an international trainer and Key Opinion Leader for Allergan. Her aim is to achieve natural looking results for her patients, to make them look and feel their absolute best using non-invasive and evidence based treatments. Dr Liesel Holler has 20 years experience as a Medical Doctor. She has trained and worked in General Surgery, Cardiothoracic surgery, Intensive Care Medicine and Anaesthetics, both in Sweden and England. Having been trained and closely mentored by the UK’s and world’s most renowned Aesthetics doctors and Plastic surgeons since 2011, she now dedicates herself fully to the Aesthetics medicine field. She was chosen to be 1 of only 10 UK doctors to be mentored by the world famous Plastic surgeon Dr Mauricio de Maio from Brazil through Allergan Medical Institute, and is actively involved in teaching advanced injection techniques to other doctors in prestigious Masterclasses. Through her work as a Senior Anaesthetist she fully understands the importance of attention to detail, makes safety her priority and is known for being very cautious, gentle and precise. She has a special interest in regenerative aesthetics, prevention of premature ageing, improvement of skin health, regeneration of collagen and assessment of the whole face. She is also a doctor with a high level of integrity, honesty and very caring.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(211)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knows exactly how to achieve desired results

From the outset it was clear Dr Holler understood every aspect of the face without exception and how to achieve exactly what I wanted. She was able to answer every question I had with technical (but digestible) ease. I'd highly recommend booking an appointment with Dr Holler.

23 September 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you for the great review.

Rated 5 out of 5 stars

Visiting Dr Holler for my first Botox…

Visiting Dr Holler for my first Botox session was a hugely positive experience. She was clear with the process, reassuring, and has a fantastic manner. Delighted with the result.

27 September 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you for your kind review.

Rated 5 out of 5 stars

Dr Liesel is kind and caring first and foremost

Dr Liesel is kind, caring and supportive. She made me feel comfortable and calm. Liesel is generous with her time and answered all of my questions. She is passionate about the general health and well-being of the client and this shows. It is good practice and care that always comes first - I trust her implicitly. Absolutely thrilled to have found her.

10 October 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you so much Natasha for your kind review.

Rated 5 out of 5 stars

Fab hydra facial

Fab hydra facial best Iv had . Can’t wait to come back

6 October 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you for your kind review. We look forward to seeing you again.

Rated 3 out of 5 stars

Facial fillers for mature lady

I was greeted by Dr Lisel and was seen imediantly. I explained the area’s that were bothering me being 54 and a smoker. In order to lift the lower face you need to lift from the top downwards so I would require 8 ml’s of filler in order to lift the face either side and 2 to fill the lower lines each side. She showed me lots of case studies of mature women that looked very natural. The cost is £2,800 is a big price to pay.
No payment options were advised. Also no medical qualifications made available and if they were available I wasn’t shown them, which is something I thought when I left.
So I will contact to discuss both

3 October 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Dear Jo,
Thank you for your kind review. Dr Liesel's medical diplomas and credentials hang on the wall, right across where patients sit for the consultation. As they are very visible, she normally does not have to mention them.
We do not offer payment plans for non-surgical facelifts but Dr Liesel always mentions that it can be done in stages, to spread the cost.
The price reflects her expertise, as she has 11 years experience in Medical Aesthetics and 18 years as a medical doctor. Dr Liesel uses Juvederm Vycross dermal fillers, which are long lasting fillers and therefore cost more.
If you have any more concerns, we would be happy to address these once you get in touch.

With kind regards,

Shara, Patient Coordinator

Rated 5 out of 5 stars

Highly recommended - I won't go anywhere else

I can't recommend Dr Liesel Holler enough. I was reluctant to try a new practitioner for Botox but I wish I had made the change sooner. She was extremely knowledgeable and professional, put me at ease straight away and knew exactly how to help me achieve a natural look. I plan on working with her for as long as possible on my journey to look my best whilst aging as gracefully as possible.

26 September 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

What a lovely review! Thank you so much Ruth and I look forward to helping you in the future.

Rated 5 out of 5 stars

Amazing hydrafacial

Thank you Angelica for my hydrafacial and your advice on skincare. My skin feels so different and I love the products you have recommended for my skin.

17 September 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you so much for your review.

Rated 5 out of 5 stars

Loved it! I came across Hydra facial in an advert…

I came across Hydra facial in an advert and immediately thought I needed it for my face. Dr Liesel’s team is very experienced and has years of experience. Angelica immediately made me comfortable and has a very pleasant personality. She explained me the whole process before we started the treatment and during the treatment ensured that I felt at ease. I could see immediately the change on my face after the treatment. I will definitely go there again and strongly recommend her treatment. Thanks again.

3 September 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

I was apprehensive as it was the first time I’ve met with anyone to discuss injectable options. Both Dr Holler and her assistant put me at ease immediately. Options were discussed, there was no pressure at all and I went away feeling listened to and felt I had good advice with all the pros and cubs explained. I’m yet to have any treatment but I’m booked in!

2 September 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you for the review.

Rated 5 out of 5 stars

Absolutely loved this treatment

Absolutely loved this treatment. It was exactly what I wanted and was really effective. I'll certainly return for this treatment again in the future.
Thank you

7 September 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you for the review.

Rated 5 out of 5 stars

I would 100% recommend Dr Liesel!

Dr Liesel is extremely thorough and professional. She spends the time to really understand what you want and why you want it whilst also making you feel very comfortable. Dr Liesel adopts the less is more approach knowing that she can add to it later on instead of doing something that is more difficult to reverse. I would recommend Dr Liesel to anyone considering cosmetic procedures!

2 September 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you for the review.

Rated 5 out of 5 stars

Botox and Profilho review

I have been visiting Dr Holler now for a few years and I trust her absolutely. She is always warm, professional and welcoming. She listens and works with you, so the outcome of any treatments is exactly as you discussed, which is very reassuring. I have had Botox, Profilho and a few years ago fillers done, all looked great and I have always been very pleased with how the treatments were done and the results.

20 August 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you for your review.

Rated 5 out of 5 stars

Amazing

I can’t wait to go back and have another treatment, my husband treated me for my birthday and it was amazing. So many people commenting on my skin the lady was so lovely and kind I really can’t wait to come back thank you so much.
Emily xxx

16 August 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you so much for your review, and we look forward to seeing you again

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Have been seeing Liesel for dermal fillers for some time. Always very thorough, pays attention to detail and never rushes. Liesel is honest and really has your best interest at heart.

14 August 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you so much for the kind review.

Rated 5 out of 5 stars

Hydrofacial

I had a hydro facial with Angelica and it was well worth the money. Angelica was very warm and friendly and made me feel so relaxed. My skin after the facial is glowing and she gave lots of advice regarding my skin sensitivity and redness.

13 August 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you so much for your review.

Rated 5 out of 5 stars

Dr Liesel is very professional

Dr Liesel is very professional and puts you at ease . Age 62 I have had botox and fillers and would recommend to anyone . She talks through what you want and does not pressurise you into something you don’t need or want .
I have returned and when I think needed will return again . Very pleased with results
Carol

5 August 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you so much for your review.

Rated 5 out of 5 stars

As a man getting Botox and looking like…

As a man getting Botox and looking like you haven’t had Botox was a big thing for me. Dr liesel experience and expertise showed me I had nothing to be worried about. I’m chuffed with the result. Dr Liesel is the only place I’d go to for such treatments from now on.

24 July 2022
Unprompted review
Dr Liesel Medical Aesthetics logo

Reply from Dr Liesel Medical Aesthetics

Thank you very much for your review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look