Lidle Reviews 101

We love Lidl especially middle isle. Oranges not very good , easy peelers satsumas and green grapes amazing. It appears any fruit from Africa is great. I don't understand the low reviews. If Lidl extend to Sainsbury's level and the prices remain competitive they will wipe the floor. This week kingfisher tuna in brine 55 p a tin wow

I shop at lidle most days as it's only 5 minutes from where I live I left a review which was totally honest of my daily experience of when I shop at lidle .
I was given a hug from Hanah and a thank you from Thomas . I spoke to Paula and was very upset to hear a member of the public accussed her of being a racist NOT IN A MILLION YEARS Paula is lovely and nice to all
Weather you are Black white yellow or green Paula is a good girl
Shame on you who thought differently about Paula I would like to say I only know the staff at lidle as a customer it's a pleasure to shop there x

We recently bought some Deluxe Elderflower cordial. Lidl’s own brand, & we were very disappointed. It was very heavily flavoured, & had a very pungent aroma, my wife said that it was only fit for cleaning the drains, so that is where it went

Lidl Nakskov 20.01.25
Dear Lidl Customer Service,
I hope this message finds you well. I am writing to formally express my dissatisfaction with a recent experience I had at your Nakskov location.
During my last visit, after completing my purchase, I realized I had forgotten to ask for an additional shopping bag. When I approached the cashier to request one more bag, I was surprised by her immediate dismissal as she turned her attention to another customer. I understand that efficiency is important, but there was an opportunity to assist me without causing undue delay to others, especially since I was only asking for a single bag.
The cashier's response made me feel undervalued as a customer. Rather than addressing my simple request, she prioritized the other customer without offering any acknowledgment or common courtesy. I believe a customer-centered approach is crucial in the retail environment. I felt a lack of respect in that moment, and it has prompted me to reconsider my future shopping choices at Lidl.
I appreciate the fact that you hire new staff, and I hope that training is emphasized as well, so that they can provide a supportive and respectful shopping experience for all customers.
I hope that my feedback can help improve service in the future, as I have always appreciated Lidl’s offerings.
Thank you for taking the time to consider my concerns.

**Review for Lidl - Gorton Branch**

⭐☆☆☆☆

I have been a loyal Lidl customer, always appreciating the convenience, value, and typically friendly atmosphere. However, my recent experience at the Gorton store has left me feeling disappointed and disrespected.

During my visit on 29/10/24 at around 9:20 am, I was confronted with disturbingly rude behavior from a staff member named Eyan at the self-service checkout. As I approached, he immediately stopped me to announce that it was card-only, which was fine since I intended to pay by card. However, his tone was abrupt and dismissive, setting a negative tone from the outset.

The encounter worsened when, as I was scanning items, Eyan came over unprompted, took an item directly from my hand, and scanned it without asking if I needed assistance. It was intrusive and uncomfortable, leaving me feeling as if my personal space and autonomy were completely disregarded. Finally, as I finished, he snatched the basket away with such force that the noise startled me, adding to the feeling of being belittled and rushed.

I’ve always enjoyed shopping at Lidl, but this experience made me question my choice. It's disappointing to see employees act in a way that alienates loyal customers, making the atmosphere uncomfortable rather than welcoming. I hope Lidl addresses these issues, as experiences like this could drive customers away.

Hmm where to start. PARKINGEYE that's the problem with lidle allowing their customers to be robbed by those thieves. Your shop will cost you an extra £45 if you pay your overstay penalty promptly or otherwise it will be £90 They also know that they CAN and have the power to get your parking charge expunged with just an Email but they will not and they will lie to you and give you bogus information via their store managers even though you sow them your £120 shopping bill. They do not value you as a customer or they'd go out of their way to help you, providing you have a receipt for that days shop. Other stores will do it for you as they value your custom. Well lidle your Lazy, Ignorant of peoples needs and feelings. I had to Email them at their compliance dept and remind them of the Equalities Act 2010 as I have a disability, its left me upset and disgusted that they uphold being mugged in their own car parks, because its as good as. No doubt Lidle will pass the buck and say the car park is nothing to do with them. But it must be, who insures the car park for public liability I'd like to know? Why have a large store and deny control of your carpark, doesn't make sense.

Having been a regular customer of Lidl Nuneaton several years ago I haven’t shopped there for nearly three years, I stopped when a member of staff decided to shout across the store that I was not allowed to take a small basket of groceries outside of the store and should buy a bag. Shouting at customers across the store is not acceptable so I have not returned until this afternoon.
Early this afternoon I visited the Nuneaton store. About two thirds of the way into the first aisle a member of staff with a pallet truck of stock pushed away other shoppers trollies and nudged me into the side of the aisle before stopping and front of me and pushed away a couple of other shoppers trolleys, My comment to him was “what the hell is a matter with you”. He is obviously instructed not to argue with customers as he gave me a blank look and continued to fill the shelves.
Half way round a girl was also stacking the shelves. As we passed, an empty box was thrown onto the floor and landed less than half an inch from my wife’s feet. No apology from her and my wife was not at all happy with the lack of courtesy.
I informed Lidl via their website but almost a week later have not received a response. There are other stores happy to do business, so will be shopping elsewhere.

Overall I am happy with Lidle but both they and Aldi do con the public. A few years ago various twin packs of items were often more per kilo that single packs of the same product (bacon was a case in point. Their latest scam which has been operating for about six months. Both are the only supermarkets to sell bananas by number instead of weight. For six months all bananas have been about two thirds of the original size. When I queried this with a manager three months ago his reply was ‘the size fluctuates and we are going over to by weight’. Both untrue.

I always visit my local store in Romford. Find everything I need. Some items are a very rare to find and would not want to miss a bargain! Only complain is not enough indoor plant verities!

Oh so unhappy for some years I've bought a turkey crown always lovely. But this turkey crown is just bones nothing of the breast,also a turkey leg bone no meat.so our Christmas dinner is going to be veg and pigs in blankets!!! .lidle not buying your turkey crowns no more.

Saturday afternoon large store 2 people on the checkout tills no self service large queues 7 tills in the place when I asked if someone could come and help I was told !! We have only 4 staff in the supermarket thats how the price is kept down ? And there’s always morrisons down the road !!!!!

There is never stock on shelves at lidle carron get a trolley waste of time not been lucky at all going in when i can do a proper shop

advertise products that never appear on the shelves, it's happened several times to things I wanted to buy, false advertising never bank on any product advertised as being available.

Very poor quality product. I bought garlic yesterday . Today I want to use it, when I peeled it the colour was disgusting yellow. I didn't bought it on sale and they didn't display a date on it either. Today I went to Aldi to do my everyday shopping.

Basically forget doing weekly shopping at Lidle. I brought stuff from thier for my cats and when I went there to buy again I was told it was sold out and discontinued. Its happened a few times with other stuff. So it's best to shop elsewhere that can meet regular demands and not just one off sales. My thinking is if you Can't keep supplying a particularly product. Don't sell it.

Lidl food is great and top quality for me, but my main complaint is the new parking system they have at some of there stores. My daughter and her boy friend went shopping they met up with two cars to buy two weeks shop. They were ten minutes over the parking time of 1hr.30m and were fined a total of £180 (£90 each car). Lidl has now lost two customers worth £6,000 per year to them. So beware when you shop at Lidl. The car park is managed by a private company and Lidl are not interested.

Better than Aldi big store good produce and good prices

Very poor food options, always empty shelves. Especially in the evening, when every coming after work

Lidl in Reading,
No social distancing with customers, Staff and customers wearing masks over their mouths only and not covering there noses.

Some things like meat, dairy and others really good with cheap prices but have to be careful some items are awful quality. Checkouts useless and dont like the way they try to copy branded item designs and colours to fool you.