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3.4
13 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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wore it to brunch already. unpacked it and noticed the skirt part had two deep creases from folding, tried steaming but still a bit visible. the sheer section feels smooth though. not like my old dress from the supermarket that felt stiff. fits comfy but yeah the crease is annoying.
I think this is a scam. My items never arrived. No details of tracking were ever given. My question to support was always answered the same.Their answer was we will send another parcel, it has been held up, don't put a bad comment on FB!! Very unimpressed. Do not buy from them.
Reply from Licaberry
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@licaberry.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
After receiving this, I noticed the outer packaging peeled off cleanly—no struggle at all, almost too easy. It's already stacked with my other orders, no rough edges or tears when opening, which I can't say for my last package. The box itself is lighter than expected for its size.
I'm pretty sure this company Licaberry is a scam. Sell you clothes on line, but no way to return them so you are out of your money.
Still no answer on how to make returns.
Reply from Licaberry
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@licaberry.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
I had an issue with my purchase. I was contacted and the problem was taken care of. I appreciate the assistance.
Product exactly as described. Good Price point and an attractive product.
The Best Cigar Lighter.
The Best Service.
Thank you.
Cigar lighters operate reliably and as advertised. Recommend the company for good business.
I received this item in good time, unfortunately it doesn't work
I've tried going through PayPal but getting nowhere at the moment.
Reply from Licaberry
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that the item you received is not working properly, and we fully understand your frustration. Please send your details and order information to our customer service email address: service@licaberry.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Ordering online was simple and quick
Product advertised and ordered, was not the product I received. I emailed their customer support email on 3/31/25, after several emails back and forth, I finally tossed my hands up today, 5/7/25 when they offered me a voucher to purchase something else. Don't want anything else, I wanted, what I ordered. No business from me with this company again.
The product I ordered was delivered but does NOT work.
I have sent 2 emails to their support.
I got told I would hear from them within 24-48 hours (auto generated message).
First email sent 26/04/2025 & the second email was sent 30/04/2025.
I have NOT received a response/reply or been contacted by anyone.
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