Libsyn Podcast Hosting Reviews 

Ben is very responsive and offers superior support with all things Libsyn. Goes above and beyond. Thank you Ben!

Customer support was personal and human, so the question was answered quickly, and we were able to do what we were trying to do easily and quickly. Fantastic in this world of chat bots and passing-the-buck.

I was having an issue that despite taking the steps listed on the website and reaching out to additional resources online I was unable to remedy. Rich at Libsyn was able to handle it quickly. Thanks!

Customer support was quick, personal, and effective.

I had some technical problems and contacted the support center by email. They answered and helped me very quickly and the problem got solved very easily. It was a great experience to get this support and that they took really care about my problem.

THANK YOU!:-)

Very prompt and accurate help whenever I have a query or a problem about my podcast feed

This was our first time launching a podcast and we ran into issues with our first episode. We were amazed at the speed and efficiency with which our issues were handled by Rich H. with Libsyn podcaster support. He fixed everything and had us up and running same day. We are very pleased!

Exceptional Podcaster Support - Rich is a Lifesaver!

I cannot speak highly enough about the incredible support I received from Rich at Libsyn. When I found myself facing some daunting issues with my podcast hosting on Libsyn, Rich stepped in and proved to be an absolute lifesaver. His expertise, patience, and dedication to resolving my problems went above and beyond my expectations.

From the very beginning, Rich exhibited a deep understanding of Libsyn's platform and the intricate nuances of podcasting. He listened attentively to my concerns, showing genuine interest in helping me overcome the challenges I was facing. What truly sets Rich apart is his unwavering commitment to assisting podcasters like me, ensuring that we have the best possible experience with Libsyn.

Rich's troubleshooting skills are nothing short of exceptional. He was able to quickly identify the root causes of my issues and walked me through step-by-step solutions, making sure I understood every aspect of the process. His clear and concise explanations transformed complex problems into manageable tasks, empowering me to take control of my podcast hosting.

But it's not just Rich's technical prowess that makes him stand out; it's his friendly and patient demeanor that truly sets him apart. He never made me feel rushed or inadequate, no matter how many questions I asked or how long it took to resolve my problems. Rich is a true ambassador for Libsyn's commitment to excellent customer support.

Thanks to Rich, I was not only able to resolve the issues I was facing but also gained valuable insights into optimizing my podcast hosting experience. He went above and beyond the call of duty, ensuring that I left our interactions feeling confident and empowered.

In an age where customer support can often be frustrating and unhelpful, Rich is a beacon of hope. His dedication to helping podcasters succeed is truly commendable. I am incredibly grateful for his support and can confidently say that without his expertise, I would have been lost in a sea of technical difficulties.

If you are a podcaster using Libsyn and ever find yourself in need of assistance, do not hesitate to reach out to Rich. His exceptional support will not only resolve your issues but also leave you with a newfound sense of confidence in your podcasting journey. Rich is an invaluable asset to the Libsyn team, and I can't thank him enough for all his help. Bravo, Rich!

I appreciate the platform's excellence, which is equipped with all the essential features the Podcast community needs. It is clearly designed by great minds to make it more user-friendly. However, it's unfortunate that the customer service and support are not up to par. Minor issues can take forever to resolve, which can be extremely frustrating.

Simply to upload and the push to Apple and Spotify is fantastic in one shot.

Ease of use, funtionality of the platform in general and wide distribution and promotional tools.

Too expensive. I host multiple podcasts and they do not have deals for podcasters who have multiple shows...so you have to pay pretty high prices for each show you host. It's too much and unfair.

By far the best customer service from a tech provider I've ever received - fast, personal, no templates/form emails, just smart, thorough, knowledgeable, caring team members. And the Libsyn interface and features are fantastic, super easy to use. No complaints from this happy customer and I recommend Libsyn to anyone in need of a podcast provider!

Very easy to use! I'm a new podcaster and found it easy to upload, publish, and keep track of downloads.

Rich responded very quickly with clear and precise communication and then followed up equally as promptly and accurately all with a genuine caring tone

Easy to upload. Podcast available for download.

Very easy to create and publish a podcast - fast

it is really wonderful experience that helped spreading my podcasts to multiple social media

Easy to use. Got my podcast up and running easily.

I'm a rookie, amateur podcaster. I went with Libsyn as a hosting platform by recommendation from another small-op podcast. I've been with Libsyn a little less than a year but longer than a human fetus gestation. My experience has been lukewarm and really plummeting in the last month.

For background I work fulltime in healthcare and so does my co-host. It's just us two and he's a Boomer so I take care of all the producing and tech-related aspects of the podcast.

Getting the 'Destinations' setup took a little of forum perusing - it's a bit more of a multi-step process for bigger podcast platforms like 'Apple Podcast' and 'Spotify'. Small hiccup.

My ONE decent Pro is the remote recording feature that is relatively new. I like that it gives you separate tracks for speakers and a 'master' track option. The major con is similar to Skype/Google Meet in that the audio competes and cuts out if people are talking over each other. Makes for a nightmare in post-production when I have to use AI to regenerate pieces of audio.

The biggest headache and absolute TRAINWRECK is the website and interfacing a podcast feed with Libsyn. For context I was hoping to create a 'blog' style feed that I could add transcripts and resources to. There is the option to embed a player but that option is essentially just a media player. The other option is to use an RSS feed to embed the episodes on a website and that's fine if all you want is the show notes in tiny, plain, black text with ZERO formatting (good luck with brand consistency).

Libsyn is retiring their 'Legacy' website, which is pretty rudimentary at best. Very bare bones, but honestly I could've worked with it and truthfully I have no idea when it is officially going to be 'retired'. That being said, Libsyn is hardcore promoting its sister company 'Pair Networks' or 'Pair Domains' where you can buy a domain and create a website. A podcast website. Sounds great? It's not. It's the worst experience ever. Apparently the podcast website is supposed to be WordPress based, but when you create a website through Pair Networks it defaulted to a Weebly-based. Still never figured out how to move it from Weebly servers to Wordpress services through Pair. There is absolutely ZERO interfacing between Pair Networks and Libsyn. And there's no way to fix it either. The Libsyn forums on linking podcast episodes to an external website are outdated and there's nothing for guidance on how to do so with the 'sister' companies nonexistent interfacing. Well I built a Weebly website and when I had to update the expiring card information Pair Networks deleted the entire site I built.

I've contact support at both Libsyn and Pair and usually get a generic, bot response and promptly receive notification my 'ticket' is closed/marked as resolved even though it's definitely not. This whole process has been so frustrating therefore I'm moving our entire podcast to Buzzsprout.

If you're fine with bare bones you can probably crutch your way through the Libsyn platform as a beginner but if you want any semblance of interfacing with a podcast website I absolutely CANNOT recommend Libsyn.