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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product, often describing it as beautiful, high-quality, and a perfect, thoughtful gift. People appreciate the excellent quality of the materials, printing, and illustrations, noting the attention to detail and personalized options that make the books special and engaging for children and adults alike. The ordering process is frequently highlighted as easy and thorough, and many consumers are happy with the fast delivery service, often receiving their items sooner than expected and well-packaged. However, some customers also noted issues with their orders, including receiving books in the wrong language, with incorrect stories, or with different characters than selected. A few other people also felt that the delivery was delayed despite paying for premium shipping, indicating a discrepancy between promised and actual delivery times.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful books,... See more

Quality

People report positive experiences with quality. Customers are impressed with the high quality of the books,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers found the ordering process easy,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the attention to detail, wording,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most beautiful gift ever could imagine. Order for my boyfriend fro Christmas as a story with my daughter. They had option in Portuguese and it's amazing cz he is Brazilian and it's just made it e... See more

Rated 5 out of 5 stars

I was scrolling down on the social media when I saw a video like a recommendations for father's day gifts. I looked at it and I loved the personalised book, where you can make drawing images simil... See more

Rated 5 out of 5 stars

I bought a custom book for my wife as a Christmas gift. The book is great! All the materials used for the book are of good quality and the delivery was quick considering it had to ship overseas. 1... See more

Rated 5 out of 5 stars

Amazing website. The book meant to be for my husband and for our daughter and I thought that will be a gift for Christmas for him. It came sooner than I expected but in a good way, came one day before... See more


Company details

  1. Book Publisher
  2. Children's Store
  3. Children's Toys Store
  4. Gift Shop

Written by the company

Personalised children’s books. Fanatical about quality and social responsibility. We donate to literacy charities for every book sold. 100% Recycled Paper.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

819 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Christmas Gift

I‘ve ordered a Book as a christmas Gift and it was the best decision i could have made.
The printings are Great and the storyline is very cute.
The price was fair and the boxing was also very positive.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

The most beautiful gift

The most beautiful gift ever could imagine. Order for my boyfriend fro Christmas as a story with my daughter. They had option in Portuguese and it's amazing cz he is Brazilian and it's just made it even more special. I cannot wait the moment he will unwrap his gift this Christmas.
It also came pretty fast. Thank you !

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing website

Amazing website. The book meant to be for my husband and for our daughter and I thought that will be a gift for Christmas for him. It came sooner than I expected but in a good way, came one day before my husband birthday. So I am so happy with the purchase, I don't have words to say how beautiful was wrapped and how beautiful is the book. Already cried when saw it. Thank you so much, I will recommend to anyone, you are doing a great job and you are so kind, Eddie!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I haven’t received my book yet as I only placed the order last night but I have to say this is the best customer service I have ever received! They go above and beyond to make sure everything is perfect and reply so fast! Our chat ended as 9 emails in the span of 2 hours just to show how fast their customer service team replies! I’m very impressed would definitely recommend

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Exzellent experience

Exzellent experience, from creating this book over receiving it in this adorable bear style packaging up until reading it for the first time with and to my newborn, just amazing, many many thanks Frau Eule

21 August 2025
Unprompted review
Rated 4 out of 5 stars

Lovely products and a really good…

Lovely products and a really good company with good values.

Unfortunately there was a slight issue with my order, but their customer service was first rate and went above and beyond in sorting it out.

Turned what might have been a slightly disappointing experience into a very positive one.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

A perfect gift

I was scrolling down on the social media when I saw a video like a recommendations for father's day gifts.
I looked at it and I loved the personalised book, where you can make drawing images similar to my kids and husband.
I ordered one and when it arrived I was very pleased with it. It looks amazing. High quality, perfect, creative packaging.
When I went trough the pages, last few made me cry. I know, when dad will receive it, he will loves and crys too.
Highly recommend it.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Happy :)

I’m very happy with the result of the book! It’s a very good quality. Also a quick delivery, even just before Christmas :)

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Easy order process

Easy order process. Would be great if you could add more European languages to the available options.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Thank you- The book created by you was…

Thank you- The book created by you was amazing- it was loved by absolutely everyone. The recipients couldn’t wait to read it and they took it to school to share with the teachers and friends. Definitely recommend it! Best personalised book /stories I have seen.

16 December 2024
Unprompted review

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