Lever Reviews 

360
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

We have been customers of Lever for a while and for some reason we can't get a response or reply for the last three months. We've reached out multiple times and still nothing. Very disappointing.

Rated 2 out of 5 stars

Features are barely OK. The automation workflows could be improved. the emails are sent from lever.co and not from the recruiter who owns the "opportunity", which is what would save time, if not i... See more

Rated 5 out of 5 stars

Our journey with Lever's been nothing short of amazing! It's like they took all our hiring woes and turned them into a streamlined, efficient process. The best part is that Lever keeps all of our data... See more

Rated 5 out of 5 stars

Lever hands down is the best ATS out there. We decided to switch from Greenhouse since it was lacking reporting and customization features. What I love most about Lever is that its user interface al... See more

Company details

  1. Applicant Tracking System

Written by the company

Lever's mission is to help the world hire with conviction. Our fresh take on the talent acquisition system combines powerful ATS and CRM functionality in a single, modern platform—so employers can source, nurture, and manage candidates all from one place.


Contact info

3.3

Average

TrustScore 3.5 out of 5

360 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(360)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Lever for a team of 3

Pros:
- Great customer support/setup
- Intuitive software
- Fits even a small team of 3 and can grow with us for a while
- Tracks all activity related to candidates

Cons:
- Wish we could customize "archive" stages ourselves--not quite fully customizable on our own, but can do it through customer support

24 July 2019
Unprompted review
Rated 5 out of 5 stars

Lever is phenomenal

Lever is phenomenal! As an experienced Recruiter, I've used Lever, Greenhouse, and JazzHR, and Lever is by far my favorite! Lever can be implemented quickly and easily, and is a great price for the value. It's a very intuitive system and easy to use, thus ensuring 100% adoptability amongst employees and interviewers. The scheduling within Lever is easy, Feedback forms are straight forward, and the UI is sleek!

11 July 2019
Unprompted review
Rated 5 out of 5 stars

Marketplace and Talent Director (Ureed)

Allowed us to scale our global talent pool in an organized manner while automating the entire process, from gathering details, reaching out to candidates, vetting/testing and eventually assigning recruits to current ongoing projects.

Lever gave us the ability to gather every resource in a single place with all their details, CV, notes, Email threads and communication. The fact that if you're approaching hundred of candidates at any given point in time, the flow is automated and moves each candidate from one stage to another. This really helped us ensure nothing falls between the cracks or that we missed a chance to reach out to a great candidate.

4 July 2019
Unprompted review
Rated 4 out of 5 stars

Stellar Onboarding Support

A former employee signed us up for Lever and then left without completing our onboarding. I inherited the responsibility to manager Lever, but have very limited knowledge about how to operate any ATS, let alone Lever specially. I was floundering a bit until Lever reached out about continuing our official onboarding process with them. They set up 2, hour long Zoom video calls with me to walk me through how the platform works and suggest some basic best practices to making the most of it. My onboarding rep, Jeffrey, kindly answered all of my questions and patiently waited as I took copious notes of his demonstrations. It was probably the best and most comprehensive onboarding to a platform that I have ever received, especially since we're a relatively small account as a 30 person company.

14 June 2019
Unprompted review
Rated 4 out of 5 stars

Lever is strong ATS and crm

Lever is a strong ATS and crm. we are enjoying it very much. the support staff is solid! our dedicated support specialist is so so available to us. feels like a partner vs a vendor...

There are some overt failures (at the moment) with the platform. For example, there is no video conferencing integration (no Google Hangout links) can be added to the Easy Book Links functionality in Lever, which effectively makes the feature obsolete... unless you send 2 invites to the same person for the same event (at different times). Crazy right?! The first invite will schedule the interview and then you must cancel the scheduled event (interview)...then resend another calendar request, but this time with an externally created google hangout link. this is so unbelievably redundant that it makes me mad :/

Once this and some other features are updated.... will be a much happier (at more effective) camper...

16 May 2019
Unprompted review
Rated 5 out of 5 stars

We needed a serious update from old…

We needed a serious update from old legacy email and spreadsheet tracking process. Lever has been an instant upgrade - which is a slight understatement given all the additional features (email and calendar sync, Nurture Campaigns, etc.) and integration it offers (e.g. Slack, LinkedIn, etc.). The user interface is also key given how easy it is to build email templates, feedback forms, etc. It's intuitive and enhances the ability to coordinate across the organization - not just Talent and HR, but Hiring managers, interviewers, etc.

28 February 2019
Unprompted review
Rated 5 out of 5 stars

Roy has been amazing through every step…

Roy has been amazing through every step of this process, taking extra time to ensure that all resumes were correctly uploaded & matched to the candidates brought over. We're very happy with Lever & the support Roy has provided the entire way. Thanks so much!

17 January 2019
Unprompted review
Rated 5 out of 5 stars

Otto Wong has been terrific

Otto Wong has been terrific!

He digs in deep and asks great questions to quickly problem solve. It's fun to watch him take on challenges because he laughs and smiles the entire way.

27 December 2018
Unprompted review
Rated 5 out of 5 stars

A rhyme for Roy- Thank you

Roy was truly great
at setting my mind at ease
and I think I'm pretty demanding
and not always to easy to please

He held our hand as we implemented
and his speed was fast and true
Thank you Roy and Lever team
Without you, what would we do!

I'm satisfied beyond belief
the organization we now have is divine
The ATS is simply the best
Thank you Roy, for all of your time.

20 December 2018
Unprompted review

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