Levelset’s customer service is extremely disappointing. When you actually need help, they are unresponsive and unavailable. I’ve reached out multiple times and either received no reply or very del... See more
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See what reviewers are saying
I have left several reviews for Levelset over the years. What comes to mind, when I think of what Levelset does for the company I work for, and my position is; PEACE OF MIND!" I no longer stress and... See more
Ashley Falcon is always a pleasure to talk with such a sweet & caring voice. We truly appreciate her expertise and professionalism. She has always been there ready and able to help with all of our que... See more
I have chatted and called Levelset over the fast fue days beginning with March 4, 2024. EVERYONE had been helpful and kind. I have been uncertain about the path and what I needed to contribute to th... See more
Company details
Information provided by various external sources
Levelset helps contractors and suppliers get payment under control, and sees a world where no one loses a night’s sleep over payment. Over 500,000 contractors and suppliers connect on Levelset’s cloud-based platform to make payment processes stress-free. Users easily exchange payment documents like lien waivers, pay applications, and preliminary notices, they see a complete picture of who is on their job, and are empowered with the resources and knowledge they need to be confident in payment. The results are faster payments and fewer surprises.
Contact info
1121 Josephine St., 70130, New Orleans, United States
- 866-720-5436
- mail@levelset.com
- levelset.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Presentation and GUI could be better…
Presentation and GUI could be better designed for the features (minus 1 star). Forceful and unruly sales people need to find a better way (minus 2 stars).

Reply from Levelset
Well
Well, besides the awesome product available at our fingertips, the enormous amount of time this company have saved us allowing us to be on the phone collecting money rather than searching for owner information and mailing forms, their customer service department is one of the best!

Reply from Levelset
Grateful for Levelset
Levelset provides us with the services needed to successfully manage the projects we supply and our lien and bond rights. They have been an absolute game-changer for me and my team in our daily job responsibilities. As professionals in project management and supply chain, getting paid on time and ensuring all our project data is in order are top priorities. Level Set has simplified the way we manage projects.
One of the standout features of Levelset is its seamless integration with our workflow. It's like having a dedicated team member who takes care of all the nitty-gritty details. When we provide them with project information and AR data, they work their magic in verifying the accuracy of this crucial information. This level of diligence ensures that we remain protected from any discrepancies down the line.
What truly sets Levelset apart is their commitment to innovation and technology. They don't just provide a service; they provide us with tools and resources that enhance our capabilities. This not only streamlines our processes but also keeps us ahead of the curve in our industry. Additionally, the educational resources offered by Levelset have been invaluable. They keep us informed about the latest trends and regulations, helping us make informed decisions that ultimately contribute to our success.
Levelset has outstanding customer service. Whenever we have a question or need assistance, their team is quick to respond and genuinely cares about our needs. This level of support is rare and greatly appreciated. Levelset has become an essential part of our daily operations, helping us to do our job more efficiently and ensuring we get paid promptly. Their dedication to accuracy, innovation, education, and excellent customer service makes them a trusted partner in our journey towards success. We couldn't be happier with the services they provide. We are grateful for our partnership.
Levelset is always fast and helpful at…
Levelset is always fast and helpful at getting me the information that I need. SO I can help my customer. Thank you
I want to thank levelset.com for…
I want to thank levelset.com for helping me with a current contract that was in a battle of final payment.
Client received the intent letter today and immediately texted me and sent the payment in full.
I was so worried about getting payment because I was thinking he was trying to scam me. But levelset did what I requested them to do and I greatly appreciated it and highly recommend them for anyone in the contractor business.
Thank you again
Rachel
Rachel was very helpful today. She answered all my questions and her explanations were very easy to understand.
Kendra was very Professional and…
Kendra was very Professional and helpful while getting me through my first experience on the web site and correcting a minor spelling error. I really look forward to utilizing this service going forward.
Levelset it ALWAYS an amazing resource…
Levelset it ALWAYS an amazing resource for my company!
Making the difficult easy.
When it comes to having to pursue people and file liens it is a huge pain, but working with Levelset has made the process easier than expected.
The help through the entire process was amazing and a special thanks to Hannah for helping me fix a mistake I made. I will definitely use Levelset again and refer to colleagues.
Making a difficult situation, easy!
We were in a very difficult situation and under a time constraint to get our lien filed. Kendra walked me through step by step to make sure I didn't have any issues. She answered every question thoroughly and was patient and very helpful!
Great customer service
Great customer service. They chatted with me right away. They can file a lien for you right on their site, or intent to lien. Very informative and helpful.
Hannah was very helpful
I received a response to my problem very quickly
Awesome support :)
Lillie was wonderful at helping me through the process of filing a lien. Super patient, kind, and knowledgeable.
Awesome service from Rachel Stafford
Thank you tp Rachel who was able to assist me and clear up my concerns. She did not waste time and knew exactly how to help!
Great Company - Keeps you Organized
Good customer service. Consistently meeting our expectations. Great customer service they are quick, easy, personalized, and empathetic. Levelset delivers excellent customer service and takes the time needed to understand our needs.
Really appreciate someone with a great…
Really appreciate someone with a great attitude, competent, and willing to solve my problem quickly. Had to file and intent to lien, and chatted with an agent who helped me with the website filing.
Very Helpful
Its a great website and everyone i have spoken to has been great and very helpful
Levelset made it fast and easy for me…
Levelset made it fast and easy for me to file a lien to protect my right to be paid. I had a few questions and Damon answered them in minutes.
Easy to use and great customer service!
I love how easy it is to send pre-lien notices with Levelset! And if I need any help after the fact, their customer service is wonderful and always takes care of me. I definitely recommend Levelset!
derek is great!
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