Levelset’s customer service is extremely disappointing. When you actually need help, they are unresponsive and unavailable. I’ve reached out multiple times and either received no reply or very del... See more
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See what reviewers are saying
I have left several reviews for Levelset over the years. What comes to mind, when I think of what Levelset does for the company I work for, and my position is; PEACE OF MIND!" I no longer stress and... See more
Ashley Falcon is always a pleasure to talk with such a sweet & caring voice. We truly appreciate her expertise and professionalism. She has always been there ready and able to help with all of our que... See more
I have chatted and called Levelset over the fast fue days beginning with March 4, 2024. EVERYONE had been helpful and kind. I have been uncertain about the path and what I needed to contribute to th... See more
Company details
Information provided by various external sources
Levelset helps contractors and suppliers get payment under control, and sees a world where no one loses a night’s sleep over payment. Over 500,000 contractors and suppliers connect on Levelset’s cloud-based platform to make payment processes stress-free. Users easily exchange payment documents like lien waivers, pay applications, and preliminary notices, they see a complete picture of who is on their job, and are empowered with the resources and knowledge they need to be confident in payment. The results are faster payments and fewer surprises.
Contact info
1121 Josephine St., 70130, New Orleans, United States
- 866-720-5436
- mail@levelset.com
- levelset.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Help getting payments
Its help with getting our payments quicker from our GC's. I love that I can go all to one place to find what I need and all of our suppliers like the ease it is for them on their end.
I logged into Levelset some time ago…
I logged into Levelset some time ago but never used it until now. The ease of creating your document was outstanding and worth the money, so I will continue to use Levelset.
Alex was incredibly accommodating
Alex was incredibly accommodating, patiently addressing all my inquiries and ensuring I felt at ease despite my limited understanding.
Christian was quick & efficient.
Christian quickly and efficiently helped with my support request. Thank you.
Paula Rodriguez our rep always goes out…
Paula Rodriguez our rep always goes out of her way to help me understand, learn, and help as much as she can. Fast responses.
Levelset is the best.
Levelset is the best way to ensure payment in today's treacherous legal landscape.
Kendra was absolutely amazing in…
Kendra was absolutely amazing in assisting me with all of my questions and concerns today. Very quick and punctual with responses. When I had no clue what to do she was extremely helpful and very friendly! Levelset has helped us out for the past few years and we wouldn't choose any other company. Thank you Levelset and AMAZING Customer Service Team!!!
Robert was very professional and extremely knowledgeable
Robert was very professional and knowledgeable about the product. He answered every question perfectly and made the training easy to sit through and learn
Kendra explained my concerns very well
Kendra explained my concerns very well
Michel made my day!!
The associate that helped me was Michael. He was extremely patient with me. He was able to provide multiple alternatives to my problem until we reached a resolve. Thank you Michael for all your help.
Ashley @ Levelset is amazing
Levelset makes it easy for us to send letters to customers with unpaid invoices. Ashley Saven is always very helpful, patient, courteous and professional. She assists me immediately when I reach out to her for assistance.
Super Helpful
Kendra was very helpful and a pleasure to work with ,,
cheers always,
Gary King
Our account manager is always helping…
Our account manager is always helping us in resolving our concern and he's good w/ his job.
Leveset is awesome!
Kendra was very helpful in resolving my request. She was prompt, professional and effective! Thank you Kendra & Levelset - you are awesome and it's truly a pleasure to use your services.
Gus
The customer service
The customer service. Kendra was amazingly helpful.
at LevelSet the people are the best
I have chatted and called Levelset over the fast fue days beginning with March 4, 2024. EVERYONE had been helpful and kind. I have been uncertain about the path and what I needed to contribute to the process but all were very kind and gave great direction. I usually dread the chat function but my experience with Levelset chat has renewed my faith in customer service in general. Thanks to all!
Great communication
Great company to use
Great company to use. Thoughtful, very customer service oriented.
Fast and easy
Quick response
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