letterkenny.tv Reviews 

Warning to CDN buyers, duties upon delivery

Over priced silk screened T-shirt.

Thought I was supporting a Canadian company.

Product is made and shipped from USA. Final cost after duties and shipping for a t-shirt? 100$!! Huge ripoff!!

Jared Keeso has lost a fan.

Got sweatshirt but didn’t fit right. Tried to return and got ignored and then told no. Sent in a bad review on customer service then they sent an email claiming I would be allowed to return item because color I wanted wasn’t available at the first time of purchase. Return portal they sent was bogus and now they have ignored all emails to try and make exchange they said I could complete. What a joke not worth the effort.

Ordered a Custom Jersey in Nov, It's now February and not only have I not heard anything from them, when I tried to look up my order #, it didn't populate any order even though I have an email from them with my order confirmation. Stay away.

Ordered a Shoresy Jersey and once it was finally delivered duties cost $43!

Heads up to anyone ordering from Canada, it’s not worth it. Read the fine print, the store is in Toronto, products come from USA. You’re not supporting Canada.

I paid for “3 day shipping or better” it took 9 days! They told me 24-48 hours to “process and prep” the order then the 3 days starts. It is Christmas so I understand Christmas is off. So my math puts it at 6 days. I ordered on the 21st and it is not arriving until the 30. My math puts it at 9 days. They will not refund shipping cost. DO NOT USE THE 3 DAY SHIPPING! It is a rip off. They lie!

Update:
After contacting them again through the website I heard back and was told the sweatshirt would arrive to them in 6 days and would ship from there. I pinged them around business day 5 for an update and a new rep (Ron) took care of me immediately by providing a tracking number and getting the sweater out. Changing my rating to add 2 stars. 3/5. I wish I could give them more but the headache and clothing arriving that didn’t match the website and the poor quality just left a bitter taste in my mouth. But Ron, you’re the man! Thank you!!

I tried to post this on the Junip review site for Canada stores and they haven’t allowed it to be posted yet…. SO… Once upon a time I ordered what looked like a rad Track Suit of the Sudbury Blueberry Bulldogs… Only what arrived was a really poor quality wind breaker style pant/jacket. The logo looked like an iron on patch with glue leaking out from it instead of an embroidered logo. In addition there was a bright neon/lime green logo of the manufacturer on both the pants and jacket (website image has been updated due to my issue, y’all are welcome) I sent an email over and customer service (Zack) said he was sorry and offered to replace the track suit AND to give me a free Jersey Hoodie to make up for the inaccurate website photo, the poor quality item that arrived, and my poor experience overall. After some emailing I sent my size and was told it was ready to ship. I returned the bad products and shortly after they received them I no longer received any emails, updates, and now they completely ignore me. SO… Not only did they have misleading photos up, they now have lied to me and stolen my money. DO NOT BUY FROM THIS COMPANY! It really gives Jared a bad look to have these guys working for him

December 19th, 2022 - Purchased 2 shirts from the site as gifts for friends/family. One shirt was fine, the other I was sent the wrong size.

January 8th - I reached out to customer support and received a response the next day asking details and proof of the issue. I replied with what I as asked the same day. After about 2 1/2 weeks with no response I reached out again asking for a status. I received another reply that day stating the shirt should be in stock in a couple of weeks and would be marked as replacement and shipped immediately. So I left it at that figuring I would see the shirt in a couple weeks.

March 18th - Almost 2 months later I reach out again to figure out where my replacement is. A few days later I get a response saying they are looking into it.

April 12th - Still no response. At this point I'm pretty frustrated. It's been over 4 month since I initially placed my order and I can't get customer support to communicate. I asked them to make this right considering what a mess my experience has been.

May 22nd - Today I emailed again after no response since March 21st. I asked that my issue be escalated so I can get a resolution and for them to make this poor experience right. I will update once I hear anything back, if I do hear anything back.

UPDATE: Received a response on May 24th indicating the shirt had shipped. Not reason given for why there was such a delay. I was also refunded a portion of the total I paid for the order. While I'm not super happy with the experience, I'm glad the ordeal is over and I have what I ordered.

Ordered a custom jersey in Nov. 2021. I knew it would take about 10 weeks. It has been 12 weeks.
I have sent emails for updates and get no response.
There is no phone number listed so I don't know what else to do.