Le Tanneur Reviews 8,007

The bags are of very good quality.

Perfect just as we expected. My Wife loved it.

I have received the bag yesterday and super excited about it especially after reading so many good reviews. However when I open the bag, the bag has big crease on it because they didn't pack it well. I bought this item on sale (gladly). So with my experience so far, i don't think it's worth to buy the bag in full price (looking at the service perspective ). For the future, please pack the bag properly with enough support in the bag.

It was an excellent display of products on the webpage. The payment was smooth. I also got the delivery of the products within 15 days.

I received excellent service regarding my return. The workmanship was excellent and I loved the bag but decided it was not large enough and I realized for safety purposes I need a zipper closure. The refund notification was speedy and I immediately reordered another bag and I am extremely satisfied with the style and workmanship. So happy I found your lovely shop online in Paris! I love the blue lining. It makes the bag extra special. Many thanks for the excellent service and I am extremely please with my purchase and the leather and workmanship of the bag is excellent! Thank you! I would certainly love to visit your store in Paris some day!!

The handbag I purchased is perfect! The entire experience was perfect. Thank you!

It's the second bag I purchase from the brand, and I'm super happy with its quality and design. The shipment was very quick.
I surely will purchase more bags in the future.

Recently purchased my first bag, the Emilie double flap small in black classic T leather. I am in LOVE with this bag! It is the perfect size to fit my iPhone 16 Pro Max, wallet, and a few other items. I think the hidden clasp is my favorite part as it is easy to use and helps the bag keep it's clean lines and classic beauty.

The product description was accurate, the quality is good and the delivery time was reasonable.

The bag is absolutely beautiful and the quality is excellent. It arrived quickly and was packaged with care.

Fast sending, and the bag it’s amazing so beautiful, small and strong bag. Nice netral colour for daily ;)

I couldn’t complete the payment for the bag for a week because the website blocked all the payment methods I tried. This wasn’t my first purchase from the store, which made it even more frustrating. I reached out to customer support, but the replies were slow and unhelpful. In the end, the bag went out of stock. Beautiful, high-quality products, but very poor customer service.

Fast shipping, good quality.

The bag is excellent quality, well finished, attractive and the colour exactly as in the website. Useful pockets with one zipped (good) and plenty of holes in the strap for adjusting the length. I like the fastening - a nice, satisfying 'click'!
Delivery was on time and the packing solid.

Update: sent all the documents they asked. Still no refund.

Update: They are only commenting here that they will help. But infact they are still not answering my emails. I commented on their instagram post to help me and they blocked me.

If your order from Le Tanneur was marked as delivered but never reached you, please know: you are protected under European consumer law.

In my case, they promised a refund if the carrier didn’t respond. But once it became clear that the package was lost, they went silent and even blocked me on social media for simply asking for a refund.

Please scroll down and read more reviews:
You’ll see a pattern. The positive ones are from people who received their orders quickly. But anyone who had a problem — especially with delivery — was ignored. The customer service only works when there’s no issue.

If you experienced something similar, you can submit a complaint to two official consumer protection bodies:
• Search for European Consumer Centre (ECC-Net)
• In France, search for signal conso — this is where I submitted my complaint. It’s part of the French consumer protection authority.

You do not need to be in France to do this. Even if you’re ordering from Canada or the US, your order still falls under EU law because the company is based in France.

You can also file anonymously. It takes just a few minutes, and the more people who take action, the stronger the pressure on this brand to stop these unethical practices.

I ordered a few items on sale and the quality of their smooth leather is impecible. Its buttery smooth and soft, and the smell of genuine leather is to die for. I wish they had more largers items in this form leather, like an option for all of their bags in this form of leather.

package returned missed delivery deadline by 5 days

It was a cheap material. It looked nothing like on line. It was awful

I don't normally write reviews, but felt compelled to write one.

First, I was wary about purchasing this bag since so much was in French, I did not know how quickly it would come or how easy it would be to return. It came super fast. 4 Days. I ordered on a Saturday, and it arrived on a Wednesday. (It came faster than a similar option I ordered from Nordstrom on the same day.) Then, next, what I loved was that it came with the return label, so if it does not work for you, it is easy peasy to return it.

Then of course I loved the bag. It is sleek and pretty, and it came very carefully packaged so that nothing would be damaged or scratched.

I love this color because it works for summer or winter.

My only recommendation would be to market this bag to both men and women.

If you buy this bag, you will not regret it.

Side note, I think this bag says 14" but that is across, so it fits my 15" MacBookAir perfectly because the 15" is a diagonal measurement I believe.

Great shopping experience and I loved the quality of my purchase. I plan to buy more in the near future