Great service and great products! My go to online shop to purchase birthday gifts that are original and different. I appreciate this company a lot as I hate picking and thinking about gifts for family... See more
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From the moment you walk in, you’re greeted with a vibrant atmosphere filled with creativity and joy. The selection of unique and whimsical products is impressive—there’s always something new to... See more
Article un peu abîmé, suite à mon commentaire, prise de contact immediate et solution trouvée! J’ai reçu un nouvel article, service relation client au top! Merci ☺️
I´ll never again place an order. There is no offer of a return ticket (Germany to France) and that was mentioned nowhere (or somewhere in 6 point size) - came as a surprise. So high costs to return it... See more
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Company details
Written by the company
L’e-shop pour un cadeau homme et femme réussi : beaux accessoires, alcools du monde, objets design, expériences uniques et idées personnalisables. Nous passons au peigne fin ateliers, distilleries et studios pour ne garder que le meilleur : pièces bien faites, éditions limitées et découvertes qui font vraiment plaisir. De quoi vous aider à dénicher facilement l’attention idéale pour un anniversaire, un pot de départ, Noël, la Fête des Mères ou la fête des Pères, la Saint-Valentin, une invitation à un dîner improvisé, pour votre padre qui a déjà tout, pour dire merci à un hôte… ou tout simplement pour vous faire plaisir. Du petit budget au cadeau d’exception, vous trouverez des coffrets prêts à offrir, des accessoires du quotidien bien pensés, des spiritueux et autres découvertes gustatives, des objets design pour la maison, ainsi que des expériences originales à vivre et à partager. Des nouveautés chaque semaine, des collaborations exclusives avec des créateurs, et des guides cadeaux inspirants pour trouver l’idée juste, rapidement, selon vos envies. Parcours d’achat clair, filtres par budget et centres d’intérêt, options d’emballage cadeau, carte cadeau, paiement sécurisé, livraison rapide et soignée : tout est pensé pour réussir votre cadeau sans prise de tête. Bref, de quoi surprendre sans se tromper. Tout simplement.
Contact info
29 Rue Notre-Dame de Nazareth, 75003, Paris, France
- lesraffineurs.com
4.4
Excellent
19K reviews
Asks customers to review
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top merci beaucoup
6 September 2022
Excellent service.
8 August 2022
Belle affiche !
2 August 2022
Tres Bonne experience
26 July 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Missing delivery item
Ordered 3 items which only sent 2. Then I had to call customer service to learn that the item not delivered was out of stock. It would have been better to show that clearly on the website or at least inform me before sending the package.
24 June 2022
Reply from Les Raffineurs
Bonjour Hélène,
Nous sommes navrés d’apprendre que l'article ne correspond pas à vos attentes.
Votre retour est vraiment précieux pour nous, et nous allons pouvoir faire remonter votre remarque à nos équipes dédiées, merci à vous de nous l'avoir signalé.
Excellente journée,
L'équipe des Petits Raffineurs
Super site merci
19 June 2022
Tres bon service
17 June 2022
Excellent produit correspondant à la…
Excellent produit correspondant à la photo et à la description
23 May 2022
Très bon service client !
22 May 2022
Articles au top
13 May 2022
Parfait 👍🏻
6 May 2022
Top fiable de qualité
27 April 2022
Article conforme à la description
Article conforme à la description, de qualité et confortable
28 February 2022
delayed orders
I ordered recently 2 products and they were both late versus the expected delivery date mentioned during the purchase.
super disappointing to see that for a e com site with best in class products.
28 February 2022
Reply from Les Raffineurs
Hi Serkan,
We are so sorry for the delay !
Our support team is ready to help you ! Don't hesitate to send us an email at contact@lesraffineurs.com.
If your orders were received too late, we can send you the process for returning it.
Have a great day,
L'équipe des Raffineurs
Comme la description
22 February 2022
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