Absolute scam they have been secretly charging me for years even tho I had cancelled and then wouldn’t even refund me anything. Do not give them access to your bank account
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Love the workout however the app is not up to the standard that you've expect at all and is quite disappointing. You can download classes but you can't play them in your offline, but also if you have... See more
Simply the best! Needing to fit exercise into a busy schedule I was told about Les Mills several years ago and I cannot praise what it offers enough. New workouts every week and the variety offered is... See more
Company replied
Have been trying unsuccessfully to sign up for 5 days consecutively but the customer support and UX design are failing. The app just spins in circles. Just read in another review from the US 🇺🇸 that... See more
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About lesmillsondemand.com
Written by the company
Become your best with world’s best workouts – at your fingertips. LES MILLS workouts will help you fall in love with fitness. They combine cutting-edge exercise science with motivational energy to deliver results-focused fitness experiences.
With the LES MILLS+ app you can discover the hugely-popular fitness programs that pack out gym studios all over the planet – and stream them straight into your home.
Choose from 1500+ workouts – everything from strength, cardio, HIIT, martial arts, core toning, flexibility, indoor cycling, dance fitness, mindfulness and more. 15 to 55-minute workouts. For beginner to advanced fitness levels.
Get the workouts you need to build strength, lift your fitness, increase your flexibility, reduce stress, and feel happier, healthier and fitter than ever.
No equipment needed to start. There are hundreds of workouts you can do right now with no equipment at all.
We are on a mission to create a fitter planet. Healthier, happier people. This doesn’t mean making people work out. It means helping people fall in love with fitness so that they want to work out.
With 50+ years of heritage, pioneer of the group fitness movement Les Mills creates workouts loved all over the world. Our fitness classes (BODYPUMP, BODYCOMBAT and 20 more) have become the favourites in 21,000 gyms in 110 countries, designed to push our members beyond their limits to achieve amazing results.
THE WORLD'S BEST WORKOUTS AT HOME.
LES MILLS+ gives you unlimited access to 1500+ of the world's most motivating workouts. Cancel anytime. Payment starts after free trial.Contact info
22 Centre St, Auckland CBD, 1010, Auckland, New Zealand
- 09-366 9900
- support@lesmillsplus.com
- lesmillsondemand.com
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What a load of rubbish I have never…
What a load of rubbish I have never been so bored, the music and instructors are like robots.
They gave me no incentive to be honest.
Fir 1 month I tried the following
Body pump
Step
Les Mills Sprint on the bike
I honestly couldn't wait for the on demand classes to end.
Watching paint dry was more exciting.
I have been training for 10 years and may I say I was in an coma in 2018 to 2019, fitness gave me my life back and thankful for my awesome PT.
Les mills gave me nothing. Never again

Reply from lesmillsondemand.com
I've subscribed because I like the…
I've subscribed because I like the spinning classes and thought that I may try the other classes, too. I can honestly say that I am not able to follow any of them, much too fast and its very frustrating and discouraging. Surely I can't be the only one that has problems.
I can recommend the Sprint. Trip and RPM but none of the other. Les Mills, come up with some classes for people like me who are not able to follow easily.

Reply from lesmillsondemand.com
Les Mills On demand- 100% recommended
Using Les Mills On demand for past 6yrs has been life changing for me. It has a wide variety of exercises with various intensities. I thoroughly enjoy it. The workout programmes are very well choreographed and presented and the dialogue is uplifting encouraging and over all energising! Best part is, I can do the workout anywhere with or without equipment. I highly recommend using Les Mills on Demand- absolutely worth the investment in oneself.

Reply from lesmillsondemand.com
BEWARE the deceptive marketing if you…
BEWARE the deceptive marketing if you choose the base plan. It only gives you access to one release for each program. So misleading. I’m very disappointed

Reply from lesmillsondemand.com
Simply the best
Simply the best! Needing to fit exercise into a busy schedule I was told about Les Mills several years ago and I cannot praise what it offers enough. New workouts every week and the variety offered is incredible. Whatever your mood or fitness level or goal there is something for everyone. Particular favourites for me are, strength development, Barre, combat, grit but also the hybrid workouts available. Added to the app you also have access to a wonderfully supportive FB group. I honestly could not imagine my life without Les Mills in it.

Reply from lesmillsondemand.com
Best fitness app ever
Just want to update my review. Since my complaint/poor review the last time, Les Mills have now added this awesome button that sorts logins out immediately whenever I face this issue.
Programme wise, they are the leaders in fitness. There is something for everyone and for every situation. I injured myself recently as I was doing a lot of Body Pump both on the app and in my gym so stayed off weights for a while. No problem, Les Mills also has Body Balance which was just as good. And I am going to try Barre next! I have never been fitter, happier and the investment in the app subscription and the equipment is worth every penny. Thank you Les Mills!
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Old Review
I love the programmes. However they use Vimeo which is giving me a big headache. I have 2 MacBooks and I only ever use Chrome. I use either Macbook for Les Mills because it depends on whether I am upstairs or downstairs. Lately, I keep getting the error message which says that 'You are watching on too many devices right now'. I only have 2 and I am allowed to have Les Mills on 3 devices. Les Mills, PLEASE SORT YOUR ISSUE WITH VIMEO OR CHANGE TO A DIFFERENT SUPPLIER This is impeding my training and wasting my time. Take this evening for example. I used the MacBook that I use Les Mills most often, finished Combat 90, logged out and then I log back in as I wanted to see the move for a specific track again. Same MacBook, same Chrome session but guess what. Vimeo has decided that I have logged in to more than 3 sessions again so now I can't watch the videos on either MacBook. I have tried clearing cache and cookies but NOTHING WORKS. This is really getting to me because it is wasting my time. I have already contacted Les Mills support and awaiting for them to sort but I want to flag this here so that Les Mills can sort this out with Vimeo. Also, Les Mills, you might want to remove on your FAQ to clear cache and cookies for this specific error message. The only thing clearing cache and cookies does for this specific issue is that it frustrates your paying customer.

Reply from lesmillsondemand.com
CROOKS!!!
I cancelled my subscription MONTHS ago and they have not taken a payment. All of a sudden they have accessed my bank account and taken a payment. I immediately called my bank and told them this was a fraudulent transaction as I cancelled months ago. Les Mills have now sent me some nonsense email stating they will challenge my cancellation with the bank. I will take this as far as I need to. They have not taken a payment in months now are telling me that I didn’t cancel. CROOKS. These big companies think they can bully the little person.

Reply from lesmillsondemand.com
Would not refund accidental payment straight away
Edit: After I posted this review they did refund the subscription.
I tried to cancel membership within the month as I do not currently have a job so can not afford unnecessary subscriptions. But they charged me a day sooner than I expected. I requested a refund on that day, the payment had not even gone through yet. They refused a refund. I have not used since cancelling and I do not intend to use it, so they are charging for nothing during a cost of living crisis. Surely refunding would be the right thing to do.

Reply from lesmillsondemand.com
Don’t bother
Utter bolloxed they wouldn’t let me write s h 1 t 🤦♀️
Les mill seems to have taken over everything gym wise either the gear or the equipment now the workouts a move too far for me - instruction in person I find much better in a class not a talk with a kiwi trainer - thanks but no thanks Les mills

Reply from lesmillsondemand.com
I LOVE this app
I LOVE this app. I really enjoy spinning and have been doing it for 6 years now. However, working shifts has meant that I didn’t get to as many classes as I wanted to. I have downloaded this and pay for the membership, got myself a spin bike and I don’t think I’ll ever set foot in an ordinary spin class ever again! The RPM workouts are above and beyond. The instructors are world class and the music is great that goes along with it. Highly recommend!

Reply from lesmillsondemand.com
Workouts available 24/7 with amazing…
Workouts available 24/7 with amazing music. Best Body Balance !

Reply from lesmillsondemand.com
Les Mills Member Services a money grab
Les Mills product is amazing. Their facilities classes and instructors are world best. Unfortunately their membership services team and payments system isn't. Have been attempting to cancel a membership and received nothing but the run around. They hold my bank account details and debit authority but won't process a cancellation payment, insisting I attend the gym to pay via CC or call and provide CC details. I do not want to provide any CC details as I do not trust their security or systems. Bank Account I can control. I have worked in the payment industry managing gym payments for the last 17 years and know what can and can't be done. It is just a money grab

Reply from lesmillsondemand.com
Brilliant workouts, reasonable cost
I’ve used the Les mills app for a couple of years and think it’s fantastic. There’s a huge variety of workouts with new ones often added. They are very professionally produced and the instructors are fantastic- feels like you are working out with world class trainers. I like that they aren’t all 20 somethings but are different ages and body types. Really encouraging.
The Les Mills branded equipment is expensive, but many workouts are equipment free and I use a non branded weights set, some simple (cheap) resistance bands and a cheaper spin bike.
Myself and my husband both use the app and each do several workouts a week so the monthly price seems extraordinarily reasonable. Love it!
Les Mills program is perfect for me!
Les Mills program is perfect for me. I can decide when to exercise, what body part I want to work on, and how much time I have to do my exercise(s) on any given day and time. I can also go back into history and choice some of my older favorites. This program saves me so much time and I haven't found a workout that I do not like! They all push you to do better every time!!!
I absolutely love it
I absolutely love it! They really have stepped up their game with offering so many more options of different types of exercising. And also I really like that they really broke everything up from everything from just a 30 minute to 45 minute to a 55 minute workout. So really works when you don’t have a lot of time and also with the challenges that they offer and different hybrid workouts really misses things up you’re never bored. It’s perfect for the ADD exerciser.
No support
Had an issue with their Quest software. Contacted their support. Never heard back.

Reply from lesmillsondemand.com
Diversity of contents and outstanding client support
The diversity of the contents and constant upload of new challenges, classes and workouts.
Also, I really must say how impressively good your client support is! There was an issue with your platform when it was accessed via google chrome and for a few months no one could seem to find a way to solve it. But I had constant replies from your end, constant support and the money return (without even asking for it) of those months. This is something I NEVER had on the gyms that I went to, for almost 4 years on a daily basis, and it's one of the reasons why I don't intend to go back. You listen to your clients. And that makes ALL the difference. Thank you!
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