I informed the Les Deux customer services, because my sweater came out with damage after first time washing. Although I couldn’t provide an order number or receipt, they offered me a brand new sweater... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Charlie SS shirt from Le Deux has become part of my new work uniform. I love the quality of the woven fabric and the great range of colors—I own one in every color they make! I’ve also had an outs... See more
Company replied
I had a very positive experience with Les Deux. The Evan Knitted Shirt in Sea Moss Green was exactly what I was hoping for. I really liked everything about it, from the overall look and fit to the qua... See more
Company replied
Amazing outfits ie how they look etc very cool very hip, however very poor workmanship Needed to restitch all of my buttons after I got them Update:- The company reached out to me after my review a... See more
Company replied
Company details
Written by the company
We were founded in Copenhagen in 2011 by two friends from different worlds: one from the city, one from the suburbs. We didn’t have much. No experience, no contacts, and no designers. What we did have was a lot of belief and a few white tees with patches we’d sewn on ourselves. So, we got to work. Fifteen years later, we’re an international community of creators, athletes, and entrepreneurs. We go big, give back, and we do it together
Written by the company
30-day return
Changed your mind?
You are entitled to return your item for a full refund as long as it is within 30 days of receiving your order. Please note that returned items must be in their original condition, with hangtags attached, and in their original packaging.
Contact info
Raffinaderivej 10, bygning J, 2300, København S, Denmark
- +45 78 74 53 35
- customercare@lesdeux.com
- lesdeux.dk
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Knitwear and Customer Service
Very prompt delivery and the sweater is a unique find - fits to size and highly recommend
27 October 2025
Reply from Les Deux
Hi!
Thank you so much for your review. We truly appreciate your feedback!
It's great to hear that you are happy with your purchase, and that I was delivered fast.
We wish you a very merry Christmas!
Kind Regards
// Klara, Les Deux
Les Deux has an excellent customer…
Les Deux has an excellent customer service. After some delivery issues due to UPS, they helped me splendidly, with a customer mindset I didn't see anywhere else. Big shout out to Mathilde of the customer service!!
1 November 2025
Unprompted review
Great pants
Great pants, the rise is taller than expected but a happy surprise since I enjoy a higher waist.
25 September 2025
Reply from Les Deux
Dear Andrew,
Thank you so much for your review☺️
We are happy to hear that you like the fit of the pants
If you have any questions in the future, feel free to reach out
Have a great day
Malou//Les Deux
Great quality and fit
3 October 2025
Reply from Les Deux
Dear Kirk,
Thank you so much for the positive response and the 5 stars!
It means the world to us that you like the fit and quality :-)
Have a wonderful day!
Mathilde // Les Deux
Reply from Les Deux
Hi Bryan,
Thank you for the positive review and the 5 stars. It means the world to us!
I am happy that we could deliver your order fast, and you thought the service was great :-)
Wishing you a great day!
Best,
Mathilde // Les Deux
Order the corduroy shirt in a medium…
Order the corduroy shirt in a medium size, loved it but it wad too small. Returned it and reordered the large size and love it. Shipping was quick, return was relatively easy (despite the return options on the site being buggy, customer service was prompt). Quality item will be with me for a long time
12 September 2025
Reply from Les Deux
Hi Thomas,
Thank you so much for your wonderful review! 😊
We're thrilled to hear that you love the corduroy shirt and that you were able to sort out the return and exchange smoothly. We really appreciate your patience with the return options on the site and are glad our customer service was able to assist promptly!
It's fantastic to know you're happy with the quality, and we’re confident it will serve you well for a long time. Thanks again for your feedback, and we look forward to having you shop with us again in the future!
Best regards,
Mathilde // Les Deux
Reply from Les Deux
Hi David,
Thank you so much for your amazing review! We’re so happy to hear that you’ve recently discovered us and that you’re enjoying our apparel. It really means a lot to us that you find our clothing outstanding. 😊
If you need anything in the future or have any questions, feel free to reach out. We’re always here to help!
Best regards,
Mathilde // Les Deux
Great & very unique designs
Great & very unique designs, high quality fabric and attention to details.
16 September 2025
Reply from Les Deux
Hi Sam,
Thank you so much for your fantastic review! We’re thrilled to hear that you love our designs, the fabric quality, and the attention to detail. 😊
We truly appreciate your support and feedback – it means a lot to us! If you ever need anything, don’t hesitate to reach out. We’re always here to help!
Mathilde // Les Deux
Reply from Les Deux
Hi Kerry,
Thank you so much for your wonderful review! We're thrilled to hear that you love your jacket and that it fits you perfectly. 😊
If you ever need anything else or have any questions, don’t hesitate to reach out. We’re always happy to help!
Best regards,
Mathilde // Les Deux
Reply from Les Deux
Hi Wilma,
Thank you so much for the perfect rating and your kind words! We’re thrilled to hear that you had a great experience with our customer service. 😊
If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help!
Best,
Mathilde // Les Deux
New favorite office jacket
I have adopted the chore jacket for the office and really like this one. Well made, well designed and suitable for 10 months of Northeastern weather.
10 September 2025
Reply from Les Deux
Hi Michael,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’ve made the chore jacket a staple in your office wardrobe and that it’s holding up well in the Northeastern weather. 😊
It’s great to know that you’re happy with the quality and design – we put a lot of thought into our products to make sure they’re both functional and stylish.
If you ever need anything else or have any questions, don’t hesitate to reach out. We’re always here to help!
Best,
Mathilde // Les Deux
Les Deux just gets it right
Les Deux just gets it right.
The service is always spot on, with quick replies, and they are super helpful; they actually care about the customer.
The clothes? Top quality. Great materials, fits that actually work, and styles that can take you from a meeting straight to a casual hangout without missing a beat.
What I connect with the most though is their story and their co-founder Andreas is a true role model.
They started small, built everything out of pure passion, and stuck to values that actually mean something. That makes the brand feel real, not just another fashion label.
For me personally, Les Deux clothing is just about the clothes, but it's also about a brand I'm really proud to wear.
24 September 2025
Unprompted review
Reply from Les Deux
Hi friend,
Wow, thank you so much for your incredible review!
We’re absolutely thrilled to hear how much you appreciate not only the quality of our clothing but also the service and our story. It means the world to us that you connect with what we stand for.
We’re so glad that you’ve had a positive experience with our products and customer service – we truly strive to make every step of the journey meaningful for our customers. And we're especially proud to hear that our co-founder Andreas’ passion resonates with you. 😊
Thank you for being part of the Les Deux family – we’re so happy to have you with us!
If you ever need anything, don’t hesitate to reach out. We’re always here for you.
Warmest regards,
Mathilde and rest of Les Deux <3
Loving Les Deux style and service
Loving my denim and hamilton over shirts. Just some subtle differences in style makes them uniquely mine. Also, despite their distance an ocean away returns are easy-peasy
9 September 2025
Reply from Les Deux
Hi Ralph,
Thank you so much for your amazing review! We’re so happy to hear you’re loving your denim and Hamilton over shirts. It’s great to know that the subtle differences in style make them feel uniquely yours. 😊
And we’re glad to hear that returns were a breeze for you, even with the distance! If you ever need anything else, feel free to reach out – we’re always here to help.
Wishing you a wonderful day!
Mathilde // Les Deux
Great quality and great style
18 August 2025
Reply from Les Deux
Hey Ronald!
Thanks a bunch for your lovely feedback!
We’re so happy you’re enjoying the quality and style — that really makes our day! 😊
If you ever need help picking out something new, don’t hesitate to reach out. We can’t wait to have you back with us soon!
Take care,
Mathilde // Les Deux
Reply from Les Deux
Hi Leigh,
Thank you so much for your wonderful words! We’re thrilled to hear you love the beautiful hat and that your previous products have been amazing too. It means the world to us!
If you ever need anything else or just want to say hi, we’re always here for you. Can’t wait to help you find your next favorite piece!
Warmly,
Mathilde // Les Deux
Reply from Les Deux
Dear Kathie,
Thank you so much for your kind words and great review! We're thrilled to hear you love the product and its style. It truly means a lot to us – we hope you enjoy it for a long time! :-)
Best regards,
Mathilde // Les Deux
Return tricky, customer service great
Return of goods from Germany should be improved by providing DHL return option. UPS is barely available. Overall, good customer service and communication. Issues with return procedure were handled very professionally and to my satisfaction. Will order again and can recommend.
11 August 2025
Reply from Les Deux
Dear Matthias,
Thank you for your review and for sharing your experience with us! That means a lot that you took your time to give us the feedback you have.
We are sorry to hear that you have experienced problems with the return process, which should not have happened and should have been easier than you experienced. We have, therefore, sent you an email to help you out in this situation and find a solution to this unfortunate situation.
We look forward to hearing back from you and wish you a lovely day :)
Kind regards,
//Sofie, Les Deux
The fit didn't work for me.
Clothes did not fit. I'm 1.82 and 107 cm chest circumference. I ordered 2 Medium T-shirts, both were very long and lanky, did not look good at all on me. The cardigan I ordered in Medium looked stiff on me and the stitching made it seem like I had shoulder pads.
22 July 2025
Reply from Les Deux
Dear Theo
Thank you so much for sharing your experience with us – we are sorry to hear that the fit did not fully meet your expectations.
We have already reached out to you directly so that we can find the solution that works best for you – whether it involves guidance on a different size or model, or the option for a return or exchange.
We would also love to hear a bit more about exactly how the fit did not work for you.
Your feedback is incredibly valuable to us, as it helps us continually improve our products and ensure that we deliver items that meet our customers’ expectations.
We truly appreciate you taking the time to share your experience, and we hope that, with your help, we can provide you with a much better experience in the future.
Best wishes,
// Emilie, Les Deux
The straightforward and friendly…
The straightforward and friendly interaction with customer service is truly worth mentioning. In addition to the quality, the clothing impresses me with what I consider a perfect balance of sportiness and a professional appearance. Keep it up!
28 July 2025
Reply from Les Deux
Dear Stephan,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that our customer service made a positive impression and that you appreciate the quality and style of our clothing. Striking the perfect balance between sportiness and a professional look is exactly what we aim for, so your kind words truly mean a lot to us :-)
We’ll definitely keep up the good work and look forward to continuing to serve you with the best products and service!
Warm regards,
Mathilde // Les Deux
Great quality clothing with high end craftsmanship. Fast shipping is also a plus. I highly recommend and endorse this Brand.
Great quality clothing with
1 August 2025
Reply from Les Deux
Dear John,
Thank you so much for your fantastic review!
We’re delighted to hear that you appreciate the high-quality craftsmanship and fast shipping. Your recommendation means the world to us and truly motivates our team to keep delivering the best :-)
Warmest regards,
Mathilde // Les Deux
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.