It's OK. Joined got the deposit and spend £10 for 50 free spins offer. To spend £10 I did 50 x 20p spins and only won £1.02. Had to go on live chat to get the offer, got it sorted after 5 mins ta... See more
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Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
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Have been playing on this website for years but never had a worse experience than I'm having now . Last 4 months have been playing thousands per month no vip invite whatsoever even thought I was o... See more
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Trustworthy casino, best customer service. Payouts happen without trouble albeit a little slower than some other institutions. Rtp seems fair enough, and overall good web and app design.
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
Contact info
You should know
3.0
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
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Reply from LeoVegas
Thank you for your kind review!
We're glad to hear that you found our support team fast and helpful. Providing efficient and useful support is always our goal, and it's great to know we delivered a positive experience.
We hope your experience at LeoVegas continues to be this great. If you ever have suggestions on how we can improve, please feel free to let us know.
All the best, LeoVegas
Fast efficient and helpful
11 March 2026
Reply from LeoVegas
Hi Collete,
Thank you for your feedback! We’re delighted to hear you found our service fast, efficient, and helpful.
We always strive to improve, so if you have any suggestions on how we can make your experience even better, please feel free to share them with us.
All the best, LeoVegas
Great experience
Great experience. Excellent customer service. Dedicated account manager. Good odds of winnings.
22 February 2026
Reply from LeoVegas
Hi there,
Thank you so much for sharing your feedback! We’re thrilled to hear you had a great experience and that our team was able to provide excellent support.
It means a lot to us that you're happy with the account manager, and we look forward to continuing to provide you with the best possible experience.
All the best, LeoVegas
Great and easy to use casino
11 March 2026
Reply from LeoVegas
Thank you for your great review!
We're thrilled to hear that you find our casino easy to use and enjoyable. Providing a smooth and fun experience for our players is always our top priority.
We hope your experience at LeoVegas continues to be this great, and if you have any suggestions for improvement, please don’t hesitate to let us know.
All the best, LeoVegas
Hi Thanl you to Help Center of Leo…
Hi Thanl you to Help Center of Leo Vegas Casino New Zealand i really appriciate everything that your help to locate the games that i win i hope sooner better they can withdraw my funds
11 March 2026
Unprompted review
Reply from LeoVegas
Hi Joey,
Thank you for your great review!
We're glad to hear that our Help Centre article was helpful in locating the games and that you’ve had a positive experience with us.
We appreciate you taking the time to share your feedback. If you need any assistance with your withdrawal or have any other questions, please don’t hesitate to reach out to our support team — we’ll be happy to help.
All the best, LeoVegas
Can’t claim promo said I have free…
Can’t claim promo said I have free spins nothing available disappeared once I tried claiming them
10 March 2026
Reply from LeoVegas
Hi Brittany,
We're sorry to hear about your experience with the promotion.
Promotions can sometimes have specific terms, expiry times, or claim steps that may affect their availability. However, we'd be happy to review this for you and clarify what may have happened.
Please reach out to our dedicated support team so we can take a closer look at your account and assist you further.
All the best, LeoVegas
Reply from LeoVegas
Hi Anadia,
Thank you for your great review!
We’re glad to hear that you find our site trustworthy and that you’re pleased with the fast processing times. Providing a safe, reliable, and smooth experience for our players is always our top priority.
We truly appreciate you taking the time to share your feedback, and your support means a lot to us. If you ever need any assistance, our team is always here to help.
All the best, LeoVegas
Fun and trustworthy
I played for couple of days. There are lot of fun games. The process of cashier is simple with deposit and withdrawal makes easy to play
7 March 2026
Reply from LeoVegas
Hi there,
Thank you for taking the time to share your feedback.
We're really glad to hear that you’re enjoying the variety of fun games available and that you found the cashier process simple and easy to use for both deposits and withdrawals. That’s exactly the experience we aim to provide.
We hope you continue having a great time playing with us. If you ever need any assistance or have suggestions on how we can improve, please feel free to reach out.
All the best, LeoVegas
Reply from LeoVegas
Hi Rudy,
Thank you for your great feedback!
We're thrilled to hear that you had a great experience with us, and knowing that we hit the mark for you means everything to us.
We really hope your experience at LeoVegas will continue to be this great, but if you have any suggestions for us to improve, then please do let us know.
All the best, LeoVegas
Good game selection easy deposit and…
Good game selection easy deposit and withdrawal process
6 March 2026
Reply from LeoVegas
Hi Christopher,
Thank you for your kind feedback!
We’re thrilled that you’re enjoying the game selection and smooth deposits and withdrawals. We hope your experience continues to be this great, and if you have any suggestions for us, we’d love to hear them.
All the best, LeoVegas
Be good so far
Be good so far. I would like a couple games like craps and to also add a few betting options for soccer like over 0.5 goals. But overall a really good experience so far
7 March 2026
Reply from LeoVegas
Hi Dwight,
Thank you for taking the time to share your feedback.
We're really glad to hear that you're having a good experience so far. We also appreciate your suggestions about adding games like craps and additional football betting options. We’ll be sure to forward your feedback to the team for consideration.
Should you ever need any assistance, please feel free to reach out, we're always here to help!
All the best, LeoVegas
After I started playing this game
After I started playing this game, I have been happy for a few days in my life, whether I win or win money, even if it is a little money, it is satisfying to the mind. The game is also very interesting. I really like this game app LeoVegas in my life forever and ever. I love it.
6 March 2026
Reply from LeoVegas
Hi Santhosh, thank you for taking the time to share such kind feedback.
We’re really happy to hear that you’re enjoying the games and having a fun experience on the app. Creating an entertaining and enjoyable environment for our players is exactly what we aim for.
If you ever need assistance or have suggestions for us, our support team is always here to help.
All the best, LeoVegas
Reply from LeoVegas
Hi Andrew,
Thank you for taking the time to share your feedback. We’re really glad to hear that you’re enjoying the easy deposits and withdrawals, as well as the wide selection of games available on our site.
If there’s ever anything we can do to make your experience even better, we’d love to hear your suggestions.
All the best, LeoVegas 🦁
Fast and easy withdrawl the best online…
Fast and easy withdrawl the best online casino on the website 😁
4 March 2026
Reply from LeoVegas
Hi Philip,
Thank you so much for sharing your feedback.
We are thrilled to hear that your withdrawal was fast and easy, that’s exactly the experience we aim to provide.
We hope your experience continues to be this great, but if you ever need any assistance or have suggestions on how we can improve, please feel free to let us know.
All the best, LeoVegas
Haven’t really won much just
Haven’t really won much just
Like 100$ but I know it’s a good reliable casino withdrawals are a little slow but other then that it’s another good casino
9 December 2025
Reply from LeoVegas
Hi there, thank you so much for taking the time to share your feedback.
We’re happy to hear that you’ve been enjoying your experience with us.
We always aim to process withdrawals instantly from our end. Please do feel free to reach out to our support team via live chat, our team will be happy to assist you and help with your withdrawal.
All the best, LeoVegas
Reply from LeoVegas
Thank you for your feedback!
We’re thrilled to hear that you had a great experience with us and that you’re enjoying our games. At LeoVegas, we’re always looking for ways to make your experience even better, so if you have any suggestions or ideas, we’d love to hear them.
We hope you continue to have fun exploring all the exciting games we offer!
All the best, LeoVegas
Easy to navigate and fast transactions
1 March 2026
Reply from LeoVegas
Hi Lisa,
Thank you for your great feedback!
We’re delighted to hear you’re enjoying the easy navigation and fast transactions. That’s exactly the experience we aim to deliver.
We really hope your experience at LeoVegas will continue to be this great, but if you have any suggestions for us to improve, please do let us know.
All the best, LeoVegas
Not enough free spins guys just ate all…
Not enough free spins guys just ate all my money
1 March 2026
Reply from LeoVegas
Hi Val,
We’re really sorry to hear about your experience. We understand how frustrating it can feel when bonuses don’t stretch as far as you’d hoped. Free spins and promotions are designed to add extra fun, but we always encourage responsible play and setting personal limits.
Feel free to get in touch with our support team to check if there are any available spins or promotions currently on your account. We’ll be happy to take a look for you.
All the best, LeoVegas
When I deposit money it get rejected…
When I deposit money it get rejected and takes money out of my bank and now I have to wait 5 days for it back will be deleting the app
27 February 2026
Reply from LeoVegas
Hello,
I'm genuinely sorry for the frustration this has caused.
Please be assured, LeoVegas has not taken your money. When a deposit is rejected, your bank places a temporary 'hold' on the funds. This is a standard banking process, and the hold is automatically released back to your account.
Unfortunately, this can take up to 5 working days. It's usually much quicker but we need to advise the maximum timescale.
Kind regards, LeoVegas.
Leo Vegas casino seems fair and as good…
I’m very new to Leo Vegas casino and it seems fair and as good as any other good casino I’ve experienced. I appreciate that and it’s least you should expect. I liked the fast withdrawal with no hassles. I had to contact customer service with a question and I did get a really nice human and not AI. Thank you.
26 February 2026
Reply from LeoVegas
Thank you for your great feedback!
We are pleased to hear that your experience has been fair and that our customer support team was able to assist you promptly and personally.
We truly hope your experience at LeoVegas continues to be this positive. If you ever have any suggestions on how we can improve, please feel free to let us know.
All the best, LeoVegas
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