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Company details

  1. Financial Institution
  2. Stock Broker

Information provided by various external sources

LeoPrime is a Next-generation retail forex broker who aims to offer top-notch services that are extensively in need for Forex traders for experience easier


Contact info

2.6

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Fraud Forex Broker Leoprime

This broker keep me waiting for wtihdrawal money for 30 days plust. And still today when I'm writing this review my withdrawal is not processed.

Withdrawal Order ID=> 12937310 time: Jul 13,2024 04:10:15
Withdrawal Order ID => 12918637 time: Jul 6,2024 06:12:58

And when I contact them by email they play the same audio again and again.

/// Dear Client,

Greetings from LeoPrime!

Thank you for your Email. We have forwarded your query to the concerned team and will update you as soon as possible. Meanwhile, We seek your kind cooperation.

For further queries, please feel free to contact us via Live chat or write us an email to @leoprime.com. ////

And Today I also send the details complain to FSA this broker is Regulated by FSA but this is very sad we Trader usually tursted broker who are Regulated by FSA.

Ok User can check FSA here

regulated-entities/capital-markets#tab-securities-dealer

And Here is their details profile on FSA.

GS Complex, 1st floor,
Office Number 12, Providence,
Mahé, Seychelles
+ 248 4374755

@leoprime.com

leoprime.com
Mr. Thoufique Ur Rehman Moideen Farooque

I feel so sad they are not paying out to profitable Trader. So Trader be carefull about this broker.

I want to send request to Trustpilot please add the photos attachment options then we can show the screenshoots to publicly about the fraud Company.

21 August 2024
Unprompted review
LeoPrime logo

Reply from LeoPrime

Dear Najim Uddin,

We want to address the recent issue with your account. Your withdrawal was held due to a red flag raised by our risk management system. Our support team has already responded to your inquiries.

We take the integrity of our trading platform very seriously. After a thorough investigation, we found that your account was involved in using an arbitrage strategy, with trades executed in under 180 seconds. This activity violates our terms and conditions. As a result, we have permanently closed the account and reported the incident to the relevant regulatory authorities.

Our commitment is to ensure a fair trading environment for all our clients. For more details, please contact us at support@leoprime.com.

Rated 1 out of 5 stars

waiting my deposit over 3 months

I was trading with LeoPrime from December 23 for about 3 months and when I was asking for withdrawal on 14th Feb they canceled all my profits the next day. Then I was asking for my deposit of 300usd but they are delaying it for over 3 months and canceled my withdrawal twice without reason. I`ve emailed them every week since and they said that they have passed my request to the relevant department... rubish...very poor customer service... when you make profits they cancel them the next day and when you ask money they delay you for months...be aware of LeoPrime... will not recomend them

14 February 2024
Unprompted review
Rated 1 out of 5 stars

Non Regulated broker as of AUG-5-23

Non Regulated broker as of AUG-5-23

Its a non regulated broker so your money cant be claimed in case of bankruptcy or issues. I made a deposit thru crypto scanning their address code and the deposit was reflected. Made a ticket and also without blockchain proof they blame that they haven't received. They claim fast Execution time but at test they have shown 600ms or more with a mt4 ping of 2.2ms.

Deposit transcation in crypto was lost. used credit card and after testing this broker decided to withdraw and the withdraw to crypto wallet was lost. Decided to create tickets and they never answer so their support deparment is also a scam.

After one year they decided to reply to this review... This confirm the same bad customer support on their site working with the tickets.

2 August 2023
Unprompted review
LeoPrime logo

Reply from LeoPrime

Dear Jesus Fadul Castro,

We are a fully regulated entity under the FSA Seychelles, and we take our regulatory responsibilities seriously.

Our execution times are based on the connection between our Trading Server and our Liquidity Providers. Given that we serve clients globally, individual execution times may vary due to different internet conditions and local factors. Consequently, providing a precise average execution time for all clients can be challenging.

Regarding your concerns about deposits, we have not received any crypto or credit card deposits into our system. If you have transaction details or proof of transfer, please send them to support@leoprime.com, and we will investigate the matter promptly.

Thank you for bringing this to our attention. We are committed to resolving any issues and ensuring your satisfaction.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Best customer support

Have been trading with Leoprime for the past 1.3 years, and my trading acc. no. 5569860. They have an excellent customer support team. They provide prompt and swift solutions to resolving the issues.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Great support

I had an issue with my account 5551283 related to one of bank withdrawal, so as soon as I contacted the support it has been rectified over the live support, and I received my withdraw within few hours.

Kudos to the support team keep it up

3 April 2023
Unprompted review
Rated 5 out of 5 stars

One of the best Brokers

I had been trading with Leoprime for the past 7-8 months and holding the account # 5556178. I am writing to express my satisfaction and gratitude for the exceptional service that leoprime has provided me in the last eight months. As a Forex trader, I have found their platform to be highly intuitive, user-friendly, and efficient. Not only have I had a seamless trading experience, one of the aspects that have impressed me the most is the speed of execution. I have found that my trades are executed instantly, which is essential for trading in the fast-paced Forex market. Another feature that I appreciate is the quality of customer support. Whenever I have had a question or an issue, the support team has been prompt and efficient in addressing my concerns. So I feel the brokers is recommended for trading.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Am grateful for Leo Prime been with…

Am grateful for Leo Prime been with them for years even though didn't have an investment have always had an excellent support . Recently also won a contest and they rewarded me 100/=. Sincerely I see it is a good broker to trade with there spreads are also nice.
Support team also are kind and quick in response when you need help to me that's a plus

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Good Broker with Instant Withdrawal

I trade couple of months in LeoPrime. I think it's very good platform for Fx trading. The most I like the function of instant withdrawal for Neteller. The only thing is sometime the instant withdrawal are a little bit low. Other than that, everything working fine for deposit or withdrawal. Usually if huge amount withdrawal, it might takes 24-48 hours direct to your local bank account.

21 July 2020
Unprompted review
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