Lens Society Reviews 4

TrustScore 4 out of 5

4.0

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Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Optical Wholesaler
  4. Optician
  5. Sunglasses Store

Written by the company

Lens Society. Founded by Opticians, for everyone. Founded by Optometry students in 2022 who have worked in optics for over 10 years. Lens Society is a reglaze company rooted in the belief that glasses should always be affordable, stylish and provide the needs of all customers. Lens Society has developed a smart, quick and reliable way to get new lenses in loved frames for peace of mind and affordability.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Thought I'd give Lenssociety a try.

Thought I'd give Lenssociety a try.
They turned out to be amazing.
Spoke to a really helpful lady named Alex, explained that I was leaving for South Africa in just over a week. She said they could do my not so simple order In time. And they did with a day before I left. I would use them again without hesitation.. Very impressed..

11 August 2022
Unprompted review
Lens Society logo

Reply from Lens Society

Hi Graham,

I am so delighted that we were able to get your glasses reglazed in time for your holiday. Thanks so much for the five stars and trusting your glasses with us - it's fantastic to hear how happy you are with your new lenses and that you received amazing service throughout the reglazing process. Hope you have an amazing time in South Africa!

From Alex @ Lens Society :)

Rated 5 out of 5 stars

Amazing value & service!

Amazing service from Lens Society, and such good value. Alex ensured that I got my glasses back in a ridiculously quick time. Thank you so much, 100% recommend and will use again!

16 July 2022
Unprompted review
Lens Society logo

Reply from Lens Society

Hi Claire,

I'm glad we managed to get your sunglasses back to you in record time! It's so good to hear you are happy with our service and unbeatable value lenses here at Lens Society. Thank you for your generous five stars and hope to hear from you very soon!

From Alex @ Lens Society :)

Rated 5 out of 5 stars

I am so impressed with the service I…

I am so impressed with the service I have received from Lens Society. I found them online and the website was so easy to use when picking out new lenses for my favourite glasses. I spoke to Alex on the phone and she helped so much in making sure I selected lenses best suited for me and my needs. I opted in for the Anti-glare lenses which were only £30! She also helped me with making sure my pupil measurements were correct with their pd measurement sheet and it was so easy! The glasses were dispatched the same day they got to Lens society which is amazing. I cannot recommend Lens Society enough!

16 July 2022
Lens Society logo

Reply from Lens Society

Hi Salsela,

It is so great to hear how amazed you are with our services and speed. I am glad that I was able to help and that you're pleased with the process of sending in your lenses. It's wonderful to hear that you were also happy with the prices offered to you. Thank you for your five stars and recommendation and hope to hear from you again very soon!

From Alex @ Lens Society :)

Rated 5 out of 5 stars

Excellent all round!

Definitely recommend Lens Society. Excellent communication. Excellent price. Excellent service. If I could give more than 5 stars I would! Will be using again and telling friends and colleagues.

29 June 2022
Lens Society logo

Reply from Lens Society

Hi Jill,

The team at Lens Society can't thank you enough for being our first five star review! We really appreciate you taking the time to leave us this generous feedback. It's great to hear that you received fantastic lenses with excellent service. Deepest thanks for the recommendation! Hopefully we'll hear from you very soon in the future.

From Alex @ Lens Society :)

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