LENSMATE 

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Rated 4 out of 5 stars

Items received in good time and in order I’m excited to try the lenses out and have only given four stars as I’ve not had the opportunity to wear them but they look awesome 🙌

Company replied

Rated 3 out of 5 stars

I ordered a pair of Beach blue lenses. When they arrived the colour was Cyprus blue. I queried this via email and they told me the were the same but used a different name for marketing purposes ????... See more

Company replied

Rated 5 out of 5 stars

First time ordering from this company and was pleasantly surprised! Very affordable year long lenses and being UK based meant I got my order quicker than a lot of other lens sites I've used before.... See more

Company replied

Rated 5 out of 5 stars

I was looking for some red lenses for my first Halloween ever and I found a pair perfect fir my demon costume. Lensmate choice fur red styles was wide but the Twilight Bella Red contact lenses were m... See more

Company replied

Company details

  1. Contact Lenses Supplier

Written by the company

LENSMATE is a family-run cosmetic contact lenses company, selling a range of coloured contact lenses, ideal for parties, cosplay and events such as Halloween. Whether you're shopping for a photoshoot or night out, fashion contact lenses add a touch of personality to every photograph. All of our cosmetic lenses are fully CE certified and ISO tested so you can be sure they're safe. With fast delivery and 5 star customer service we focus on providing quality products that won't break the bank. Give us a try today.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What's not to love!

Arrived early! Everything was as described. Even got a little packet of sweets. What's not to Love!

8 April 2026
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Reply from LENSMATE

Hi Lee, glad you had a great experience shopping with us for your new contact lenses, thanks for taking the time to leave us a review!
Love, Lensmate

Rated 4 out of 5 stars

Funky lenses

Items received in good time and in order
I’m excited to try the lenses out and have only given four stars as I’ve not had the opportunity to wear them but they look awesome 🙌

2 April 2026
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Reply from LENSMATE

Hi Steve, we're excited for you to try them out too! Please tag us in any socials! Thanks for taking the time to leave us a review and hope you love the lenses when you get to try them out!
Love, Lensmate

Rated 3 out of 5 stars

Puzzled

I ordered a pair of
Beach blue lenses. When they arrived the colour was Cyprus blue. I queried this via email and they told me the were the same but used a different name for marketing purposes ????? Yes I could return them or if I didn't like them after trying I could have another pair at a reduced price. Obviously all at my cost.

30 March 2026
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Reply from LENSMATE

Hi Val, yes that's correct, your more than welcome to change your mind about the lenses you have ordered and return them unopened as you have done. Thanks for shopping with us and hope you will shop with us again soon :)
Love, Lensmate

Rated 5 out of 5 stars

Sent fast

Sent fast and covered brown eyes

16 March 2026
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Reply from LENSMATE

Hi Adam, glad you were pleased with the speed of our dispatch and delivery, we hope you love your new contact lenses! Thanks for leaving us a review, it's much appreciated!
Love, Lensmate

Rated 1 out of 5 stars

received only 1 pair of contact lens

i have ordered Beach Blue Contact Lenses and Meadow Green Contact Lenses , I have received only Meadow Green Contact Lenses , Not received " Beach Blue Contact Lenses"

12 March 2026
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Reply from LENSMATE

Hi Sanjay, sorry to hear this- we'll send you out another pair of lenses today. We encourage customers to contact us before leaving a review as it's something easily rectified. Best wishes, Lensmate

Rated 1 out of 5 stars

I buy contacts lenses quite often and…

I buy contacts lenses quite often and this was my first experience here. I can’t really give a review of the lenses themselves because they never arrived. They were shipped 48 hrs and it’s been a week and nothing. I emailed them on Friday and got no response, I tried again Monday
and again no response. It now says it will come on Wednesday, so a week and a half if it does come. It’s not just the delay it’s the lack of communication.
I’d go somewhere else after this. Others are much more reliable and give better customer support.

9 March 2026
Unprompted review
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Reply from LENSMATE

Hi John, As per our email I'm sorry your package has got delayed due to Royal Mail. This delay is NOT from us, it is down to the delivery service. As stated we have refunded your delivery fee as a gesture of goodwill. We do not control the post I'm afraid. We hope you love your lenses when they arrive with you tomorrow. Love, Lensmate

Rated 5 out of 5 stars

Great product shipping was very fast.

Great product shipping was very fast.. 2 days. Even got a nice little surprise bag of haribo with my order. Was kept updated of where my parcel was and when it would be here. Highly recommend

26 February 2026
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Reply from LENSMATE

Hi Eirwan! Great to hear you had a good shopping experience with us, we hope you enjoy your new lenses! Love, Lensmate

Rated 5 out of 5 stars

Comfortable lenses

Nice colour, comfortable to wear, easy to order online and quick delivery

23 February 2026
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Reply from LENSMATE

Hi Shakera, glad you had a great experience shopping with us for your new contact lenses, we hope you will shop with us again soon! Love, Lensmate

Rated 1 out of 5 stars

The lenses obscure your vision a total…

The lenses obscure your vision a total waste of money and they refuse refunds!

20 February 2026
Unprompted review
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Reply from LENSMATE

Hi Jane, I'm sorry your unhappy with our lenses. As per our emails once opened you can't return them for a refund because you don't like them. This is because they can't be resold and is clearly stated in our returns and refund policy. Love, Lensmate

Rated 5 out of 5 stars

It is very comfortable in my eyes

It is very comfortable in my eyes, and the shade's colour is exactly the same as in the picture.I thinking to order some more but unfortunately shades are not available at true moment

26 January 2026
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Reply from LENSMATE

Hi Shiv, thank so much for your positive review, I'm glad your happy with your new contacts from us! Hopefully we'll get what you have in stock very soon, remember you can sign up to stock notifications on the product pages :)
Love, Lensmate

Rated 5 out of 5 stars

Very well set out website

Very well set out website. Great choice! And very quick delivery! Recommended to friends and family

19 January 2026
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Reply from LENSMATE

Hi Gordon, thank you for the kind words, we look forward to you shopping with us again in the future :)
Love, Lensmate

Rated 5 out of 5 stars

Fast postage, good quality lenses

I haven’t ordered from this site before now but they came up when we were searching for a uk based cosplay contact lens site for a last minute plan before a con. I selected next postage and they did come very promptly! The lenses looked great when they arrived in safe packaging with a free storage kit and some sweeties too! When i wore the lenses they had great coverage over my extremely bright blue eyes and were comfortable for 9 hours of wear. I will definitely order from here again. Thank you very much :)

21 January 2026
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Reply from LENSMATE

Hi Felix! Super pleased your happy with your new lenses and the service you received from us. Please tag us in your socials and show us your cosplay! Love, Lensmate

Rated 5 out of 5 stars

Good quality and fast delivery

Great ,good quality and fast delivery ,very comfortable

9 January 2026
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Reply from LENSMATE

Hi Emaneula, really pleased your happy with your new contact lenses from us, we hope you will shop with us again soon :)
Love, Lensmate

Rated 5 out of 5 stars

Easy to order

Easy to order. Speedy delivery. Love these contacts

7 January 2026
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Reply from LENSMATE

Hi Steph, glad you had a positive experience with us! Thanks for taking the time to leave us a review :)
Love, Lensmate

Rated 1 out of 5 stars

Too low quality

Too low quality. 👎

5 January 2026
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Reply from LENSMATE

Hi Angiza, sorry to hear you didn't have a good experience with us, please email us to rectify the situation. Love, Lensmate

Rated 5 out of 5 stars

Great selection, great quality, great service!

I was so happy to find this UK-based, family run business when buying contact lenses for a costume.

Having compared a few sites and vendors recommended from Instagram, I found Lensmate through a Google Search. Their selection, quality, safety information, and prices were ideal and I wanted a vendor based in the UK. Their communications were courteous and the packaging of the lenses was lovely and had a real personalised touch! I will be ordering all my lenses from Lensmate going forwards.

15 December 2025
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Reply from LENSMATE

Hi Fiona, wow thank you for the lovely review! We pride ourselves on providing high quality contact lenses at a good price, and with quick delivery! We hope you continue shopping with us :) Love, Lensmate

Rated 1 out of 5 stars

I ordered 2 pairs of lenses for an…

I ordered 2 pairs of lenses for an event and paid for express delivery. Upon opening the lenses, one of the lenses in both pairs had a raised sharp bit of plastic on them. This scratched the inside of my eye and caused great discomfort. When I contacted them and asked for a refund they asked me to return them and they will inspect them and decide if I can have a refund. I replied and asked if my postage would be refunded too? Also as returning I would now need to pay extra postage of recorded delivery because otherwise they can say they didn’t receive them - would they reimburse that too? They didn’t reply, complete radio silence. I will be escalating it as I have been scammed out of money for something unfit for use. They can’t sell faulty goods and expect us as the consumer to foot the bill for postage both to and from to return. I could have easily sent photos, videos, if they didn’t want to reimburse postage but instead they ignore. I will be taking this up with PayPal as they are breaking the law.

26 November 2025
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Reply from LENSMATE

Return the items if you'd like a refund, just as any business expects - they must be inspected before you can be refunded. Postage is always refunded where the fault is ours, but that can only be decided upon inspection, and you've still not sent them to us for inspection. We're not a charity - return them for inspection or stop moaning.

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