I did not receive my order. Not because they did not ship it, but because they ask for address information but do not bother to actually put it all on the label. So, it ended up hours away. 12 em... See more
Company replied
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I did not receive my order. Not because they did not ship it, but because they ask for address information but do not bother to actually put it all on the label. So, it ended up hours away. 12 em... See more
Company replied
I have recently purchased several sized faux olive trees and various decorating items like a pillow, candle holders, napkins and vases. All products have been of high quality and delivered quickly in... See more
Outstanding customer experience!! I had a request that is not very common and the sales team hast treated me and my request with so much politeness and put a lot of effort and time into it. I would bu... See more
I did not received my order and the email was not responded, when I asked for my order. Very poor performance.
Nogle siger, at alt kommer an på lyset. I den nordlige del af Danmark, midt i naturen og tæt på havet, har Lene Bjerre sin base. Her er lyset spektakulært. Hos Lene Bjerre har vi en tradition for at kombinere kunsthåndværk med design, og trends med tradition. Vi sætter en ære i at gøre naturen til en del af vores liv, og skabe rum til at leve i. Rum, der afspejler personlighed, og danner rammerne for levende samtaler, hyggelige middagsselskaber, lange nætter i stearinlysets skær - og hverdagens stress og jag. Vi skaber en stemning i dit rum.
Skalhuse 10, 9240, Nibe, Denmark
Replied to 88% of negative reviews
Typically replies within 1 month
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Very helpful! Ready to solve any problems! The customer is the priority! You are so nice!
Very nice design! Handmade. But two of the flower-pots arrived damaged, I guess bc of the delivery. I would recommend to put red "fragile" sticker on the box or "handle with care".
I have really appreciate the greeting from the team when I have received the products. Very warm.
Outstanding customer experience!! I had a request that is not very common and the sales team hast treated me and my request with so much politeness and put a lot of effort and time into it. I would buy my furniture at Lene Bjerre any time again and will do so in the future. Great quality, amazing designs and as mentioned: OUTSTANDING CUSTOMER EXPERIENCE.
I bought the 3 pice vases and they were as stunning as the picture. Supposedly white but more yellow
My first order of a Design tray arrived damaged after a long trip to France. As soon as I informed Lene Bjerre, a new one was sent to me immediately. Many thanks , especially since it was a wedding gift. I recommend this site.
I have recently purchased several sized faux olive trees and various decorating items like a pillow, candle holders, napkins and vases. All products have been of high quality and delivered quickly in perfect condition. I am now a repeat customer of Lene Bjerre because I know I can trust the design and quality of products received.
I bought twice and twice and the material was broken twice.
bad packaging.
to improve.
unease

Reply from Lene Bjerre Design A/S
I did not received my order and the email was not responded, when I asked for my order. Very poor performance.
Easy ordering from Germany, fast delivery to Germany, and very flexible and helpful!👍🏽👍🏽👍🏽
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