Lendvia Reviews 225

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and clear communication, making complex processes easy to understand. Many people highlight the excellent customer service, appreciating the personalized approach and the genuine concern shown for their financial well-being, which made them feel comfortable and supported throughout their journey. The overall service is frequently described as smooth, straightforward, and efficient, leading to a positive user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues related to financial outcomes and concerns about the clarity of service descriptions, particularly regarding debt consolidation. A few people also reported issues with communication regarding credit applications and transfers between representatives, leading to confusion and frustration.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and clear... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and understanding of... See more

Service

Consumers find service to be positive. Many reviewers appreciate the clear communication and helpfulness of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the clarity and ease of the... See more

Payment

Clients share ambiguous opinions on payment. Some customers appreciate the ability to consolidate... See more

Based on these reviews

Rated 5 out of 5 stars

I just worked with Mack from LendVia, and the experience was amazing. He walked me through everything clearly, answered all my questions, and helped me secure a loan that allowed me to finally clear m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied

Rated 5 out of 5 stars

I spoke with Zach Renderos today. He was very friendly, and very easy to talk to. I felt he was really interested in trying to help me with the best plan that would work for me. For the first time in... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
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Replied to 64% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great Service

I was assisted by Mr. Mack Ruffin from Lendvia. He provided efficient and courteous service. He went above and beyond to explain a very complicated process. I feel sure that I was making a good decision to resolve my debt issues.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Bait and switch and possible SS# liability

Received in the mailbox a letter with “INFLATION RELIEF FOR QUALIFYING FLORIDA INDIViDUALS”. On the inside is an example of approximately the amount one owes on credit cards with prevailing interest rates. In contrast their loan specifies an APR of 5.99%. After extracting my SS# they provided an interesting monthly payment. However, this was a bait and switch. One would empower them to settle the credit cards accounts for presumably a much lower amount and all cards would be cancelled with a negative effect on credit score. Interestingly, I received a call from a bank within an hour detailing a credit card application for $8000 from across the country that was using my SS#. Be aware.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Mack is a true professional and guides you seamlessly through the process! I’m so grateful that I got to work with him - highly recommend this company!

13 April 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for your wonderful feedback! We’re so glad to hear that Mack provided a seamless and professional experience. It’s great to know he made such a positive impact. We truly appreciate your recommendation and your trust in our team!

Rated 5 out of 5 stars

Mack Russin is wonderful

Mack Russin is wonderful. He helped me understand everything and didn’t act judgmental. He was friendly, respectful, and funny! Thank you for making this so easy!

10 April 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for your kind feedback! We’re so glad to hear that Mack provided a friendly, respectful, and supportive experience while helping you understand everything clearly. It’s great to know he made the process feel easy and comfortable for you.

We truly appreciate your trust and your thoughtful words. We’ll be sure to share your feedback with Mack!

Rated 5 out of 5 stars

Mr Mack Ruffin was extremely helpful…

Mr Mack Ruffin was extremely helpful in getting my financial situation where I am able to live a little more comfortably with my debt situation. Thanks to him I can perhaps sleep better and have less worries . He was supportive and very patient with me in spite of my dittering whether I would change my ways. Thank you. Mack is what I will say..

8 April 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We truly appreciate your trust and your kind words. We’ll be sure to share your feedback with Mack. Wishing you continued peace of mind and success moving forward!

Rated 5 out of 5 stars

Mack Ruffin is a godsend

Mack Ruffin is a godsend! He’s friendly, efficient, knowledgable, and effective.
In the span of the program process, which took minutes, I was versed in financial relief that I didn’t know existed.
Mack Ruffin is a valuable asset to your company.

5 April 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for your incredible feedback! We’re thrilled to hear that Mack Ruffin made such a positive impact and was able to provide you with valuable information so efficiently. It’s great to know you felt informed and supported throughout the process.

We truly appreciate your kind words and will be sure to share them with Mack. Thank you again for your trust and for taking the time to share your experience!

Rated 5 out of 5 stars

Peter Nguyen was so helpful

Peter Nguyen was so helpful, kind, and direct. He answered all my questions and made me feel at ease from the beginning of our interaction. Iam happy to have an option for controlling my debt without high fees or losing access to my credit. Thanks Peter!

31 March 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Peter Nguyen was helpful, kind, and made you feel at ease from the very beginning. It’s great to know he was able to clearly answer your questions and provide a solution that works for you.

We truly appreciate your trust and your kind words. We’ll be sure to share your feedback with Peter. Wishing you all the best on your journey forward!

Rated 5 out of 5 stars

Mack Ruffin saves my financial crisis!

Mack Ruffin saves my life! I am drowning in debt. He problem solved my financial crisis with a Resolution Program and a small loan so I can have money back in my savings. Call Mack today!

2 April 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Mack Ruffin was able to provide solutions and help you feel more in control. It’s great to know he took the time to guide you through your options and find a path forward.

We truly appreciate your trust and your recommendation, and we’ll be sure to share your kind words with Mack. Wishing you continued success on your journey!

Rated 5 out of 5 stars

I know that when you get the paper in…

I know that when you get the paper in the mail it seems like you'll get a personal loan but I'm sure like most you're surprised when its a restructured debt program that you qualify for. Do your research, and yes it does seem scary but Rose was amazing! She didn't push and answered all my questions. Yes, I know it may seem scary at first but I'm going to trust the process and do the steps needed to get back on the right track. Do you want to keep drowning with your head hardly above the water in debt, I know I want to save money and breathe! I know its hard for everyone probably living paycheck to paycheck, and no money is being saved; I will now be able to save money and see changes in the next 3-6 months, yes it doesn't happen over night; its not magic! But trust the process and if you follow through and buckle down, you will be able to breathe just like me. Rose is very thorough with details and all things needed to know. She will be there for any questions that arise and I have her direct line number to easily contact her. Take a chance and start the journey of becoming debt free! Thank you Rose!

31 March 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing such a detailed and thoughtful experience! We truly appreciate your honesty and perspective. We understand that the process can feel unfamiliar at first, and we’re glad to hear that Rose took the time to answer your questions and provide clarity without any pressure.

It’s great to know that you feel informed and confident moving forward. Staying committed to the process can make a meaningful difference, and we’re here to support you every step of the way. We’ll be sure to share your kind words with Rose.

Thank you again for your trust, and we wish you continued success on your journey!

Rated 5 out of 5 stars

A BIG SHOUT OUT TO MS. ROSE SALOUT

I am beyond grateful to all the support and guidance provided by Ms. Rose Salout! She was not only professionally knowledgeable but extremely thorough, patient, and compassionate in her response to all my questions. Additionally, Ms. Salout was competent, prompt and efficient in addressing all of my needs. I couldn't be more thankful to her assistance and reassurance in all the ways she's helped make this process seamless, easy, and simple!
Thank you so much Ms. Salout for your help and God Bless you and all you do to help people in need!

26 March 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for your kind and heartfelt feedback! We’re truly grateful to hear about your positive experience with Rose. It’s wonderful to know that her knowledge, patience, and compassion made such a meaningful impact and helped make the process feel seamless and easy for you.

We sincerely appreciate your trust in us and your thoughtful words. We’ll be sure to share your gratitude with Rose. Wishing you all the best moving forward, and thank you again for taking the time to share your experience!

Rated 5 out of 5 stars

Great to work with!

Rose was very easy to talk with. She explained everything very well to make sure you understood how this process worked. She was very reassuring.

30 March 2026
Unprompted review

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