LendingMate Reviews 

370
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Worst loan company I’ve even worked with. Double sometimes triple charge you and take forever to reserve the charge or e-transfer you back. Even if you make arrangements to pay the loan on a speci... See more

Rated 1 out of 5 stars

This people are Theives ooh AswertoGod? Pls you all do this people give a loan of 1110 on the first try. They gave my younger sister 100gh and now they are demanding 1110gh the girl paid 580gh before... See more

Rated 5 out of 5 stars

Thank You for your friendliness and being real.was so nice to speak to an employee whom I could feel a genuine friendliness, even though they were doing business.In time I myself may be using ur serv... See more

Rated 1 out of 5 stars

Take maximum fees and are incredibly abusive if you aren't a cock sucking blond bimbo. Nice to get you to sign their crooked contract and after they have you on the loan treat you like a prisoner. Una... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Borrow up to $10,000 within 24 hours with a Guarantor.


Contact info

1.9

Poor

TrustScore 2 out of 5

370 reviews

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1.9

All reviews

(370)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and reliable

Fast and reliable! The best part is you can pay back earlier, only paying for what you have accumulated

14 April 2022
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Reply from LendingMate

Thanks for sharing! We're really proud of our open load so it's in your control how much interest you pay. Pleased you felt the same. Lending Mate.

Rated 4 out of 5 stars

Good but lengthy process

All and all I would say I had a good experience, however when I first looked at the website it says get your money in 24 hours. You do not, there is a process to go through first. I was approved today for my loan and everything I send an email to them about it when they think i will get the deposit or if the long weekend affects the outcome for hours( I'm concerned cause long weekend is coming) they have not responded yet so I guess I'll have to sit on pins and needles waiting to see

14 April 2022
Rated 5 out of 5 stars

It was very easy the process

It was very easy the process
The only thing. As i had my elder uncle be my guarantor, and the video chat was hard for him. He is not technically savvy by any means
So the only thing I would say is that part was w little hard
Other then that, everything was great

12 April 2022
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Reply from LendingMate

Thanks for the feedback, we're always looking to improve how we do things so it's good to understand how we can improve in the future. All the best, Lending Mate.

Rated 5 out of 5 stars

The guy I got was super nice

The guy I got was super nice, they give you more then enough time to find a guarnator, and they make sure you know EVERY detail!

8 April 2022
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Reply from LendingMate

This is great to hear, thank you. It's really important to us that our customers know exactly how the loan works. Have a great weekend!

Rated 5 out of 5 stars

Great service

Great service, transparent and hassle free

6 April 2022
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Reply from LendingMate

Lovely feedback, thanks for taking the time to let us know and for choosing Lending Mate.

Rated 5 out of 5 stars

All the team members are helpful and…

All the team members are helpful and discuss every aspect of the loan procedures...I will recommend to my colleagues in terms of financial needs..

1 April 2022
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Reply from LendingMate

Great to hear, thank you. We're really glad we were able to help you when you needed it.

Rated 5 out of 5 stars

Everyone was very easy to work with and…

Everyone was very easy to work with and have always been professional. Even when i had some bank issues, they were right there for me explaining the process and how to make a payment arrangement. I originally chose Lendingmate for a loan because they would help increase my credit, so, with each payment going towards improving my credit, it was hard not to choose them, as some of the other companies don’t even report at all to any credit bureaus. I just completely paid off my loan, and looking forward to seeing that reflected in my credit.

17 March 2022
Unprompted review
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Reply from LendingMate

Thanks for sharing, Sarah. This is great to hear and so pleased we were able to help when you needed it.

Rated 5 out of 5 stars

These guys worked with me when I had a…

These guys worked with me when I had a terrible credit record, and after 4 years having made payments with them and 2 different loans, I have moved on. However I have nothing but great things to say about their services. Professional, to the point, and willing to find you a solution. Would gladly return if I ever needed to.

28 January 2022
Unprompted review
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Reply from LendingMate

Hi Preston.

Thank you so much for your positive feedback, its great to know we could help you.

If you ever wish to reapply again, please do so here:
https://lendingmate.ca/en-CA/home

Kind Regards,
Nicole@LendingMate

Rated 5 out of 5 stars

They've been amazing

They've been amazing. It took a few tries to get a guarantor approved - but that's okay! There were some technical glitches along the way, but everyone was extremely friendly and helpful.

27 January 2022
Unprompted review
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Reply from LendingMate

Hi Hailey,

Thank you so much for your positive feedback - we are so happy we could help!

Kind regards,
Nicole@LendingMate

Rated 4 out of 5 stars

Very fast service

Very fast service. Filled out simple steps and I got the loan. Even though the interest rate is higher than other lenders.

27 January 2022
Unprompted review
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Reply from LendingMate

Hi Oanh,

I appreciate our loans may seem expensive, but in context, our interest rate is not high at all. We take on a risk by lending to people who have been turned down elsewhere or have minimal credit history. Typically if you have a damaged credit score or no credit at all, there is no other option than pay-day lenders, whose interest rate can be in the hundreds of percent.

We are very happy we could help you and thank you for your feedback!

Thanks,
Nicole@LendingMate

Rated 5 out of 5 stars

Fast and easy nice people that you deal…

Fast and easy nice people that you deal with easy to fill out

19 January 2022
Unprompted review
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Reply from LendingMate

Hi Mandy,

Thank you for your feedback!
It's great to hear that you are happy with the service that we provided.

Kind regards,
Nicole@LendingMate

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I took a loan form them for $4000 on December 2017. It is January 2022 and I still owe $2526.37. But if you read their terms of service you will see their extraordinary high interest fees. I was in a bind and agreed. My guarantor died in 2019. When I explained all of that they said they were sorry but obviously I still have to pay and I understood that. I just wanted them to know that there is no one to get the money from. Fast forward to about 2 weeks ago and my bank account is hacked and a payment bounced. For the first time. I sent an email right away explaining the situation and offered to pay by etransfer as soon as it was straightened out. They agreed. I sent the etransfer on Friday. I then sent them a screenshot of the payment and they sent me a threatening email stating that they were going to sue me for non payment. In that email they also said they would have to sue my Mom (the guarantor) if I didn't pay. As I had already told them my Mom passed in 2019. It was very unexpected and still hurts. To see that was very upsetting. I had to send them 3 separate emails over the weekend before they finally posted it.

16 January 2022
Unprompted review
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Reply from LendingMate

Hi Jennifer,

Thank you for your review.

I appreciate that you may think that our loans seem expensive, but in context, our interest rate is not high at all. We help customers who are unable to obtain loans from places such as banks, because of this, there is no other option than pay-day lenders, whose interest rate can be in the hundreds of percent.

We offer a more flexible loan option and we don’t believe in hidden fees or charges. Additionally, a lot of our customers pay off the loans early when their financial situation improves which, as a result, could save you money as we charge interest daily. There are no early settlement fees and you are free to make as many additional payments as you wish, alongside your monthly repayments.

I am sorry to hear that your bank information was stolen and hacked as this is not an experience that anyone should have. However, I am happy to see that an agreement was made to ensure your payment was not missed.

When we receive an e-transfer, we request your loan ID as the reference, this way, the payment can be immediately allocated to the account. But, if this is not provided, then this will be processed manually. As you advised that this was provided on a Friday, we would then allocate this on the first following working day to ensure that the account is brought up to date as soon as possible. Unfortunately, this would result in our automated system communicating to you that an agreement failed to have been met. If you are providing payment via e-transfer in the future, please ensure to include your loan ID in the reference to avoid any delays.

The intention of our communication is not to be threatening, as a responsible lender, we must be as transparent as possible and we must inform you of any possible consequences and ensure you are aware of the account status and what action needs to be taken to ensure it is brought up to date at the earliest opportunity. I am sorry for your loss and upon review, our records do reflect this. We will look internally into any communication that was sent to you that may have included your guarantor. Please be assured that we will do our best to make sure this does not occur again.

I hope your concerns have been answered and should you have any further queries, please do not hesitate to contact us.

Thank you,

Nicole@LendingMate

Rated 4 out of 5 stars

I have had nothing but a great…

I have had nothing but a great experience with Lending Mate and would def recommend to family & friends for their lending needs. They were prompt, transparent and fair in all their handlings of my account.

6 December 2021
Unprompted review
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Reply from LendingMate

Thanks so much for letting us know, we're really pleased to hear this.

Rated 5 out of 5 stars

Shout out to Danielle!

Shout out to Danielle, who assisted us and explain everything clearly and understandable, precise and concise.
The approved loan that I got to Lending Mate will be a big help for my business. Kudos!

30 November 2021
Unprompted review
Rated 2 out of 5 stars

Horrible service. Hard to connect with a real person

While the staff is nice, it takes forever for someone to get back to you, and its not as easy as they make it sound, it took a few days to get my money and I still don't have it, plus they made my guarantor jump through ridiculous hoops, like video chat and then he had to add the girl on Facebook so that she could confirm his location. Just too much trouble...I won't be back.

15 November 2021
Unprompted review
Rated 5 out of 5 stars

After struggling to making ends meat

After struggling to making ends meat, I did need a co signer, which was difficult at first but the team from Lending Mate was patient and understanding. It makes me feel great to know I completed my payments, and I was able to move payment dates to suit me every month. Which was a huge relief sometimes when work gets slow.
Thank you so much!!
Mary
Thunder Bay

7 October 2021
Unprompted review

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