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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment processing, reporting issues with funds being held, accounts frozen, or unauthorized charges. Customers also frequently encountered problems with customer service, describing it as unresponsive, unhelpful, and difficult to reach. The service itself was often criticized for slow response times and a lack of transparency regarding decisions. Some people were dissatisfied with the product, mentioning that some items purchased did not work as expected or were not as described. Reviewers also reported that identity verification and account activation processes were lengthy and often resulted in rejections without clear explanations.

What people talk about most

Payment

Users describe negative interactions with payment, citing issues such as unexpected charges and difficulties... See more

Customer service

People report negative experiences with customer service. Many reviewers express frustration with the lack of... See more

Service

Clients share negative opinions on service, with many reviewers expressing frustration over rejections... See more

Response time

Reviewers highlight negative aspects of response times, with many experiencing significant delays. Customers... See more

Product

Consumers find product experiences to be ambiguous. While some appreciate platforms that allow them to sell... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They took our money, accepted multiple payments, and then suddenly froze our account under some vague “review.” No warning, no explanation, and zero communication. Although our business is approve... See more

Rated 1 out of 5 stars

i buy this plugin Lemon Squeezy they send email to use this termprary code then we send actual code when all set but ist beeen more then 1 month still waiting i send them lot of emails no response t... See more

Rated 1 out of 5 stars

Trying to publish ONE children's ebook. Written by a 9-year-old girl. Illustrated by her mother. Provided: Two Instagram accounts (700+ followers, 100+ posts) Pinterest Faceb... See more

Rated 1 out of 5 stars

I regret letting my ignorance choosing this platform to Launch my business. The platform is outdated and doesn’t work properly, there are no instructions on anything and non existent support. I unfo... See more


Company details

  1. e-Commerce Solution Provider

Written by the company

Lemon Squeezy is the all-in-one platform for running your SaaS business. Payments, subscriptions, global tax compliance, fraud prevention, multi-currency support, failed payment recovery, PayPal integration and more. We make running your software business easy peasy.


Contact info

1.2

Bad

TrustScore 1 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lemon helped me to overcome payout barriers.

I could continue my digital store thanks to lemon. My region have very limited option regarding payouts in other platforms. Yes, forming an company at USA or UK would help. But that is not something most people can afford right away. So lemon was just the perfect platform to switch over to. It supports virtual bank accounts like wise. Though recent stripe integration made the process slower. But it is still much better than closing my digital shop!

30 December 2023
Unprompted review
Rated 1 out of 5 stars

They just stole my money

They just stole my money. More than 20k. I just opened my account in the morning, and it became inaccessible. Support says - sorry, it's our partner. We can't do anything. Everything that was honestly earned was stolen

26 December 2023
Unprompted review
Rated 1 out of 5 stars

scam company

I want to warn all entrepreneurs. This is a scam company. I registered with them and honestly sold my products through their payment system. I had no chargebacks and no objections from clients. But this company simply blocked my account and did not pay me the money that I honestly earned. I lost over 6 thousand dollars. After that, I wrote about it in their Slask chat and they simply blocked my Slask account and deleted the comment. Please, be careful.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Lemon Squeezy is a breeze to use

Lemon Squeezy is a breeze to use. They offer so much out of the box that I would normally have to build myself. And when I DO hit a road block, their support team is incredibly responsive and helpful.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Good platform, dedicated support

LemonSqueeze supports many countries and has a strong foundation to satisfy the complex logic of product package sales. The support team is very helpful and dedicated. They solved the problem for me very fast and clearly. I strongly recommend LemonSqueezy for the payment service of products!

28 November 2023
Unprompted review
Rated 1 out of 5 stars

They stole my customer data

We were doing a data migration from Stripe to Lemonsqueezy and were excited about it. Little did we know that they requested our customer data on Stripe and then TOLD ME they still thinking about accepting us. They also only reply maybe 1 time every 3 days... One of the worst customer experiences I've ever seen.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Sales increased over 300% - collected over 65k in 3/mos.

I wish I found Lemonsqueezy sooner, first 3 months collected over $65,000 in new customers as their checkouts have an insane CTR.

I have a couple small SAAS companies that needed to have the flexibility and scaleability that “the big guys have”. LemonSqueezy has gone above and beyond with what seems to be a constantly evolving and growing product.

I needed to connect and build on their API with a few clicks (they do).

I needed to have affiliate partnerships and automatically take out payments / see history (they do).

I needed customer support who ACTUALLY cares and is helpful (they go above and beyond).

Before Lemonsqueezy I struggled and was frustrated with over 5 different competitors. Not to mention I have to constantly signup to 4 sites to do what Lemonsqueezy does all in 1.

I highly suggest and recommend at least TRYING Lemonsqueezy. I swear you’ll laugh at how easy it is and how effective implementing their systems are.

STOP leaving money on the table.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

I've thoroughly enjoyed my experience…

I've thoroughly enjoyed my experience with Lemon Squeezy. The user-friendly interface and outstanding support have truly made the entire process a breeze. It's refreshing to work with a team that values simplicity and efficiency.

One aspect that stands out is their unwavering commitment to improvement. Knowing that they are dedicated to enhancing the platform reassures me as a user. It's clear that they prioritize the user experience and are always ready to assist whenever needed. This level of dedication is truly admirable.

Lemon Squeezy has undoubtedly become an invaluable tool in my digital product ventures, and I highly recommend it to fellow creators and entrepreneurs.

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional and uncaring

Unprofessional and uncaring. They can't seem to organize or manage anything (they canceled an affiliate program without telling their affiliates). They can't seem to figure out how to get their tech to work (the new affiliate program doesn't work).
Then they go silent. Emails are ignored and you're left communicating with external people for clues.
Untrustworthy. Terrible experience.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

10000% a scam!!!!!!!!!!!!!

10000% a scam!!!!!!!!!!!!!

I received an email last night, that said I do not have enough balance for payment with sincode, and I checked my bank balance, showed I truly did not have enough balance.

And sooner, I received another email from sincode directly, said the same thing, so I decided to cancel my subscription, and I login in to sincode, however the billing page on sincode was totally blank, and I clicked the link where lemonsqueezy sent me, and login in though my gmail, and I also received the notification from google, said my account is log on to a new device, and my brain was dead, not realizing it should not happen.

And I still not able to find where to cancel my subscription, and decided to write an email to sincode, and suddenly, my google account's password got changed!!

Please! Do not open the link they sent you!! Because I found out, i was never having any subscription with sincode!!

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Everything works well, definitely not a scam

I set up a store with a product within a day. Review and verification were pretty fast. Already made over $1k in sales and also received payouts to my bank account as well.

They are definitely NOT a scam like one guy in the other reviews is claiming. Unfortunately, some people, especially from third-world countries, are looking to take advantage of payment providers/services.

15 March 2023
Unprompted review
Lemon Squeezy logo

Reply from Lemon Squeezy

Thanks Deniz! Appreciate your awesome feedback. Glad to see sales are going well. -Lemon Squeezy team

Rated 5 out of 5 stars

The best website for selling your software or service

I have been using this site since the beginning of 2022 to sell my service (Discord bot). I went around all such sites and this one turned out to be the only one that did not refuse me and that does not require me to have my PayPal, Stripe or something else to accept payment from buyers. Payment is accepted on the internal PayPal of the site, and payouts are made once every 2 weeks to the specified details. Problems with using the site were only at the beginning, when after the first few payments my account was frozen indefinitely. After a month of ignoring support, I had to write to one of the founders on Twitter to help me. And a few hours later, the account was unfrozen. Is it a coincidence? I don't think. My friend was also helped only by a message on Twitter. After verification, I started running a business and in general there were no problems. By the way, after verification, support responds on average once every 2 days. Another big advantage is that you don't have to pay a monthly subscription. All other sites charge you money.
Since this is the best site in its class for me, I gave it 5 stars.

7 January 2022
Unprompted review
Lemon Squeezy logo

Reply from Lemon Squeezy

Paket — we really apprecaite your honest feedback on your onboarding experience and your evaluation of Lemon Squeezy once you were up and running. Best of luck selling on the platform!

Rated 1 out of 5 stars

Scammers, This Website is Scam

I write to support for help but its beed almost 7 to 8 days, still no reply. Firstly i was suppose to get my first payout on 17 june, but that day they changed the payout date to 24 june, i write to support about this till now NO REPLY, today is 24 june again they changed the payout date to 14 july and currently the payout amount is showing $0.00 why?

i believe this website is doing scams to digital product seller. and thats why i'm reporting this fake site, because the support is not replying to your email or no response from direct inbuilt website support feature.

24 June 2022
Unprompted review
Lemon Squeezy logo

Reply from Lemon Squeezy

Hi Sumit,

I'm sorry you had the experience of waiting for support.

I can ensure you we are supporting thousands of merchants with payouts and are not engaging in any malicious activity.

You can contact our support email at any time if you need assistance. We have recently built out our support center and increased our ability to service support tickets in a timely fashion.

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