Same story as previous reviewers. Ordered a sim for an upcoming Asian holiday. Did not receive sim after 7 days. Tried to follow up but no contact number and no response to emails. 14 days later I f... See more
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Do not use this company.Dial up internet was faster and more reliable than the eSIM from Lemon mobile. Sometimes it will work, most of the time even with full signal nothing loads. Should have guessed... See more
While it worked it was fine - lots of dropouts Some days the product just didnt work at all, PDP authentication failure - stressful when you are in a foreign country with wifi sometimes inaccessibl... See more
The eSIM worked flawlessly during my trip to New Zealand. The price was just right, making it a great value for the amount of data I got. I appreciated being able to stay connected without any hassle.... See more
1.7
Bad
32 reviews
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SE Asia SIM
Recently travelled to Vietnam and Thailand. SIM needed to be reset but support responded within a few hours and the no issues for the rest of the trip
24 November 2024
Unprompted review
The eSIM worked flawlessly during my…
The eSIM worked flawlessly during my trip to New Zealand. The price was just right, making it a great value for the amount of data I got. I appreciated being able to stay connected without any hassle. Happy with it.
1 October 2024
Unprompted review
Reliable and easy to set up
Fantastic experience! Easy setup, instant data. We traveled to 4 different countries in Asia and never had a problem. I'll choose Lemon Mobile again.
1 October 2024
Unprompted review
Great value for the price
Great value for the price! L had zero issues during my time in Japan.
2 October 2024
Unprompted review
Great SIM card for travel in Southern Europe
This SIM card was perfect for my Europe trip, covering Italy, Greece, and Spain without a hitch. A must-have for any European traveler!
9 October 2024
Unprompted review
I traveled to Germany Sweden France
I traveled to Germany Sweden France, and Spain, and this SIM card worked flawlessly everywhere, with super-fast downloads. No issue at all great!
30 September 2024
Unprompted review
7 Day SIM card for New Zealand
Bought a 7 Day SIM card for New Zealand. Card did not work even though we had all the settings correct from instructions attached. Emailed Lemon Mobile for help and they only responded very late at night, so you could not resolve anything quickly. After 4 days of back and forth they finally got it to work. But I only had 2 days left before I leave New Zealand in the morning.
They did offer me a 50% refund that I had to chase up to get.
If you were depending on your phone to guide you around this would have completely messed up your plans.
My advice is this company is not worth the stress. Will get SIM from Airport from now on.
17 August 2024
Unprompted review
Second time I've bought from Lemon Mobile
So easy to get it up and going on my phone and worked everywhere I went in Osaka and Tokyo. Speeds were great too. Highly recommended
20 August 2024
Unprompted review
worst sim card ever
the connection was either very slow or non existent, it was very frustrating as I really needed it to guide me to places when I was overseas.
3 August 2024
Unprompted review
Zero response from company after purchase
I ordered a Esim and a physical sim for my trip in 3 weeks. Thinking it would be nice to support a local company in Mebourne. The Esim was emailed to me however there was no communication on when the physical sim was sent. I emailed multiple times and got no response. Have not received a refund for it. I've had to purchase another sim elsewhere the week of the trip.
19 August 2024
Unprompted review
Lemon mobile never responded to my…
Lemon mobile never responded to my emails or messages. Think twice about purchasing a esim as you never get reception.For a Melbourne based company there customer service is disgusting.Save your money and dont give lemon mobile a consideration. THE WORST
5 August 2024
Unprompted review
I bought a SIM card with a promised 3-8…
I bought a SIM card with a promised 3-8 day delivery. However, after 6 days, I still haven't received any tracking ID, despite numerous attempts to contact the company. I need the SIM for my trip next week, but I don't know how to get in touch with them.
10 April 2024
Unprompted review
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