Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more
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Review summary
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I have had a great experience using lemfi.com� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more
Company replied
Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more
Company replied
Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more
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Company details
About LemFi
Written by the company
The simple and secure platform for all your international payment needs.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to: Send money to friends and family at competitive rates.
Open and manage multi-currency accounts
Earn rewards on qualifying international payments
Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Contact info
United Kingdom
- +442045795921
- support@lemfi.com
- lemfi.com
Send Money to 20+ Countries
4.5
Excellent
11K reviews
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Reply from LemFi
Hi Robert,
Thank you for your feedback. We are pleased to know that you find our service fast and convenient.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
I've been using Lemfi for over two…
I've been using Lemfi for over two years and they have never even disappointed me. Quick response to problems and resolves issues within a twinkle of an eye. Overall, I'm enjoying Lemfi. I suggest if they could add to their partner country like South Africa.
31 May 2025
Reply from LemFi
Hi Jide,
Thank you very much for taking the time to share your feedback and for being a loyal LemFi user over the past two years. We truly appreciate your continued trust and support.
We are especially pleased to hear that your experience with our service has consistently met your expectations, and that our support team has been able to respond promptly and resolve issues efficiently whenever they arise. Providing fast, reliable, and helpful customer service is a core priority for us, and it is always rewarding to know that this is being reflected in your experience.
Your kind words about enjoying the platform mean a great deal to the entire LemFi team. Feedback like yours motivates us to continue improving our service and ensuring that we deliver a seamless experience for all our users.
We also sincerely appreciate your suggestion regarding the inclusion of South Africa as a partner country. We understand how important expanded coverage and accessibility are for our users, especially when it comes to making international transfers more convenient and inclusive. Please be assured that we actively consider user feedback when evaluating new corridor expansions.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Reply from LemFi
Hi Idahosa,
Thank you very much for taking the time to share your feedback and for your kind words. We are delighted to hear that you find our service very fast and reliable. Providing prompt and dependable support is one of our top priorities, and it is always rewarding to know that our efforts are making a positive difference to your experience.
We also truly appreciate your recognition of our commitment to resolving issues as quickly as possible. Our team works hard to ensure that every concern is handled efficiently, while still maintaining a high standard of quality and care in every interaction.
Your feedback is extremely valuable to us, as it helps us continue improving and delivering the level of service our customers expect and deserve. Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
They call me and ask for five star…
They call me and ask for five star review after i give 5 star few days later i send money to my family then they review my account and closed my account without any reason third class app always face delay while sending money i don’t recommend to anyone
21 May 2026
Unprompted review
Reply from LemFi
Hi Ali,
Thank you for sharing your feedback with us.
We are sorry to hear about your experience and understand your frustration regarding the account review and the delays you encountered while using our service.
Please be advised that a feedback response has been sent to your registered email address for your reference. We recommend checking your inbox for the detailed response.
Thank you for your understanding.
Regards,
Jaimelyn
Reply from LemFi
Hi Emeka,
Thank you very much for taking the time to share your feedback with us. We truly appreciate your positive comments and are glad to hear that you find the app useful, especially for helping you exchange money into your local currency.
It is always encouraging for our team to know that the app is providing value and supporting your needs effectively. Your experience matters to us, and feedback like yours motivates us to continue improving our services and enhancing the overall user experience.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
When sending money with LemFi
When sending money with LemFi, it is fast for the recipient to get it. I like the instant confirmation that the transaction was successful but the rates may not always be the best in the market.
14 May 2026
Reply from LemFi
Hi Henry,
Thank you for taking the time to share your feedback and for choosing LemFi for your international transfers.
We are very pleased to hear that you find the transfer process fast and that you appreciate the instant confirmation once a transaction has been successfully completed. Providing a smooth, efficient, and transparent experience is a core priority for us, and it is always encouraging to know when we are meeting that expectation.
We also appreciate your honest comment regarding exchange rates. We understand that competitiveness in pricing is an important factor when choosing a money transfer service. At LemFi, we continuously monitor market conditions and work hard to offer rates that are both fair and transparent, while still ensuring the speed, reliability, and security of our service.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Lemfi what using please patronise them 🙏
Since have been using lemfi have never experience any issue with them very fast and convenient to use .
26 May 2026
Reply from LemFi
Hi Akintunde,
Thank you very much for taking the time to share your feedback and for your kind words about LemFi. We truly appreciate your support and trust in our service.
We are delighted to hear that you have consistently had a smooth and positive experience using LemFi, and that you find our platform fast and convenient. Providing a reliable, efficient, and seamless money transfer experience for our customers is at the heart of what we do, and feedback like yours reassures us that we are on the right track.
Your recommendation means a great deal to us, and we are grateful for your continued patronage. We remain committed to maintaining high standards of service and continuously improving our platform to better serve your needs.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Very good service
Very good service
Very good experience using Lemfi. Never disappointed
26 May 2026
Unprompted review
Reply from LemFi
Hi Chioma,
Thank you very much for taking the time to share your positive experience with LemFi. We truly appreciate your thoughtful feedback and are delighted to hear that you have consistently enjoyed very good service while using our platform.
At LemFi, we are committed to providing a reliable, seamless, and customer-focused experience, so it is incredibly rewarding to know that we have continued to meet your expectations. Your trust and satisfaction mean a great deal to us, and feedback like yours motivates our team to keep improving and delivering the high standard of service our customers deserve.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Apart from a few glitches which were…
Apart from a few glitches which were sometimes caused as a result of network issues rather than Lemfi services, I have always had seamless experience. The reward system is also good and encourages me to pile up points . The site is often upgraded for ease of use and for security purposes.i am satisfied with the services Lemfi offers .
26 May 2026
Reply from LemFi
Hi Paul,
Thank you very much for taking the time to share such detailed and thoughtful feedback about your experience with Lemfi. We truly appreciate your continued trust and support.
We are delighted to hear that, overall, your experience with our services has been seamless and satisfactory. Providing our customers with reliable, secure, and user-friendly financial solutions remains one of our top priorities, so it is incredibly rewarding to know that our efforts are positively impacting your experience.
We also appreciate your understanding regarding the occasional glitches you encountered, particularly those related to network connectivity issues. While some external factors may occasionally affect service performance, we continuously monitor and improve our systems to minimize disruptions and ensure a smoother experience for all our users.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Reply from LemFi
Hi Babalola,
Thank you for providing your feedback regarding LemFi’s service and our support representative, Pj.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Advertised 5% savings account unavailable after account opening
I opened a LEMFi account specifically because of the advertised 5% easy access savings account.
I completed the identity and verification checks and successfully opened the LEMFi account. However, the savings account that was the sole reason for opening it never appeared in the app.
I contacted customer support several times over a period of weeks and received little meaningful assistance. Eventually I was told that the savings account was not available. Despite this, it continued to be promoted on LEMFi’s website and appeared in savings comparison tables.
After getting nowhere by email, I unexpectedly received a phone call asking for feedback. I explained the issue and gave LEMFi the opportunity to resolve it. Instead, I was told that before anyone could discuss the matter further I would need to complete an external questionnaire. Whether genuine or not, this struck me as an unusual way to handle a customer complaint relating to a savings product.
No one was able to tell me when the account would become available, why it was being advertised if unavailable, or what practical steps would be taken to resolve my complaint.
My experience was of poor communication, ineffective customer service and a savings product that was promoted but unavailable. Based on that experience, I would not recommend opening an account solely for the advertised savings offer.
26 May 2026
Unprompted review
Reply from LemFi
Hi John,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the experience you have had and understand your concerns regarding the savings account feature and the communication you received throughout the process. We appreciate you bringing this matter to our attention.
Following our phone conversation, please be advised that your concern has been escalated to our team for further review. Any updates will be communicated to you via your registered email address on file.
If you require any assistance, please do not hesitate to contact our support team at support@lemfi.com.
We appreciate your patience and understanding.
~Regards, Cura
I'm very satisfied with the person that…
I'm very satisfied with the person that i spoke with thanks
26 May 2026
Reply from LemFi
Hi Mary,
Thank you very much for taking the time to share your feedback with us.
We are truly delighted to hear that you were very satisfied with the support you received. Providing excellent customer service and ensuring that our customers feel heard, supported, and valued are very important to us at LemFi.
Your kind words mean a great deal to our team, and we will be sure to share your appreciation with the representative who assisted you. Feedback like yours motivates us to continue delivering the best possible experience to all our customers.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Thank you once again for choosing LemFi and for your continued trust in our service.
Best regards,
Jaimelyn
The swift transaction and conversion.
The swift transaction and conversion.
It will be really nice if a debit card (a mastercard) can be introduced . A card that customers can use to withdraw chosen currency.
26 May 2026
Reply from LemFi
Hi Mary,
Thank you very much for taking the time to share your feedback and suggestion with us.
We truly appreciate your idea regarding the introduction of a debit card, such as a Mastercard, that customers can use to withdraw and spend their chosen currency. Suggestions like yours are extremely valuable to us, as they help us better understand the features and services our customers would like to see on the LemFi platform.
At LemFi, we are continuously working to improve our products and expand our services to provide a more convenient and seamless financial experience for our users. Your feedback has been noted and will be shared with the relevant team for consideration as we continue to develop and enhance our offerings.
We are also delighted to know that you are engaged with our platform and willing to share thoughtful recommendations that can help improve the customer experience for everyone.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Thank you once again for choosing LemFi and for your valuable feedback.
Excellent, easy to use app
LenFi app is extremely useful and easy to use. I appreciate the fact that they continue to improve on the features to make transfers easier.
Their customer service team is also efficient. I spoke with Cench today who was helpful.
26 May 2026
Unprompted review
Reply from LemFi
Hello Treasure,
Thank you for providing your feedback regarding LemFi’s service and our support representative, Cench.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Ryan
Quick delivery of funds
Quick delivery of funds. It's been nice experience. Thanks PJ for the call.
25 May 2026
Reply from LemFi
Hello Didoz,
Thank you for providing your feedback regarding LemFi’s service and our support representative, Pj.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Regards,
Ryan
The transfer time is short
The transfer time is short, the app is easy to use and the customer service is top.
Is the exchange rate is increased that will be great.
26 May 2026
Reply from LemFi
Hi Blessing,
Thank you for your kind feedback.
We’re glad to hear that you’re happy with the speed of our service and the overall transaction experience. Providing fast and reliable transfers is very important to us, and it’s great to know we’re meeting your expectations.
We truly appreciate your 5-star rating and support. If you ever need any assistance, we’re always here to help.
Reply from LemFi
Hi Joy,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you appreciate the clear communication provided by LemFi. Ensuring that our customers stay informed and supported throughout their experience with us is very important to our team.
Your kind words encourage us to continue improving and delivering the best possible service to all our users. We truly appreciate your trust and support.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
Thank you once again for choosing LemFi.
Best regards,
Roselle
Rate is too low compare to some other finance company's.
Delivery Good, timing, but pls exchange rate should be looked into.
26 May 2026
Reply from LemFi
Hi Doris,
Thank you for taking the time to share your feedback. We are pleased to know that you are satisfied with the delivery speed and timing of our service.
We also appreciate your comment regarding the exchange rate. At LemFi, we continuously review our pricing and exchange rate structure to ensure we remain competitive and provide the best possible value to our customers. Your feedback has been noted and will be shared with the relevant team for further consideration.
If you require any further assistance, please feel free to contact us at support@lemfi.com.
Regards,
Happy
Refund the transaction made to RASHIDAT…
Refund the transaction made to RASHIDAT AJIBADE foundation please
26 May 2026
Reply from LemFi
Hi Olalekan,
Thank you for taking the time to share your concern.
We understand your request regarding the transaction and appreciate you bringing this to our attention.
We have already attempted to reach you by phone and also sent a detailed email to your registered email address. Kindly check your inbox and respond to the email with the required information so our team can further assist you accordingly.
We are here to help and will continue supporting you through the process.
Best regards,
Mario
Transactions are always fast with no…
Transactions are always fast with no issues, PJ was lovely with support aswell
25 May 2026
Reply from LemFi
Hi Kitilopemi,
Thank you for your wonderful feedback and for choosing LemFi. We are delighted to hear that your transactions have been consistently fast and seamless.
We are also pleased to know that PJ provided you with excellent support. Your kind words will certainly be shared with the team as encouragement to continue delivering exceptional service.
Should you ever need further assistance, please feel free to contact us at support@lemfi.com.
Kind regards,
Happy
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