Lelabeldeparis Reviews 

156
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, most reviewers were let down by their experience overall. Customers frequently report that the products received are of poor quality, often described as cheap, flimsy, or plastic, and significantly differ from the images and descriptions advertised on the website. Many people found that the items did not match the design, material, or color shown online, leading to disappointment with their purchases. The return and refund process is a major source of frustration, with many reviewers finding it incredibly difficult and costly. People are often required to pay significant international shipping fees back to China, which frequently exceeds the item's value, or are offered only a small partial refund. This is compounded by the perception that the company's branding appears European while products originate from China, and that there are discrepancies in the information about their return policy on their website.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that items received are... See more

Quality

People report negative experiences with quality, stating that the clothing received often looks nothing like... See more

Return policy

Customers had negative experiences with the return policy, often finding it impossible or financially... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that items never... See more

Website

Reviewers highlight negative aspects of the website, noting that product photos and descriptions often... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely appalling. Worst example of scam trading ive experienced. NOT based in France (China). Long wait times (over 2 weeks). Very poor, dismissive customer services with hilariously fake french n... See more

Rated 1 out of 5 stars

Adding my review to the list of dissatisfied customers. The article was received after 2 weeks - now I understand why! Shipped from China…! China not mentioned anywhere in the T&Cs. I was promised a... See more

Rated 1 out of 5 stars

Sent wrong order - only trousers no top to the set Quality of trousers were poor Requested a refund was refused and told only when I sent back to China which would have cost more than the orde... See more

Rated 1 out of 5 stars

My wife inquired about the return policy beforehandThere were no issues. The dress that arrived was not only of terrible quality, but it didn't match the photo at all in terms of design, material, or... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

156 reviews

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No history of asking for reviews

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1.2

All reviews

(156)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible sizing

Terrible sizing, unable to arrange return. They change for shipping back to China.
Very very slow customer service and deceptive marketing

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scam! Avoid at all costs!
The item arrived after 2 weeks from China. Very poor quality — no label, no tag. I kindly emailed asking for a full refund and attached photos showing that the item did not match the photos on the website.
They first sent me an email in English asking me to explain what was wrong, then kept sending emails in French saying they were sorry the size was wrong and that they would be happy to exchange it… but there was nothing wrong with the size, the issue was that they sent a product I didn’t order.
They offered a 10% refund without needing me to return the shirt, which would only be about £7 back — no thank you.
I hope karma catches up with these people soon.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam website that sells terrible copies…

Scam website that sells terrible copies of the dresses you think you have bought. The item came from China not France. Terrible quality and fit and nothing like the dress we ordered! Naturally I asked for a refund and how to return - I’m on the sixth email with them back and forth as they are using avoidance tactics. They offered a 10% refund (£4) then upped to 20%, sent an email in French, then explained I’d have to cover all taxes and customs to send back to them. Still yet to explain how and where to send it back to. So frustrating.

I should have checked on here before buying so PLEASE DO NOT ORDER ANYTHING FROM THIS SITE!!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would! Complete SCAM! Clothes are made in China and look nothing like the advertised images. They look like they cost $2 to make. You cant even wear them if you wanted too as the quality is so bad! They take your money knowing they are making cheap replicas that are far to hard to ship back to China and offer you a 15% refund to keep the item as they know there is no way its being successfully returned for the full refund offered. Website says Netherlands but its not, its cheap Chinese CRAP! TOTAL SCAM! AVOID!

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs! It’s a Chinese brand and not French. The quality of products is awful and plastic crap. Looks nothing like photos.

If you want to return which you will you basically can’t unless you pay for tracked postage back to China which is so expensive.

Their refund policy online says easy hassle free returns and they seem to allude to being a European company but it’s all lies!

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheap Flimsy Shoddy

If i could go lower there would be zero stars! Do not buy from this so called company! Firstly your items will come from China and take 3 weeks to come. Refund policy impossible if you ordering from the Uk! The clothing is badly made, poor workmanship, flimsy and cheap.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

This isn’t even a legit company

This isn’t even a legit company. You will receive your item but it will take around a month. Then when you ask how to return, they’ll suddenly start emailing back in French like it’s a little game. They offer you to keep the item and have a 15% refund because they know the return process is far too ridiculous and the address they give you is for some drop ship unit in China so it will 100000% get lost as so many business with fake names trade from there. Just honestly stay well clear. They aren’t legit and it’s not worth losing your money.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give -100 I would

If I could give -100 I would. The items are very cheap and nasty, the fit is terrible and it took over 3 weeks to arrive.
It comes from China and they do not give refunds easily and u try ou have to pay for the items to be returned to China making it around £15, I really don’t know if it’s worth sending the item back. It seems I’ve made a very expensive mistake purchasing from this company.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam! Ordered a dress for my birthday, paid £45 took 2weeks before I even got a e mail confirming the order, it then took another 3weeks to arrive missing the birthday completely. When it finally arrived it looked nothing like the picture at all and was made awfully the stitching was incomplete and messy the straps where thick and made of cheap elastic when on the website where described as thin comfortable straps. The dress online is shown with lining underneath and the dress that came was pure awful quality see through lace. Customer service was appalling and still haven’t heard anything about a refund or return 1week after sending the e mail when they describe it as “quick and easy returns”. Don’t bother ordering form this website they’re a scam.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam! They pretend the site is European but you will end up with a very poor version of it. They will then ask you to pay for the return to China. I advise everyone who has been scammed by them to speak with their bank and ask for the money back scheme on scams. Hopefully this business will actually loose some of the money it is stealing. They also have the same websites under different names. Will be ordering from big companies i know from now on.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Probably one of the worse companies…

Probably one of the worse companies I've ever dealt with ,if your considering ordering don't bother they make it almost impossible to arrange a return you have to arrange shipping and customs to China.. avoid at all cost

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything from these people

Don’t buy anything from this website. Total scam. Ordered a top. Took weeks to come. Nothing like the picture. They have no intentions of ever returning money. Offered to refund 10% or I would have to pay to return it to China.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER anything from this…

DO NOT ORDER anything from this website.it is a cheap clothes website from China and it’s very hard to get refund from it.Keep coming back asking for photos of product to return it.Clearly stated that it’s because of material and quality and that they are a front for selling from china.SCAM

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Total scam business based in China.

I ordered a white tailored blazer which took weeks to arrive. Once it did, I was shocked to see the extremely poor quality of the product. It was unlined and as thin as basic shirt fabric.
When I requested a refund, I was told I would need to pay for the shipping myself back to China, which would probably cost more than the value of the item! Total scam! Avoid giving them any business!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Fraudalent company

Fraudalent company, scam - do not touch. It says there is a no quibble return and it will not work. They also set up a monthly payment which was not authorised. If you have ordered from them call your bank and request a charge back immediately. IF your goods arrive they will be cheap and awful.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

From China !!! Not Netherlands!!

Why is this company still trading? They should be shut down!
The company is NOT the Netherlands its China .
Cheap looking copy dresses !!
You have no chance of returning anything unless you are prepared to pay for it.
Took 3 weeks to arrive, nothing like picture, offer you 10% off !! Then 15% !! How do I even know they will receive it? !!!!!!!
Calling pay pal to see if they can help.

12 April 2026
Unprompted review

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