The delivery took one month. When I sent a query, they did not respond. Now I am trying to get a refund and again they don't respond. Very disappointing experience. I would not recommend.
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Not worth it.
First off they sent me the wrong size. After I requested a return they sent me the right size without me having to send the wrong size back, which is why they get 2 stars instead of just 1.
The bra is soft, yes, but for larger breasts definitely not an option I would recommend. The straps are narrow and dig into the shoulders like any other mediocre bra so in the end, not comfortable at all. The ads showing these bras being used by women with larger breasts are definitely a misrepresentation.
Scam! No order and no refund.
Order not received, company is not responding. I tried getting in touch via email and through the online form numerous times. It's a fraudulent company, I reported it to my bank for a chargeback.
Update: Allegedly, the company asked for my order number, which I provided and I STILL HAVEN'T HEARD BACK!!!
Size always wrong NO REFUNDS
Size always wrong. Ordered twice and on both occasions was sent XS. That would fit a child and they aren't appropriate for a child so they went in the bin. No refund given no response.
The bras were terrible, impossible to contact their customer service for return
The bras were terrible. I emailed them asking for my money back, they offered a replacement ("We would like to inform you that we have recently identified an issue with a small production batch that did not meet our quality standards."). I agreed to the replacement since I figured out they will not return the money. Since then they are ignoring me - no response to emails, phone number doesn't work, I am blocked to contact them via FB messenger, I cannot use their website contact form (my phone is in a wrong format no matter what I do). Please stay away from them, I am very upset.
Do not purchase from this company!
Do not purchase from this company!! I ordered a leishape Jelly-Sculpt™ Comfort Invisible Bra (L). The delivered product was not what I was expecting. The cup was too small and the band was too big, the straps too thin and no support at all!! Do not fall for their false advertising. And be warned, I am still waiting for instructions re returning this product. I have emailed them 4 times asking for the address to post the return and they have failed to give it to me. I think I will just have to write this purchase off as a total waste of money. I feel like a victim of fraud to be honest!
Scammers and Liars
First thing first everyone, don't ever buy anything from them. They are scammers and liars. They sent me broken products. I've sent them my complaints. They told me to send them pictures of the products, I did plus all explanation and for 2 weeks they didn't answer. They ignored even I have followed up with them continuously. They are the worst company. I'm very disappointed. I will still chase them for the refund. Don't buy anything from them. I have given you my warning!
AWFUL-Don't waste your money!
The bras are AWFUL! They come from China, which isn't made clear. It took over 3 weeks for my order to arrive. The bras are cheaply made, with no real support & and rise up exposing your boobs if you lift your arms up!
I've requested a full refund but heard nothing from them.
DO NOT WASTE YOUR MONEY!!!!
Products are nothing like presented on website
They did not send products looking anything like the ones on their website! When contacted they claimed there had been a production fault, but after my reply with wanting to do a reclamation with reimbursement (the bras are unwearable!) I got no response. Ive sent multiple emails and even reached out to them on their Facebook page - but nothing, and it has been several weeks now! Do not buy anything from this company!
It is totally a scam
It is totally a scam. The company ignores the request to refund the bra even though the bra is definitely not the same as advertised in the ad.
Not recommended at all
Not recommended at all. None of the three pairs of pants I ordered fit, and they smell strongly of chemicals. I followed the instructions on the return form. My emails are simply being ignored. I’ve already sent five emails and haven’t received a response—or only a generic one that doesn’t address my concern.
This totally looks like a scam to me, and it seems like they’re just not responding until the return period has expired… Unfortunately, you can’t send the items back without getting a response from them, because otherwise you don’t have an address.
Unfortunately, I don't see any way I can return the item and get a refund. I think it's totally disrespectful—and honestly, just plain embarrassing—for a company to do something like this.
Jelly sculp bras - still chasing my refund
I ordered 3 bras and they arrived within the stated delivery time. However, despite ordering two different sizes after measuring according to their guide, neither size fitted at all. The quality looked nothing like the pictures, flimsy material, not sure where the jelly sculpt is, and there’s no lift or hold at all. I contacted them to request the return and refund details. They said I may have received the wrong style and offered to replace them. When I said I didn’t want a replacement but to return and refund, I never heard from them again. I’ve emailed 3 times and had no reply. Still chasing 4 weeks later.
Be very careful that your sizing is…
Be very careful that your sizing is correct as their customer service is a bit non existent!!
Avoid! Ignored 12-minute cancellation and zero support despite the package being returned
I placed an order but quickly had second thoughts about the sizing and the overall quality of the website. I sent a formal cancellation request just 12 minutes after ordering. My request was completely ignored, and they shipped the item anyway.
Since then, I’ve watched their rating plummet from 3 to 2.6 stars in just two weeks, which only confirmed my initial suspicions.
Because they ignored my cancellation and stopped responding to my emails, I officially refused the delivery. The tracking confirms the package is already back at the sender's location. As requested by their support, I provided photos of the unopened and original package as proof. Since sending those photos, I have been completely ghosted.
I have filed a formal complaint with the Netherlands Authority for Consumers and Markets (ACM ConsuWijzer). I am now relying on Klarna to step in and ensure I get my money back (invoice cancellation).
Save yourself the trouble—this merchant does not respect consumer rights or their own customers.
Customer service ignored my emails when I told them my tights didn't fit.
I went by their size chart. Ordered my size. Size is usually wear in pants and they did not fit. I emailed asking for a refund. They said they would exchange for the correct size. I already had the biggest size. After that, they stopped replying to my emails. DO NOT ORDER FROM HERE.
DO NOT BUY ITEMS FROM LEISHAPE!
DO NOT BUY ITEMS FROM LEISHAPE!
The advertising it totally misleading, and the products they send are not actually the products they advertise. I ordered "jelly bras" from their website and what I received was nothing like the advertised product, it was a poor-quality bra with no jelly technology like described, and the bra is probably worth 5€ in total and not 30€ they sell it for.
I reached out to them immediately for a return of the items and a refund, and they offered EVERYTHING BUT a refund. They were sending me emails saying "we propose that you get to keep the product, and we refund you for 50% of your order amount". Upon stating that I have no use for their product since it's horrible and does not fit me and that I expect a full refund like their policy on their website states, they no longer responded to me at all. I have been writing them emails almost daily since then and I have gotten no response whatsoever.
It's been 16 days since I first requested a return and a refund and nothing has progressed since then. I think they are waiting for 30 days to pass so then they can say "oh it's past the 30-day money guarantee, you are too late and now we will not refund you anymore".
All in all, it was a HORRIBLE experience, horrible treating of the customers, very ignorant and just simply disgraceful.
I encourage you NOT TO ORDER from Leishape because they will deceive you!!!!
Minus stars if possible!!
Would give minus stars if it was possible. Ordered 3 jeans 3 bras and 1 pair of tights. The 3 jeans were poor quality and different sizing even though the same size was ordered for all 3. Also received incorrect colour for one of them. All 3 bras had damaged pads when received. Tights were ok quality but colouring was more black than vanilla. Will never buy from these again.

Reply from Leishape
The delivery took more than one month
The delivery took one month. When I sent a query, they did not respond. Now I am trying to get a refund and again they don't respond. Very disappointing experience. I would not recommend.
Leggings not as advertised
I ordered the vanilla and it was very dark; almost black. No amount of pulling or stretching made it look close to skin color as advertised. Very disappointing.

Reply from Leishape
Reselling TEMU items
Reselling TEMU items. Parts of the bra are simply glued together. Wasted 40 euro for my own stupidity and will most likely never get back the money.
This is terrible
This is terrible! Please never order from there—the ads on Instagram aren't real!! I received the bras and they don't fit at all; the material isn't what they claim either. I'll never order from there again. I just wasted €124. I bought three bras in 3XL (I wear a D cup), but they don't fit—they don't have jelly cups, nothing!!!!

Reply from Leishape
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