Now, due to my bad experience with the bonuses and my large loss, I have asked to close my account. They are deliberately taking a long time to respond to this. I had received a proposal fo... See more
Company replied
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See what reviewers are saying
I've opened an account 10-15 days ago, got welcome bonus. I've made some money and unlocked bonus, made a withdrawal request. In their terms it says that it can take up to 72 hours. I've just did live... See more
Company replied
This is an absolutely fantastic platform! On the technical side, the site works flawlessly on mobile devices; I haven't experienced a single bug during my live gaming sessions. Withdrawals are process... See more
Company replied
Scam behavior, withdrawal delayed and trust broken I requested a withdrawal on 31st July. Today is 6th August and still nothing. My account is verified, no bonus involved, no documents pending.... See more
Company replied
You should know
3.0
Average
470 reviews
Replied to 87% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Account closing
Now, due to my bad experience with the bonuses and my large loss, I have asked to close my account.
They are deliberately taking a long time to respond to this.
I had received a proposal for a bonus of 30 euros.
Unbelievable, I have lost about 40,000 euros. Who could you satisfy with this!
25 March 2026
Unprompted review
Reply from Legiano
Dear Peter,
We are truly sorry to hear about your experience and the frustration you are feeling.
We apologize for any delay you've experienced in our response time. To ensure your request is prioritized and handled immediately, we kindly suggest connecting with our live chat support. Our team is available there to assist you in real-time and provide the support you need right away.
Best regards,
The Legiano Team
Costumer service is very good thanks tu…
Costumer service is very good thanks tu gush for helping me today
13 March 2026
Unprompted review
Reply from Legiano
Dear Venesa,
Thank you for your kind words! We’re so glad to hear that you had such a positive interaction with our customer service. It is always rewarding to know our team is making a difference. We truly appreciate your support and are happy to know you’re enjoying your experience with us.
Happy gaming!
Best regards,
The Legiano Team
Late payouts
Site looks good and gambling was fun with a lot of games. Support is fast and always answer. BUT when you win something and you want to payout then is problem. Maximun payout is 500€ and after that i waited for 2 transactions over 2 weeks
17 January 2026
Unprompted review
Reply from Legiano
Dear Vale,
Thank you for sharing your feedback with us! We are glad to hear that you enjoyed our wide selection of games and found the site's design and our support team's responsiveness to be to your liking. It is great to know you had a fun time gaming with us.
Regarding your experience with the withdrawal process, we are sorry to hear about the delay you’ve encountered. We aim to provide a smooth experience for all our players, and we would like to look into this further for you. Please reach out to our dedicated support team at support@legiano.com so we can assist you directly with your account.
Happy gaming!
Best regards,
The Legiano Team
This is an absolutely fantastic platform!
This is an absolutely fantastic platform! On the technical side, the site works flawlessly on mobile devices; I haven't experienced a single bug during my live gaming sessions. Withdrawals are processed quickly and correctly every single time. I couldn't be happier with my experience here!
4 February 2026
Unprompted review
Reply from Legiano
Dear Hadrien,
Thank you for your kind words! We are thrilled to hear that you find our platform absolutely fantastic. It is wonderful to know that you've had such a flawless technical experience on your mobile devices and that your live gaming sessions have been so smooth and consistent.
We truly appreciate your support and are happy to know you’re enjoying your experience with us to the fullest.
Happy gaming!
Best regards,
The Legiano Team
Truly revolting casino
Dam I had
To put a star up to open the rating, but that's more stars than they're worth... By far the worst casino I ever got fleeced by, 53,000 I won, what a waste of luck. Started off 1500 pr day I could withdraw, with on 3 allowed to be clearing anytime, end of 1st wk, was reduced to 1000 because I wasn't depositing, wtf... And to top it off, 2-3 weeks about after putting in the request, they deny you 2 withdrawals then if your lucky you may get a k show up in your bank... Never ever again will I support this casino... They should be burned. NO ETHICS/MORALS WHATSOEVER.. EAT SHIT LEGIANO🖕
24 December 2025
Unprompted review
Reply from Legiano
Dear Craig,
Thank you for sharing your feedback with us. We are genuinely sorry to hear that your recent experience did not meet your expectations and that you feel this way. We aim to provide a positive environment for all our players, and we take all player concerns seriously.
As we cannot discuss specific account details or internal processes here, we would appreciate the opportunity to look into your situation more closely. Please reach out to our dedicated support team at support@legiano.com so we can address your concerns directly.
Best regards,
The Legiano Team
I bet here mainly on football and tennis
I bet here mainly on football and tennis. The odds are often noticeably better compared to other providers, especially for the live betting markets. The menu navigation is functional and allows you to find events quickly. I had one minor delay with a bet settlement, but support corrected it immediately upon request. Withdrawals to my credit card are consistent and reliable.
8 January 2026
Unprompted review
Reply from Legiano
Dear Giselher,
Thank you for your kind words! We are thrilled to hear that you are enjoying our football and tennis markets, and it’s great to know that you find our live odds competitive and our navigation easy to use. We are also pleased that our team could assist you promptly when you needed a hand. We truly appreciate your support and are happy to know you’re enjoying your experience with us.
Happy gaming!
Best regards,
The Legiano Team
Reply from Legiano
Dear customer,
Thank you for your kind words! We are thrilled to hear that you’ve had such a great experience with us. We truly appreciate your support and are happy to know you’re enjoying your time on our platform.
Happy gaming!
Best regards,
The Legiano Team
Great platform
I've opened an account 10-15 days ago, got welcome bonus. I've made some money and unlocked bonus, made a withdrawal request. In their terms it says that it can take up to 72 hours. I've just did live chat after 48 hours with their customer service to check it out since I haven't got any mail that it is in some kind of processing, but could cancel it in any moment and get back my money on the account. Anyway, the customer support assured me that the withdrawal is in the process and I've got my withdraw money 1 hour after the chat(don't know if those two are in correlation). Also they are giving some kind of promos every day etc, I really like it.
11 February 2026
Unprompted review
Reply from Legiano
Dear Danilo,
Thank you for your kind words! We are thrilled to hear that you are enjoying the platform and that our customer service team was able to assist you promptly during your chat. It’s great to know that you’re having a fun time with our daily variety and that your experience has been so positive since joining us. We truly appreciate your support and are happy to know you’re enjoying your experience with us.
Happy gaming!
Best regards,
The Legiano Team
Good game selection
Good game selection and the site runs smoothly on my phone. Payout took about two days, which is okay, though I’ve seen faster. Support is helpful if you have a question. Overall, a pretty solid experience so far.
29 December 2025
Unprompted review
Reply from Legiano
Dear François,
Thank you for your feedback! We are glad to hear you are enjoying our game selection and that the mobile site is working smoothly for you. We appreciate your comments on the processing times and are happy our support team was helpful.
Best regards,
The Legiano Team
Casino doesnt pay out and it has been…
Casino doesnt pay out and it has been three days already. The support is totally useless as they give you copy and paste answers. They tell you how unable they are to process the request.
After I waited the three days they came with the following reply:
I completely understand your position, and I apologize for the inconvenience we have caused you with the delay in your withdrawal. I assure you that the financial department will complete your application as soon as possible, and we will also send you an update.
I would like to assure you that this is nothing to worry about and that your withdrawal is safe.
First they answered that it would take three business days.
Don´t register in this casino and do not play there.
2 January 2026
Unprompted review
Reply from Legiano
Dear Lisa,
We apologize for the delay with your withdrawal and understand your frustration. Please contact support@legiano.com with your account details and withdrawal reference so we can prioritize and resolve the issue.
Best regards,
Legiano Team
Overall
Overall, the platform leaves a good impression. Withdrawals arrive without unnecessary complications, though identity checks can slow things down occasionally. It’s not perfect, but it feels dependable enough for regular play.
30 December 2025
Reply from Legiano
Dear James,
Thank you for your feedback! We are glad to hear that the platform has left a good impression.
It’s great to know that your withdrawals are arriving without complications. We truly appreciate your support and are happy to have you with us!
Happy gaming!
Best regards, The Legiano Team
I was confused about a pending…
I was confused about a pending transaction, but Ryan from support cleared everything up. He explained the timeline clearly and reassured me throughout the process. His calm and patient manner helped ease my concerns.
29 December 2025
Unprompted review
Reply from Legiano
Dear Customer,
Thank you for your kind words! We are delighted to hear that our team could help ease your concerns and provide the clarity you needed. We truly appreciate your support and are happy to know you’re enjoying your experience with us.
Happy gaming!
Best regards,
The Legiano Team
Top support
Support is available whenever I checked, which gives some peace of mind. Responses aren’t always immediate, but I never felt ignored. For routine questions, it does the job.
18 December 2025
Unprompted review
Reply from Legiano
Dear Lottie,
Thank you for your kind words! We are glad to hear that our support team has been there for you when needed and provided you with peace of mind. We truly appreciate your support and are happy to know you’re enjoying your experience with us.
Happy gaming!
Best regards,
The Legiano Team
The bonus system is fine
The bonus system is fine, especially at the beginning. After playing for a while, I noticed fewer offers aimed at regular users. It’s not a deal breaker, but more variety there would be welcome.
3 December 2025
Unprompted review
Reply from Legiano
Dear Lilian,
Thank you for your kind words! We truly appreciate your feedback regarding variety for our regular players, as it helps us understand what you value most. We appreciate your support and are happy to know you’re enjoying your experience with us overall.
Happy gaming!
Best regards,
The Legiano Team
I am posting this to also warn other…
I am posting this to also warn other players. SCAM
8 November 2025
Unprompted review
Reply from Legiano
Dear Client,
Thank you for reaching out and sharing your feedback. We are sincerely sorry to hear that you feel this way. We truly value your presence in our community and regret any experience that led to this impression.
We would like to look into your concerns more closely to ensure everything is handled correctly. Please feel free to contact our support team at support@legiano.com so we can provide you with further assistance.
Best regards, The Legiano Team
Thank you, Maria! Great support.
Maria was amazing. I had accidentally uploaded a blurry photo of my ID, and she let me know instantly. She told me exactly how to get a better shot and waited while I uploaded it again. Verification approved immediately. She was so sweet and helpful!
1 December 2025
Unprompted review
Reply from Legiano
Hi Heidi,
thank you so much for sharing this!
We’re thrilled to hear that Maria could assist you so smoothly and make the verification process easy and pleasant. It’s wonderful to know her support made a real difference and left you feeling well taken care of.
We’ll be sure to pass your kind words to Maria — they’ll mean a lot! Thanks again for taking the time to share your experience.
The Legiano Team
Absolute scammers...
Absolute scammers.... Bonus rounds and bonuses in general are just to lure you in. Once you deposited, it eats up your real money and only starts giving you a little once the bonus money is beeing used (that has to be wagered 35x or even 45x). You stand no chance here!!!! Other casinos are way more balanced...only spinbara and Legiano are the worst!!! Payouts take almost 1 week!!!
28 November 2025
Unprompted review
Great assistance from Daniel. Kudos!
Daniel was incredibly efficient. I asked him about the minimum limits for deposits because I wanted to try a new payment method. Not only did he provide a clear explanation, but he also suggested the fastest options based on my region. I followed his advice and my deposit went through instantly. Excellent service!
28 November 2025
Unprompted review
Reply from Legiano
Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Legiano Team
I needed a hand with my first deposit
I needed a hand with my first deposit, and Noah from support was fantastic. He walked me through the whole process step by step. Everything went perfectly smoothly, and as a nice bonus, I received 50 free spins. It was a really great first experience - very welcoming and hassle-free.
25 November 2025
Unprompted review
Reply from Legiano
Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Legiano Team
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