Legal Templates Reviews 

10,995
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers found the process easy to use and efficient for generating legal documents quickly. Many people appreciated the wide selection of professional and accurate templates, often finding exactly what they needed for various situations. The service was consistently described as helpful, allowing users to complete tasks rapidly and customize documents effectively. However, some customers also noted issues with the website or generated documents, such as confusing parts, layouts not displaying correctly, or incomplete data in the final version. A few other people mentioned dissatisfaction with the subscription model, feeling it was a poor way to do business to require a subscription for a single template, or that the service was not truly free as advertised.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the site and forms clear, easy to... See more

Website

Consumers find the website experience to be ambiguous, with many praising its ease of use, clear forms, and... See more

Product

People report positive experiences with the product, finding it useful for creating various legal documents... See more

Service

Clients share positive opinions on service, often describing it as fast, easy, and helpful for generating... See more

Subscription

Customers consistently note ambiguous experiences with subscription services, with many appreciating the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Played around with their template for "Rent to Own" documents. Found their process easy to use. The only problem was that the lease provisions provided didn't meet all requirements for leases in Wis... See more

Company replied

Rated 4 out of 5 stars

The results were "adequate," considering there was no net cost to me because of the "free" 7-day period. However, when the doc printed out, I found some confusing parts and also certain info that wa... See more

Company replied

Rated 4 out of 5 stars

I was looking for an Addendum for a living trust and found this site offering free templates with 7 day free trial. Found what I needed and finished/downloaded. It was somewhat easy but didn't like th... See more

Company replied

Rated 4 out of 5 stars

It was easy to use and up to date. However, I think that the company would be more successful if you charged by the document instead of trying to coax people into a subscription. It should be an optio... See more

Company replied


Company details

  1. Legal Services

Written by the company

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(10,995)

2,403 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful

Wonderful. I needed one simple document. I was able to complete everything, including save it to my personal computer, send it to someone for printing and cancel my subscription all in less than 30 minutes! THANK YOU!

16 July 2026
Unprompted review
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that you had such a positive and efficient experience with us! It's wonderful to know that you were able to complete everything you needed in under 30 minutes. Thank you for your kind words!

Rated 5 out of 5 stars

Very useful

16 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback! We're glad to hear you found Legal Templates very useful. We appreciate your support and thank you for choosing Legal Templates!

Rated 5 out of 5 stars

Quality service

They helped me find the right forms I needed to do the task at hand.

3 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad we could assist you in finding the correct forms for your task. Your positive feedback is greatly appreciated.

Rated 1 out of 5 stars

I requested a certain document and the…

I requested a certain document and the website gave me another one. do not recommend this site

16 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback. We're sorry to hear that you received a different document than the one you were expecting.

We'd appreciate the opportunity to look into what happened and help you find the correct document. Please contact us and send an email directly to betty@legaltemplates.net with the name of the document you were looking for, and our team will be happy to assist you.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Easy to use

Easy to use. Good descriptions.

13 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear you found it easy to use and the descriptions helpful! We appreciate your positive feedback.

Rated 1 out of 5 stars

The conversion took and and misspelled…

The conversion took and and misspelled words and added words.

15 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback. We're sorry to hear that the conversion introduced misspelled words and added content you didn't expect. We understand how frustrating that can be, especially when accuracy is important.

Our team will be reaching out to learn more about what happened and to help resolve the issue. We appreciate your feedback, as it helps us continue improving our service.

Rated 3 out of 5 stars

The app was good and easy to use

The app was good and easy to use. But I needed specific information for the inheritance transfer which was require by the Investment firm.

14 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback! We're glad to hear you found the app easy to use. We're sorry it didn't provide the specific inheritance transfer information required by your investment firm. We appreciate your feedback, as it helps us identify opportunities to improve our templates and better meet our users' needs.

Rated 5 out of 5 stars

The form we used was professional and…

The form we used was professional and accurate, and worked perfectly. They made it very simple by asking the necessary questions and the form was just filled out.

14 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that our form was professional and accurate, and that we made the process simple for you by asking the necessary questions. Thank you for your feedback!

Rated 5 out of 5 stars

Trial price was a good value for the…

Trial price was a good value for the document that I needed. I had some difficulty revising a document and deleting a completed document that was no longer needed.

14 July 2026
Legal Templates logo

Reply from Legal Templates

We're glad to hear that our trial price provided good value for the document you needed. We understand that encountering difficulties with revising and deleting documents can be frustrating, and we apologize for any inconvenience this may have caused. Your feedback is valuable as we continuously work to improve our user experience.

Rated 5 out of 5 stars

It was so good that I ran in trouble…

It was so good that I ran in trouble with my legar team. I just wanted to have a sample framework and the template was too good ....so they reminded me that THEY are the ones that make the lagal documents

13 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad our template was helpful, even if it caused a little friendly competition with your legal team! We appreciate you sharing your positive experience.

Rated 5 out of 5 stars

Excelente y muy profesional!

Excelente y muy profesional!
Me encanto porque llevaba muchos terminos legales y es practico y sencillo.

15 July 2026
Legal Templates logo

Reply from Legal Templates

We're so pleased to hear you found our services excellent and professional! It's wonderful that you appreciated the legal terminology and found it practical and straightforward. Thank you for your kind feedback.

Rated 1 out of 5 stars

The template was straight forward until…

The template was straight forward until you got toothed assign a signature part. Chat was horrible.. vague at best.

15 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback. We're sorry to hear that the signature section of the template was confusing and that our chat support did not provide the clear guidance you were looking for.

We appreciate you bringing this to our attention, as your feedback helps us improve both our templates and customer support. If you'd like further assistance with the signature section or have additional details to share, please contact us at betty@legaltemplates.net. We'd be happy to help.

Rated 5 out of 5 stars
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback! We're delighted to hear that you found our service easy to navigate and that you were able to get exactly what you needed. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Fast and easy

This was great!

15 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback! We're delighted to hear you had a great experience. We appreciate your support and thank you for choosing Legal Templates!

Rated 5 out of 5 stars

Very easy process with a lot of…

Very easy process with a lot of outreach.

15 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad you found the process easy and appreciated the outreach. Thank you for your valuable feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look