Legal Templates Reviews 

11,074
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,464 reviews, reviewers had a great experience with this company. Customers found the platform easy to use and navigate, appreciating the straightforward process for creating documents. Many highlighted the service's efficiency and speed. People were impressed with the service and would use it again, praising the wide selection of templates. However, some users experienced difficulties viewing pages or working with completed files. A few others felt documents were overly simplistic or had printing errors, including incomplete data or odd symbols. A recurring concern was the subscription requirement for single documents, with some wishing for a pay-per-document option and noting the service was not entirely free as advertised.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and navigation of the... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its ease of use,... See more

Product

Consumers find the product to be ambiguous, with some reviewers praising its ease of use and professional... See more

Service

Customers had positive experiences with service, often describing it as fast, efficient, and professional.... See more

Subscription

People report ambiguous experiences with subscription, with many appreciating the 7-day free trial and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Got the document I needed done. I had a hard time viewing the entire page on my computer when I was entering the information. It ended up working better on my phone, so that's where I completed the fo... See more

Company replied

Rated 4 out of 5 stars

The results were "adequate," considering there was no net cost to me because of the "free" 7-day period. However, when the doc printed out, I found some confusing parts and also certain info that wa... See more

Company replied

Rated 4 out of 5 stars

It was easy to use and up to date. However, I think that the company would be more successful if you charged by the document instead of trying to coax people into a subscription. It should be an optio... See more

Company replied

Rated 4 out of 5 stars

I liked the amount of templates that were contained in the site. I didn't like that I had to subscribe and submit a debit card to use 1 template for a recommendation letter. I would consider using the... See more

Company replied


Company details

  1. Legal Services

Written by the company

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

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4.2

All reviews

(11,074)

2,420 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to use, organized document, not perfect

Played around with their template for "Rent to Own" documents. Found their process easy to use. The only problem was that the lease provisions provided didn't meet all requirements for leases in Wisconsin. As an attorney I'm aware that leases need to spell out tenant rights when domestic abuse is occurring, and disposal of things tenants might leave behind when vacating. Thus, I wasn't comfortable using the form, but it was well organized otherwise.

19 July 2026
Legal Templates logo

Reply from Legal Templates

We appreciate your feedback regarding our "Rent to Own" document template. We are glad you found the process easy to use and well-organized. We understand your concern about the lease provisions not fully meeting Wisconsin's specific legal requirements, especially concerning tenant rights in domestic abuse situations and property disposal. We are continuously working to update our templates to ensure they are as comprehensive and legally compliant as possible across different jurisdictions. Your insights as an attorney are invaluable in helping us improve.

Rated 5 out of 5 stars

Was able to get the one template I…

Was able to get the one template I needed and get it printed. Was very quick and efficient and would subscribe in the future if more templates are needed.

18 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear you found the template you needed and that the process was quick and efficient! We appreciate your kind words and look forward to assisting you again in the future.

Rated 2 out of 5 stars

You guys weren’t bad but the final…

You guys weren’t bad but the final product wasn’t properly designed for my legal use

17 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for sharing your feedback. We're sorry to hear that while your overall experience was positive, the final document did not meet your specific legal needs. We understand how important it is to have a document that is suitable for its intended purpose.

We appreciate you bringing this to our attention. Our team will reach out to you directly via email to learn more about what you needed and better understand how we can improve our documents and overall experience.

Rated 1 out of 5 stars

Deceptive ad on Google. A CC is required

The service is not completely free as advertised. A credit card is required to print the form with hope you don't cancel.

16 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for sharing your feedback. We're sorry to hear that our pricing and trial process did not meet your expectations.

A credit card is required when signing up for our trial to ensure uninterrupted access to the service if you choose to continue after the trial period. The subscription can be canceled before the trial ends to avoid renewal charges. We also offer a selection of forms that can be downloaded for free without a subscription.

We appreciate your feedback.

Rated 5 out of 5 stars

It was very simple to use & exactly what I wanted.

This was easy for me to download and help a couple of my friends with Durable Power of Attorneys. Easy to fill out and for them to understand, and easy for them to understand also.

16 July 2026
Legal Templates logo

Reply from Legal Templates

We're delighted to hear that our Durable Power of Attorney document was easy for you and your friends to download and understand. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Great experience using this website

Great experience using this website. The document I needed was easy to access and simple to prepare.

18 July 2026
Unprompted review
Legal Templates logo

Reply from Legal Templates

We're so glad you had a great experience using our website! It's wonderful to hear that you found the document you needed easy to access and simple to prepare. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy, helped with motivation

The templates were easy to use and they covered all bases. I will use this website again and sign up for subscription.

18 July 2026
Legal Templates logo

Reply from Legal Templates

We are so happy to hear that our templates were easy to use and comprehensive for your needs! We truly appreciate your positive feedback and look forward to having you as a subscriber.

Rated 5 out of 5 stars

Easy to set up

Easy to set up, Basic will for when I am gone.

18 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that you found our service easy to set up and that it provides the basic will you need. Thank you for your positive feedback!

Rated 5 out of 5 stars

The process was easy and I created my…

The process was easy and I created my forms in under 10 minutes

16 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that you found the process easy and were able to create your forms quickly! Thank you for your positive feedback.

Rated 1 out of 5 stars

It’s not “free” without entering your…

It’s not “free” without entering your credit card information so it’s ready to bill after the 7 day trial is up. I found an actual free travel consent form that I just fill in by hand myself.

15 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for sharing your feedback. We're sorry for any confusion or frustration regarding our free forms and trial subscription.

While our 7-day trial requires payment information to ensure uninterrupted access if you choose to continue with the subscription after the trial period, we also offer a selection of forms that can be downloaded for free without starting a trial or providing credit card information.

We understand that our service may not be the right fit for everyone's needs, and we're glad you were able to find a travel consent form that worked for you. We appreciate your feedback and will continue working to make the differences between our free forms and subscription-based services as clear as possible.

Rated 4 out of 5 stars

The ease of using software

The ease of using software. Program easy to work with, very simple & straightforward.

18 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that you found our software easy to use and straightforward! We appreciate your positive feedback.

Rated 1 out of 5 stars

The information I input was put in a…

The information I input was put in a draft letter that was so disjointed & had such poor syntax it was unable and a waste of my time.

I made some notes and constructed a letter of recommendation in a blank MS Word document.

17 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for taking the time to share your experience. We're sorry to hear that the draft generated from the information you provided was disjointed and did not meet your expectations. We understand how frustrating it must have been to spend time entering your information only to have to create the letter yourself.

This is not the experience we want for our customers, and we appreciate you bringing this to our attention. Our team will reach out to you directly via email to learn more about what happened and see how we can assist.

Rated 5 out of 5 stars

Great system

Great system, easy to use

16 July 2026
Legal Templates logo

Reply from Legal Templates

We appreciate your feedback and are so glad you found our system great and easy to use. Thank you for sharing your experience.

Rated 5 out of 5 stars

Really helpful I recommend this app

Really helpful I recommend this app. Price is worth it..

15 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that you find our app really helpful and that you feel the price is worth it! Your recommendation means a lot to us.

Rated 5 out of 5 stars

It was free as advertised and it did…

It was free as advertised and it did provide me with what I needed with very good guidance.

17 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your wonderful review! We are so pleased to hear that you found our service helpful and that the guidance provided met your needs. We truly appreciate your feedback.

Rated 1 out of 5 stars

Amateur trust document not worth a…

Amateur trust document not worth a dollar. Deceptive subscription sale. Spamy, scamy, BS business.

15 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for sharing your feedback. We're sorry to hear that the trust document and your overall experience with our service did not meet your expectations. We understand how frustrating it can be when a document or subscription does not provide the experience you anticipated.

We take concerns about our documents, pricing, and subscription process seriously and would appreciate the opportunity to better understand what went wrong. Our team will reach out to you directly via email to learn more about your experience and see how we can assist.

Thank you for bringing your concerns to our attention.

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