Been with Legal for a few years and have reached out for diverse legal info on landlord/tenant, contracts, real estate, estate. They even prepared my will. I have had them in 3 different states as whe... See more
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Brian Maynor made a great impression. He called back in a timely manner, he listened and gave me advice on how to proceed with the research on the case. Then he assured that after the documents I send... See more
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We called close to the end of the business day and They provided an immediate platform (call center) to listen to and field my concern and issue. We were called by the attorney the next day (less t... See more
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I appreciate everybody that gave me assistance. They were patient and prompt. Even when my lawyer was on vacation they still found someone else to fill his position in order to speak with me.
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About LegalShield
Written by the company
What is LegalShield?
LegalShield is a legal subscription service that provides access to a network of provider law firms for a low, monthly fee. For over 50 years, LegalShield has made it affordable and easy for members to connect with designated law firms across the United States and parts of Canada made up of seasoned lawyers with an average of 22 years of experience that can consult on things like:
- Will preparation and estate planning
- Consumer and bill issues
- Contract review
Plus, they can write letters or make phone calls on your behalf and they are at your service 24/7 for covered legal emergencies. We offer a variety of personal and business membership options and there are currently 4.5 million people protected by LegalShield.
What exactly is a legal subscription service?
Instead of paying a lawyer by the hour, pay a small monthly or annual fee and get access to a law firm that can advise you on a variety of legal issues—but without a huge bill.
What is covered under the Personal LegalShield Membership?
As a LegalShield Member, you get access to a variety of legal services, in general, including: advice on an unlimited number of personal legal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions, eligibility, limitations and exclusions.
If the basic personal membership doesn’t cover my specific situation, how much will it cost me?
Many day-to-day personal legal issues are covered by the standard membership with no additional fees. If your personal legal issue is not a fully covered benefit, as a LegalShield Member, your Provider Law Firm can consult with you and provide additional referral services necessary to assist you at a discounted rate of the provider lawyer's standard hourly rate.
How can I access my legal team in an emergency?
Access after-hours legal consultation for covered personal legal emergencies such as an arrest or detainment, if you’re seriously injured in an automobile accident, or if you’re served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield mobile app and select Call Emergency Line to make your call.
What is LegalShield's cancellation policy?
LegalShield is a monthly legal subscription service, and our members have the right to cancel at any time. Per our company policy, all cancellation requests must be provided in writing. The easiest way to cancel is by emailing us at support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership.
For annual memberships, you may cancel any time after your first 12 months. If you would like to speak to someone about options to maintain your membership, please call as soon as possible to keep any pre-trial hours or other benefits you may have accumulated at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of our team would be happy to help.
LegalShield Reviews: Do you utilize them?
Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.
Download the LegalShield App
Discover a new way to speak with lawyers. 24/7, hassle-free access to local lawyers with the LegalShield app.
How does LegalShield work?
Written by the company
- 1. Sign-up for LegalShield
- Receive your membership number and connect with your provider law firm.
- 2. Speak to a provider lawyer
- Connect with an experienced law firm in your state speak with a provider lawyer within eight business hours of request for consultation.
- 3. Find the legal advice you need
- Get personalized answers to your legal question.
Find the right plan for you
___
Over 4.5 million people have the access to forgo the traditional method of hiring a lawyer for a smarter, more affordable way to get the legal advice they need. LegalShield offers 3 main types of plans that include features to fit your specific needs.
Contact info
Pre-Paid Way 1, 74820, Ada, United States
- 800-654-7757
- memberservices@legalshieldcorp.com
- legalshield.com
Real Lawyers. Affordable Access.
4.5
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Know Your Client
When reviewing documents it would be helpful for the attorney to understand who the client is by asking some key questions.
2 April 2026
Reply from LegalShield
Thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Professional Service en great at handling…
Legal Shield has been great at handling my situation. Teresa Presley has kept me abreast of everything in a timely, congenial and professional manner.
2 April 2026
Reply from LegalShield
William, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for choosing us!
Do not use LegalShield
I have been a member for 4 years. The only time I have used the service is to create a will, and they did that well. However, I recently asked them to review a contract and got a huge runaround. I ran out of time and had to sign the document without review. They referred me to an out-of-network attorney who was a disaster. The firm might be OK for very simple personal matters, but definitely not worth the monthly charge!
1 March 2026
Unprompted review
Reply from LegalShield
Mark, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks.
Atty Stephen Ryan was very helpful and…
Atty Stephen Ryan was very helpful and professional. I am grateful for his legal guidance.
2 April 2026
Reply from LegalShield
Margaret, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
My initial contact with Legal Shield…
My initial contact with Legal Shield was in about 1984 when I became a member, so that tells you that I knew it was a winner, that is why I am still a member. They are eager to help with any situation while doing so, they are patient, respectful and confident.
2 April 2026
Reply from LegalShield
Delores, thanks for the glowing review. We appreciate your continued trust in our team and are proud to have served you for over 42 years! Thanks for being a valued member.
Excellent
Excellent, you guys responded right away when I filed a complaint something that I need help with. You guys are on point thank you I appreciate it.
2 April 2026
Reply from LegalShield
Keniseli, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
Absolutely worthless when it comes to…
Absolutely worthless when it comes to POA agents and trying to get legal advice or referrals for matters involving the individual you represent. The attorneys can just simply decide not to answer your questions AND not give you referrals to access someone who will. I had to go outside both Legal Sheild memberships to even get referrals. The way this was handled was completely tone deaf and unprofessional. They basically refused to return correspondence. I ve paid for this membership for the last 4 years and even had an associate account. I have canceled all of these because I wouldn't want any of my friends or family to go through the gross level of lack of customer service I experienced the last 10 days. All in the middle of a family crisis and a loved one on life support. These people have no compassion or EQ. The service is worthless.
1 April 2026
Unprompted review
Reply from LegalShield
RC, thank you for bringing your concern to our attention. We would like the opportunity to review this matter further and provide you with the support you need. To do so, we need a bit more info. Please submit our Lawyer Service Concern Form at https://legalshield.typeform.com/to/pSnMnF, and a team member will reach out to you directly. We look forward to assisting you.
Professional and courteous
Professional and courteous. And expert in the field for my legal support.
2 April 2026
Reply from LegalShield
DaBora, thanks for the review. We are thrilled that our team is providing you with excellent service. Thanks for choosing us.
GOOD SERVICE
2 April 2026
Reply from LegalShield
Alvin, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
The attorney I spoke with was …
The attorney I spoke with was fabulous. Would love to hire hik to file a lawsuit!
2 April 2026
Reply from LegalShield
Thanks for sharing your positive experience. We appreciate your kind words. We look forward to continuing to support you whenever legal assistance is needed.
Its awesome
19 March 2026
Reply from LegalShield
Prince, thanks for the kind words. We’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.
Dealing with a non compete treath from a huge law firm meant to crush.
The prompt answer yo my inquiry.
Con if the issue needs to escalate it would be helpfull to have the possibility of the same firm to carry on with whatever next step need be.
2 April 2026
Reply from LegalShield
Jacques, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Reply from LegalShield
Thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
Professional
I appreciate the promptness in responding to my matter and for always looking out for my best interests.
Thank you,
♡
2 April 2026
Reply from LegalShield
Thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Reply from LegalShield
Teri, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
LegalShield handled my matter quickly…
LegalShield handled my matter quickly and professionally, as usual.
2 April 2026
Reply from LegalShield
Michael, thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
Legalshield has a large pool of…
Legalshield has a large pool of attorneys with different specialties. I was assigned one who's highly knowledgeable in exactly what I need.
2 April 2026
Reply from LegalShield
Thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for being a valued member.
Legal Advice When Needed
Sometimes just talking to a lawyer about legal avenues is all that a person needs.
2 April 2026
Reply from LegalShield
Mary, thanks for the kind words. We couldn't agree with you more. Thanks for being a valued member.
Do not waste your money or time with LegalShield
They just tell you yes they can do it, the site says they do document prep, it says they will read up to x number of pages, it says you can have unlimited legal requests for information, access to a lawyer to ask questions. This is all bs, when you actually need them to do something or speak with an attorney they say oh that is not something we can do. We do not do that. When you cancel and ask for a refund they string you along and try to prevent you from ever getting a refund. Total con job
2 April 2026
Unprompted review
Reply from LegalShield
Anthony, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks.
Reply from LegalShield
Roberto, thanks for sharing your positive experience. We appreciate your kind words. We look forward to continuing to support you whenever legal assistance is needed.
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