Been with Legal for a few years and have reached out for diverse legal info on landlord/tenant, contracts, real estate, estate. They even prepared my will. I have had them in 3 different states as whe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brian Maynor made a great impression. He called back in a timely manner, he listened and gave me advice on how to proceed with the research on the case. Then he assured that after the documents I send... See more
Company replied
We called close to the end of the business day and They provided an immediate platform (call center) to listen to and field my concern and issue. We were called by the attorney the next day (less t... See more
Company replied
I appreciate everybody that gave me assistance. They were patient and prompt. Even when my lawyer was on vacation they still found someone else to fill his position in order to speak with me.
Company replied
Company details
About LegalShield
Written by the company
What is LegalShield?
LegalShield is a legal subscription service that provides access to a network of provider law firms for a low, monthly fee. For over 50 years, LegalShield has made it affordable and easy for members to connect with designated law firms across the United States and parts of Canada made up of seasoned lawyers with an average of 22 years of experience that can consult on things like:
- Will preparation and estate planning
- Consumer and bill issues
- Contract review
Plus, they can write letters or make phone calls on your behalf and they are at your service 24/7 for covered legal emergencies. We offer a variety of personal and business membership options and there are currently 4.5 million people protected by LegalShield.
What exactly is a legal subscription service?
Instead of paying a lawyer by the hour, pay a small monthly or annual fee and get access to a law firm that can advise you on a variety of legal issues—but without a huge bill.
What is covered under the Personal LegalShield Membership?
As a LegalShield Member, you get access to a variety of legal services, in general, including: advice on an unlimited number of personal legal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions, eligibility, limitations and exclusions.
If the basic personal membership doesn’t cover my specific situation, how much will it cost me?
Many day-to-day personal legal issues are covered by the standard membership with no additional fees. If your personal legal issue is not a fully covered benefit, as a LegalShield Member, your Provider Law Firm can consult with you and provide additional referral services necessary to assist you at a discounted rate of the provider lawyer's standard hourly rate.
How can I access my legal team in an emergency?
Access after-hours legal consultation for covered personal legal emergencies such as an arrest or detainment, if you’re seriously injured in an automobile accident, or if you’re served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield mobile app and select Call Emergency Line to make your call.
What is LegalShield's cancellation policy?
LegalShield is a monthly legal subscription service, and our members have the right to cancel at any time. Per our company policy, all cancellation requests must be provided in writing. The easiest way to cancel is by emailing us at support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership.
For annual memberships, you may cancel any time after your first 12 months. If you would like to speak to someone about options to maintain your membership, please call as soon as possible to keep any pre-trial hours or other benefits you may have accumulated at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of our team would be happy to help.
LegalShield Reviews: Do you utilize them?
Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.
Download the LegalShield App
Discover a new way to speak with lawyers. 24/7, hassle-free access to local lawyers with the LegalShield app.
How does LegalShield work?
Written by the company
- 1. Sign-up for LegalShield
- Receive your membership number and connect with your provider law firm.
- 2. Speak to a provider lawyer
- Connect with an experienced law firm in your state speak with a provider lawyer within eight business hours of request for consultation.
- 3. Find the legal advice you need
- Get personalized answers to your legal question.
Find the right plan for you
___
Over 4.5 million people have the access to forgo the traditional method of hiring a lawyer for a smarter, more affordable way to get the legal advice they need. LegalShield offers 3 main types of plans that include features to fit your specific needs.
Contact info
Pre-Paid Way 1, 74820, Ada, United States
- 800-654-7757
- memberservices@legalshieldcorp.com
- legalshield.com
Real Lawyers. Affordable Access.
4.5
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was told my Will was mailed early…
I was told my Will was mailed early April, I did not receive it or my POA. I called again and was told it was mailed out a certain date, still have not seen it. It is 4/28 and I have talked to a few people on the phone. For the first time in 20 years of being a client, I can say I am so frustration with the lack of resolve that I have to write this. I am constantly promoting LegalShield yet now I am not sure what has happened to the stellar service I always received. PS. I am still waiting for my Will/POA and very concerned. This is very time consuming and I have to work everyday.
16 April 2026
Reply from LegalShield
Connie, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Great service!
They provided solid, reliable information that helped me better understand my next step.
17 April 2026
Reply from LegalShield
Patricia, we appreciate your kind words. It's gratifying to hear that our team's professional efforts made a positive impact. Thank you for being a valued LegalShield member and for sharing your wonderful experience.
Reply from LegalShield
Anna, We’re sorry to hear you’re canceling your affordable legal service. LegalShield is a monthly legal subscription service, and members may cancel at any time.
Per company policy, cancellation requests must be submitted in writing. The easiest way to do this is by emailing support@pplsi.com with your name, membership number, phone number, and a request to cancel your membership.
For annual memberships, cancellation is available at any time after the initial 12-month term. If your membership was obtained through your employer, we also recommend notifying your Human Resources department to ensure the cancellation is fully processed.
If you have any questions, would like to confirm receipt of your request, or prefer to speak with someone directly, please contact our Customer Care Team at (844) 714-8494, Monday - Friday from 7:00 AM to 7:00 PM CST. A team member will be happy to assist you.
Quickly addressed the issue.
They take care of the issue at hand very quickly.
The lawyers are very responsive and helpful.
17 April 2026
Reply from LegalShield
Robert, Thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
Reply from LegalShield
Dariusz, thanks for the review. We are happy to hear our team is providing you with excellent service. Thanks for choosing us.
Responsive and Professional
The team contacted me and put together the needed material to address an issue I had due to the death of my husband. Responsive, professional. A relief to get this help with a complex situation.
17 April 2026
Reply from LegalShield
Lory, thank you for the glowing review. We are sorry for your loss and are proud to support you every step of the way. Please don't hesitate to reach out with future questions or concerns. Thank you for choosing us.
Reply from LegalShield
Thanks for the review. We couldn't agree with you more. Thanks for choosing us. We are pleased to be of service.
I don't need to use LegalShield often, but still handy
I don't need to use LegalShield often, but it's nice to have an attorney send out a letter, when needed.
17 April 2026
Reply from LegalShield
Thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Great services,always quick response…
Great services,always quick response from legalshield team
17 April 2026
Reply from LegalShield
Florent, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
Atty Christian
The attorney who helped me on my file was very courteous and professional. He was on time to all of my meetings.
17 April 2026
Reply from LegalShield
Vanessa, thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
Reply from LegalShield
Thanks for the kind words. We are thrilled that our team assisted you promptly. Thanks for choosing us.
Legal Eagles
Just knowing that at a moments notice, your team will advocate on your behalf effectively.
17 April 2026
Reply from LegalShield
Thanks for the glowing review. We couldn't agree with you more. Thanks for being a valued member.
Natalie is amazing she helped me every…
Natalie is amazing she helped me every step of the way
17 April 2026
Reply from LegalShield
Thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for being a valued member.
The lawyer I carried out business with…
The lawyer I carried out business with was very knowledgeable and caring. She is really working on my case.
17 April 2026
Reply from LegalShield
Thanks for sharing your positive experience. We appreciate your kind words. We look forward to continuing to support you whenever legal assistance is needed.
The service and response has been great…
The service and response has been great so far. Thank you!
17 April 2026
Reply from LegalShield
Adriane, thanks for the review. We're delighted to know that our team has been able to support you with your legal concerns. We appreciate you taking the time to share your experience and are pleased to be of service.
Reply from LegalShield
Jamie, we’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.
The Attorney who called me predicted…
The Attorney who called me predicted exactly what would happen with my traffic ticket. He gave me advice of what to do if his prediction was wrong. I felt empowered after the phone conversation.
17 April 2026
Reply from LegalShield
Debra, thanks for the review. We are happy to hear our team is providing you with excellent service. Thanks for choosing us.
Live Attorney’s to speak 🗣️ …
Available to answer questions and Provide Services promptly.
17 April 2026
Reply from LegalShield
Deborah, our team prioritizes providing thorough support in handling legal matters, and we're thrilled it met your expectations. Please feel free to reach out if you need further assistance. We appreciate you choosing us.
I had a little trouble getting…
I had a little trouble getting connnected but once I was able to talk to a lawyer, I had a clear sense of my next steps. Thank you.
17 April 2026
Reply from LegalShield
Karen, thanks for the review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
The absolute best
The absolute best. Every interaction I have with the law firm is better than the previous.
17 April 2026
Reply from LegalShield
Dania, thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.