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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, noting that the service provided is excellent. Many people highlight the exceptional customer service, appreciating the clear explanations and guidance throughout their legal processes. Consumers frequently mention the quick response times and the smooth, stress-free user experience, making complex tasks feel effortless and efficient. However, some customers also noted occasional dissatisfaction with response times, mentioning that replies to texts and emails could be more prompt. A few other people felt that their assigned paralegal struggled to explain the structure or options clearly, leading them to draft documents themselves and seek answers from management.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the professionalism, patience,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the promptness... See more

User experience

Users describe positive interactions with user experience. Many customers highlight the clarity and ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Fizza and the team - were extremely supportive, informative , patient , and professional through out our journey with them from understanding the will process whilst you are an expatriate living in... See more

Company replied

Rated 5 out of 5 stars

Great and sincere efforts by Ms. Megha Borana and Mr. Omar Ibrahim during the entire will drafting process. Both of them discussed the context of the entire Arabic text of the final will with me.... See more

Rated 5 out of 5 stars

Legalinz we're excellent to work with. I always needed following up and they provided that tirelessly. Fayeza looked after me from start to finish and she had an excellent eye for detail and didn't le... See more

Rated 5 out of 5 stars

I worked with Fizza Imad at Legalinz to make a mirror will, and the whole experience was excellent. Fizza was super helpful, professional, and really easy to deal with. She explained everything cl... See more

Company replied


Company details

  1. Legal Services

Information provided by various external sources

Welcome to Legal Inz Legal Consultants in UAE - the most innovative UAE Law Firm with services in all areas of practice. Visit our website today to know more about our services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unprofessional and Inefficient Service

I would strongly advise caution when engaging Legalinz.

From the outset, the individual assigned to my case appeared inexperienced and relied heavily on generic, back and forth email templates rather than providing clear, tailored legal guidance. Throughout the drafting and review of my Will, I identified and had to correct multiple errors myself, which is simply unacceptable for a paid legal service.

The process, which should have been straightforward, took over three months just to reach the stage of submission to the courts. This delay was largely due to poor coordination, lack of ownership, and the need for constant follow up on my side.

Customer service overall is extremely poor. Communication is slow, reactive, and at times dismissive, making them unnecessarily difficult to deal with.

To make matters worse, when raising a reasonable request regarding a package adjustment, there was no flexibility or willingness to support in any way, despite the issues experienced throughout the process.

Overall, a very disappointing experience and not a service I would recommend.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

"A good review includes enough detail…

"A good review includes enough detail to give others a feel for what happened. Explain which factors contributed to your positive, negative or just so-so experience. You might also offer your view on what the company is doing well, and how they can improve. But keep things friendly and courteous!"

27 March 2026
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Quality Professional Customer Service

I received tremendous customer service and support from Shaika Siddique. Her professionalism and willingness to go the extra mile to help her clients is exemplary.

30 January 2026
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience working with Fizza, Asad and the Legalinz team. From the very beginning, Fizza was extremely professional, responsive, and supportive throughout the entire process. She explained every step clearly, ensured all documentation was handled properly, and was always available to answer questions, which made the whole experience very smooth and stress-free.

What stood out the most was her attention to detail and commitment to ensuring everything was completed accurately and on time. The process was well structured and transparent, giving me full confidence and peace of mind.

I would highly recommend Fizza and Legalinz to anyone looking for reliable and professional legal support. Thank you again for the excellent service.

5 February 2026
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fizza Imad, excellent and professional services

I worked with Fizza Imad to draft a will. I am very satisfied with her professional services.
Prompt and continuous support, excellent communication, information was provided whenever requested, and the process of registering documents was completed.
The entire process was online and extremely smooth.
Fizza Imad handled the entire process and was extremely professional. I highly recommend her and her team.

4 December 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great Experience. Fizza Imad

Great Experience.

9 October 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fast Turnaround

My experience with Legalinz (especially Corinne and Fizza) was fantastic. The team was very responsive and had fast turnaround. I would recommend Legalinz to others

21 October 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

I was very happy with the service and…

I was very happy with the service and help!

9 July 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fizza and the team

Fizza and the team - were extremely supportive, informative , patient , and professional through out our journey with them from understanding the will process whilst you are an expatriate living in Dubai to selecting the best option for us , all the way through getting will validated in the courts . Thank you team for the exemplary work . Further more their
rates are cost effective . Thank you for holding my hand through out the journey .
Jennifer and Mervyn

16 October 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 4 out of 5 stars

Quick responses and practical advice

Legalinz provided a thorough and generally quick response to all aspects related to preparation and registration of my UAE will. Only suggestion is to always have a backup available in the event a primary consultant is away for whatever reason. In my case, the primary consultant was off sick for some time and I struggled to get action from anyone else for a few days. Other than that, the service was excellent.

14 October 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for your thoughtful feedback!

We’re glad to hear that you were satisfied with the overall service and found our assistance with your UAE will thorough and efficient. We truly appreciate your suggestion regarding backup support during staff absences, this is valuable input, and we’ll take it into account to further improve our client experience.

Thank you again for choosing Legal Inz. We look forward to assisting you in the future.

Rated 5 out of 5 stars

Smooth and Easy Process Thanks to Fizza

I worked with Fizza Imad at Legalinz to make a mirror will, and the whole experience was excellent. Fizza was super helpful, professional, and really easy to deal with. She explained everything clearly and made the process simple and stress-free.

What I appreciated most was how responsive she was, always quick to answer my questions and follow up when needed. It felt like she genuinely cared about getting everything right.

If you’re looking to get your legal paperwork done smoothly and efficiently, I’d definitely recommend Legalinz and Fizza Imad.

1 October 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

It was really a beautiful day of my…

It was really a beautiful day of my life and I am so glad I have chosen this group. It was really complicated for me to get the process done for getting two nationality marriage but I am really thankful to my lawyer Fayeza she has been with us both as a guidelines and made everything smooth without keep us waiting and keep on trying again and AGAIN as the server was down for the web site... If anyone is really into getting married I suggest please pic them they are really pros at what they are doing

24 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

I want to extend my appreciation


I want to extend my appreciation to Ms. Fizza Imad and her team for their outstanding support and attentive follow-up throughout the entire process. Every requirement was clearly communicated, and the fully online submission made the experience exceptionally smooth and efficient.

29 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent Service Delivery all through the process

Excellent service delivery from the team.

Initially Mr Faris Abdul Nazir assisted me with the basic information and thereafter Mr. Punyaja Singh explained and guided me in the whole process.

He was very prompt in his response to my various queries. I will highly recommend Legalinz.

17 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fizza and jasmina did a good job as we…

Fizza and jasmina did a good job as we require an urgent POA and it came in time

26 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Thank you Ms Fizza and team

I would like to thank Ms. Fizza Imad and her team for the excellent follow-up throughout the process. It was a complete online submission and all requests were clear, making the whole exercise extremely easy and efficient. The service was so professional that I already recommended Legalinz to a couple of friends

25 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

I have used their services twice and…

I have used their services twice and always responsive and provide solutions which are easy and quick. I have coordinated with Mr. Brian Kennedy and Ms. Fizza Immad and they both are very proffessional in their dealing and understands client's requirment.

11 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. Initially Ms. Mahin assisted me with the basic information and thereafter Ms. Punyaja Singh explained and guided me in the whole process. She was very prompt in her response to my various queries. I will highly recommend Legalinz.

11 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Really fast and knowledgeable

Really fast and knowledgeable. Fayeza stays on top of your case and guides you step by step. Definitely recommend!!

10 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

Rated 4 out of 5 stars

Thanks

Ms. Fayeza was helpful, patient and supportive throughout the process. Well handled. Irene as well… Thank you and keep up the good work!

9 September 2025
Unprompted review
Legalinz logo

Reply from Legalinz

Thank you for sharing your kind feedback!
We’re so glad to know you had a great experience with Legal Inz. Your support means a lot to us, and we look forward to assisting you again in the future.

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