Legacy Tree Genealogists Reviews 86

TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

I paid over 5k for services and basically got a copy paste of everything I already had in my private ancestry profile. It took months to get that information, the pretty small filled narrative of inf... See more

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Rated 5 out of 5 stars

I appreciated the incredible work by Kim & Sarah at Legacy Tree. They recently completed my fourth project; a follow-up to last year's Irish research, which used Y-DNA testing to validate findings... See more

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Rated 1 out of 5 stars

I provided a previous family-history report with a clear and singular goal: finding the next ancestors above the one in the report I provided. After $5300 worth of my money spent, LTG told me they cou... See more

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Rated 5 out of 5 stars

The Legacy Tree Genealogical team has built up a family tree where I thought it never could be found. They have gone into Poland and archives in a fruitful and productive study...and done it with acc... See more

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Company details

  1. Historical Society

Written by the company

Legacy Tree Genealogists is a worldwide provider of professional genealogy research services. Our genealogists are experts at finding the unfindable, solving the unsolvable and breaking down genealogy "brick walls" to extend your family history.


Contact info

3.4

Average

TrustScore 3.5 out of 5

86 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Legacy Tree eliminated many hours of…

Legacy Tree eliminated many hours of research on my part. They also have more avenues in accessing information I would not have access to. I have been extremely pleased with the results of my projects with them.

27 October 2020
Unprompted review
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Reply from Legacy Tree Genealogists

Thank you for taking the time to share your experiences with working with Legacy Tree Genealogists. Client feedback is invaluable to us! It was a pleasure working with you, and we're thrilled to continue your family history research!

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