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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the responsiveness and professionalism of the support staff, noting that their questions are handled quickly and clearly. Several people have successfully received payouts, describing the process as smooth and straightforward. The platform is often praised for being stable and providing a good environment for trading, with some users highlighting the helpfulness of the team in explaining things and resolving issues. However, some people were dissatisfied with the payment process, reporting that payout requests can be denied without sufficient explanation. There are mentions of accounts being closed during review and issues with the payout portal. A few customers also experienced delays in receiving payments and raised concerns about the clarity of payout rules and the amounts received.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. While some customers report smooth payout processing,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the support team for their professionalism,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team for being... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the support team... See more

Staff

Users describe ambiguous interactions with staff. Many customers praise the support team for being helpful,... See more

Based on these reviews

Rated 3 out of 5 stars

I traded with Leeloo for several months and worked hard to follow all the visible rules displayed in the Dashboard: staying within the trailing drawdown, respecting daily l... See more

Company replied

Rated 5 out of 5 stars

I am seeing a lot of reviews saying that they were denying payouts. I submitted a payout request on Saturday and it was approved Tuesday. I actually got an email from rise 9 minutes before getti... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Leeloo is proud of many distinctions one being the evidence suggesting the qualification percentage of traders who move from evaluation into Performance-Paid accounts being almost double our nearest competitor, which means we offer the highest opportunity available for traders! Nothing brings us more joy than to play a role in life-changing experiences, and we welcome you to join our Leeloo family, where we treat you like our own.


Contact info

3.4

Average

TrustScore 3.5 out of 5

610 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

SCAMMERS AND ROBBERY COMPANY

SCAMMERS AND ROBBERY COMPANY

DO NOT PURCHASE ANY ACCOUNT , THEY WILL NOT APPROVE YOUR PAYOUTS NO MATTER HOW CONSISTENT YOU ARE BY JUDGING YOUR TRADING AS GAMBLING WITH NO PROVE EVEN YOU RESPECT ALL THE RULES EVEN THE HIDDEN ONES

LEGAL ACTIONS WILL BE TAKEN THIS WEEK

1 April 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

We take accusations like this seriously. At this time, we are not familiar with this specific case and cannot identify who you are based on this review alone.
At Leeloo, all payout requests are first reviewed through our algorithmic risk and behavior monitoring systems, and then second-checked by human reviewers before a final decision is made. These reviews are structured, consistent, and part of maintaining program integrity and risk management across all accounts.
If you believe your case was handled incorrectly, contact us directly with your name, email address, and account information so we can properly identify your account and review the matter in detail. We are always willing to work with our traders and take a closer look when full information is provided.
This review does not include enough detail for us to verify the claim, but we are open to reviewing it directly once you reach out with the necessary information.

Rated 5 out of 5 stars

Leeloo starting to remind me of the firm of old

I’ve been with this company for years. While most firms in the space have their issues, nothing is more stressful and concerning than uncertainty when it comes to payout requests. Leeloo certainly went above and beyond to accommodate my payout this week and I couldn’t be more grateful for the effort they put forth in making this happen. Thank You!

13 April 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Mark, thank you for updating your review and for being with Leeloo for years.
You are absolutely right that uncertainty around payout requests is one of the biggest concerns for traders, and that is exactly why we take these situations seriously. We appreciate you recognizing the effort that went into getting this resolved.
At Leeloo, we are always willing to work with our traders whenever possible, and we know that clear communication and follow-through matter just as much as the outcome itself. We are glad we were able to come through for you this week.
Thank you again for your continued time with Leeloo and for taking the time to share the update.
Team Leeloo

Rated 5 out of 5 stars

Great to learn!

Great team and experience!

9 December 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Kellen,

Thank you for the great review. We’re glad to hear you’ve had a good experience with our team and that Leeloo has been a great place to learn. We work hard to create a strong environment for traders, and feedback like this means a lot to us.

We appreciate you being part of Leeloo.

Team Leeloo

Rated 5 out of 5 stars

LeeLoo is a company with standards and…

LeeLoo is a company with standards and integrity. They put customer learning and service first. Always a positive experience with the team.

10 March 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Nikki,

Thank you for your thoughtful review. We truly appreciate your kind words about our standards, integrity, and commitment to customer learning and service. Creating a positive experience for our traders is very important to us, and it means a lot to hear that reflected in your experience with our team.

We appreciate you being part of Leeloo.

Team Leeloo

Rated 5 out of 5 stars

New Trader

I have throughly enjoyed my experience with LeeLoo. LeeLoo has provided me a platform to hone my skills; while I haven’t had any experience with payouts yet I hope to continue building my knowledge to reach the level I need to be at to start receiving payouts.
LeeLoo’s customer support has been fast and accurate in assisting with my questions and issues.
I recommend grabbing an account with LeeLoo (especially if it is on sale) as it has helped me become a better trader.
I would recommend LeeLoo to anyone that is unsure what where to start trading, I would also recommend to my friends and family if they are interested in a place to start.

3 April 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Toasterdude,

Thank you for taking the time to share this. We’re very glad to hear Leeloo has helped give you a place to build your skills and continue growing as a trader. That learning process matters, and it’s great to know the platform and our support team have been helpful along the way.

We also appreciate your comments about our customer support. Providing fast and accurate help is something we take seriously, so it means a lot to hear that reflected in your experience.

Thank you again for your recommendation and for being part of Leeloo. We’re excited to be part of your trading journey.

Team Leeloo

Rated 5 out of 5 stars

I had a great time working with Jody &…

I had a great time working with Jody & her crew!

They were always super helpful and responsive with any of my questions.

3 February 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Kiley,

Thank you for the kind words. We’re so glad to hear you had a great experience working with Jody and the team. Providing helpful and responsive support is very important to us, and it means a lot to know that came through in your experience.

We appreciate you being part of Leeloo.

Team Leeloo

Rated 5 out of 5 stars

To whom it may concern,

To whom it may concern,
I would like to start by saying I am not a person that leaves reviews ever so with that said the level of customer service and a company that has the user in mind is absolutely a breath of fresh air

31 March 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Derrick,

Thank you for taking the time to leave a review, especially since that is not something you normally do. That makes your feedback even more meaningful to us.

We truly appreciate your kind words about our customer service and the effort we put into keeping the trader experience front and center. Hearing that Leeloo has been a breath of fresh air means a great deal to our team.

Thank you for being part of Leeloo.

Team Leeloo

Rated 1 out of 5 stars

Test false yes

19 March 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Moh,

Thank you for your review. We appreciate you taking the time to post.

If this was a test or placeholder review, or if you intended to share specific feedback, please contact our support team directly so we can better assist you.

Team Leeloo

Rated 5 out of 5 stars

Leeloo is suitable for novice traders…

Leeloo is suitable for novice traders to develop a good habit of farming, I have been trading for about 20 days, but on the last day, 21 days did not abide by my trading discipline, resulting in the liquidation of my PA performance account, my 20 days of nearly 8k profits are really distressing.
But it is undeniable that leeloo's trading model can really help us a lot, and I will continue to assess in the later stage, hoping that leeloo will get better and better, and get the first place in their competition.

25 March 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Jiawei,

Thank you for sharing your experience so honestly. We understand how frustrating it can be to build strong progress over many trading days and then have one difficult day impact the account.

We appreciate your perspective on the value of Leeloo’s model for helping newer traders build habits and discipline. That process of learning, adjusting, and continuing to improve is a big part of the journey, and it means a great deal to hear that the program has been helpful to you.

Thank you again for your thoughtful feedback and for continuing with Leeloo. We wish you the very best as you move forward.

Team Leeloo

Rated 5 out of 5 stars

Helpful support

Leeloo support has always been very helpful.
They respond in a timely fashion

Mark

16 March 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Mark,

Thank you for your review. We’re glad to hear our support team has been helpful and responsive. Providing timely assistance is very important to us, and we appreciate you taking the time to share your experience.

Thank you for being part of Leeloo.

Team Leeloo

Rated 1 out of 5 stars

My payout was "Denied" without any proof

My payout was "Denied" without any proof, they invoked rules that are vaguely desribed and doesn't have and exact quantitative definitions and therefore based on the subjective technical team decision, and basically offered pennies on the dollar and said my ACC would terminated with alsmost 18.000 in consistent profits ( each winning day was on average 700 usd with consistency of under 12%)
if you want to get scammed after having trade for 2 month to have a chance in payout, please go ahead and trade with them, otherwise choose other firm that are honest and set easy to follow rules.

to summarize I have traded 42 days!!! over 80% of days were profitable, my consistency rate is less than 12% and i took on average 30 trades/day trading a mix of micro/mini positions . if this is bad trading i dont know what is!!!

Furthermore, leeloo decided to respond to my complain but keeps ignoring my emails about providing any proof of rule breaking, nor they asked me to explain my strategy nor they questioned particular decisions i made on certain trades/trading days, while they said i broke the rules they did not show any proof, and to reitirate the rules they are invoking are not in your dashboard and they are not objective , the rule is and "opinion" of a reviever who basically expect me to trade in very certain restrictive way and not adapt to the market (volatile vs slow days require diffirent approach

The company claims that they are "working" with me and try to find solutions with is also huge BS. They said my only option to close account with 20k of profits and move to Turbo account option of which they would cover FIRST MONTH! :D :D :D they expect me to give up all my profist, move to another evaluation which they also can deny at any point and they ignore all my emails since the first initial email stating denial of the payout.

6 March 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Ivan,

We take payout reviews seriously, and we do not make these decisions without review.

In this case, the account was reviewed under our published program guidelines, and concerns were identified based on the overall trading activity and rule requirements tied to the program. Payout decisions are not based on a single statistic or one isolated screenshot. They are based on the full account review.

Leeloo operates as a simulated trading program within a contest style structure, and those rules are in place to help keep the program fair and sustainable for all traders.

When issues are identified, our goal is not simply to deny and move on. We try to work with traders where possible and provide a path forward when appropriate. That is part of our approach and one reason many traders choose to stay with Leeloo.

We understand not every trader will agree with every review outcome, but describing the company as dishonest or a scam because a payout decision did not go the way you wanted is simply not accurate.

Our support team remains available to continue the discussion directly, where account reviews can be addressed properly and fairly.

Team Leeloo

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience trading with Leeloo. The platform and evaluation process are straightforward, and the rules encourage disciplined risk management. Payout processing was smooth, and overall it has been a good environment to focus on consistent futures trading.

10 February 2026
Unprompted review
Rated 3 out of 5 stars

2 days that my profitable PNL was erased

2 days that my profitable PNL was removed at the next day. I never seen that before and anywhere. I no longer trust them. Bundle are fine for tranding but even I have sometime issue with price stream. In past their data stream was good, but it is no longer the case. It is not possible to trust a such firm.

4 March 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hello,
We take feedback like this seriously. However, this review does not provide enough specific information for us to identify the account or verify the claims being made.
General statements about trust, pricing, or platform issues without supporting details cannot be meaningfully investigated in a public review. If you want this looked into, contact support directly with your account information and the relevant dates so the matter can be reviewed properly.
Team Leeloo

Rated 1 out of 5 stars

The rule LEELOO made which called…

The rule LEELOO made which called "FLIPPING RULE, it's like being a judge and lawyer and policeman in one person. They decide manually about each payout, they gonna stamp it as flipping or not. It's money printing machine. If they don't want you to pay, they stamp your trading as flipping. The reason for this rule is of course their worries about you, that your trading is not consistent for long period of time, this of they don't pay you. If it will be not consistent or not, it's not Leeloos business, than I loose, not they. I loose also if they denying payout. The sense behind a prop firm to provide capital to traders. Due to more than 90% of loosers in this game, less than 10% can get financed. The money comes from evaluation and activation fees. This accounts are not real, no trades are made at CME, if we loose money it's good for Leeloo. CME accepts any trades as long as they are covered, no matter how you trade, if you loose you loose, if you win you win. Same should be here. With their rules they just saving money for themselves by denying payouts. Here they are judges, police and lawyers etc in one person and such things are not fair and undemocratic. In a country like USA it should be illegal.
They asking in their home page why to risk own money, and inviting to trade with them, the answer is simple, your evil rules, they let you own our payouts.

20 February 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hello John,
Your concerns come down to how the program is structured, and there are some important points that need to be clarified.
Leeloo is not a brokerage and does not operate like the CME. We provide a structured environment where traders are evaluated and may receive payouts based on trading behavior, risk management, and consistency over time. This is clearly outlined in the program terms.
The “flipping rule” is not arbitrary, and it is not used to avoid paying traders. It exists to identify trading patterns that rely on short-term, high-risk outcomes rather than sustainable practices. All payout requests are reviewed through a combination of algorithmic analysis and human oversight to ensure consistency and fairness across accounts.
The idea that payouts are approved or denied based on preference is simply not accurate. Decisions are tied directly to trading data, behavior, and adherence to the program structure.
You are correct that most traders do not succeed long term. That is exactly why these rules exist—to distinguish between short-term outcomes and trading that can be sustained.
If you would like your specific case reviewed in detail, contact us directly with your account information. We are willing to go through the data and explain the decision clearly.
Team Leeloo

Rated 1 out of 5 stars

Scammer

I don’t know why people will do business with them . First they don’t let you send payout request through portal . Probably they keep it open once a month . After somehow you manage to send them payout request . They will denis your payout request . So my story is fallow —-
My brother live not in USA .i made a payment for him on PA activation which I don’t know I can’t make a payment for someone else accout . It’s not mentioned no where . My question why did they take payment.they should not take payment if payment was made other than accunt person .Even if they check out trading strategies don’t match each others .so they denied my payment and ban me from Leeloo . So do they my brother. Waht a shame .scammers

23 October 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for your review. There are several important facts missing from your post.
If payment was made by one person for another person’s account, that is a serious account and payment integrity issue. That is not a minor technicality, and it can lead to account restrictions, denial of payout eligibility, and closure of related accounts. The fact that a payment went through does not override the compliance review that takes place afterward.
Payout requests are not denied at random. They are reviewed through our internal monitoring systems and then checked by human reviewers as part of maintaining program integrity and risk management. When account ownership, payment activity, or related account behavior raises concerns, those issues are taken seriously.
Your review also combines multiple people, multiple accounts, and cross-payment activity, which makes this very different from a standard payout request. Based on what you described, this was not a simple payout denial with no reason.
If you want this reviewed properly, contact support directly with the account email addresses and account numbers involved. We can then look at the full record and respond based on the actual account history rather than a public post with limited details.
Team Leeloo

Rated 5 out of 5 stars

I participated in the trading contest…

I participated in the trading contest and won first place. Leeloo delivered on the prize. It was a great experience. Thank you so much for organizing these events; it's a great company.

Participe del concurso de trading y fui el ganador en primer puesto, leeloo cumplio con el premio, una gran experienci, muchas gracias por hacer estos eventos, gran empresa

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Leeloo

I had a great experience with Leeloo; my Turbo account payment request was successful. The support team was very helpful and thoroughly reviewed my account before authorizing the payment. I have no issues whatsoever.

19 February 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

We are glad to hear your Turbo payout request was successful and that the review process was clear and smooth for you. Our team works carefully through every account to ensure rules are followed while also moving as efficiently as possible, so it means a lot that you recognized that effort.

We appreciate you being part of the Leeloo community and look forward to seeing your continued progress.

Team Leeloo

Rated 5 out of 5 stars

Great Experience & Excellent Support

I had a very positive experience with LeeLoo Trading during their Valentine's Day competition. The communication was clear and professional from start to finish.
The support team was responsive, friendly, and handled everything quickly — including the prize payout, which was processed smoothly via PayPal as promised.
Overall, the competition was well organized and the team made the entire experience easy and enjoyable.
Thank you to the whole support team for the great service!

13 February 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Michael,

Thank you for the detailed feedback and for participating in our Valentine’s Day competition.

We are glad to hear the communication was clear, the event felt well organized, and that your prize payout was processed smoothly as promised. Our goal with every competition is to create a structured, fair, and enjoyable experience from registration through payout, so your comments mean a lot to the team.

We appreciate you being part of the Leeloo community and look forward to seeing you in the next competition.

Team Leeloo

Rated 2 out of 5 stars

Received payouts - but Leeloo not overall good faith actor

I was with Leeloo for years and spent a significant amount on evals as I ramped up my trading skills. Leeloo happily took these payments. There were some bumps along the way, including questionable trading restrictions that led to weeks long emails exchanges before I received money rightfully owed to me. At times, it akin to pulling teeth. However, I was often paid in the end, so...

My main problem with Leeloo is once I became a profitable trader (through fair practices that met ALL of Leeloo's many trading guidelines), they immediately closed my account and told me I now had to join their program for 'advanced traders' which, conveniently for them, costed hundreds each month. In short - Leeloo will happily extract thousands of dollars from you in eval payments, but the moment you make a few consecutive (minimum) payouts, you're shut down.

Leeloo does not act in good faith. I would avoid at all costs. The only reason I didn't give one star is due to the fact they paid me a couple times before engaging in slimy business practices.

9 February 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi,

We appreciate you taking the time to share your experience, especially as someone who has been with us for years and has received payouts.

We want to address one key point clearly: accounts are not closed simply because a trader becomes profitable or receives consecutive payouts. We have many traders who receive multiple payouts and continue trading. Profitability alone is not a reason for closure.

When accounts are reviewed or program changes are suggested, it is typically due to alignment with rule structure, trading patterns, or program guidelines. In some cases, traders may be directed toward a different account type that better fits how they are trading. That is not intended as a punishment, but rather a structural adjustment based on program parameters.

Regarding extended email exchanges during payout reviews, we understand that those situations can feel frustrating. Reviews exist to ensure consistency and fairness across all traders, but we acknowledge that the back-and-forth can sometimes take longer than expected.

You mentioned that you did receive payouts, and we appreciate you recognizing that. Payouts are processed when requirements are met, and that standard applies equally to everyone.

If you would like to revisit your specific situation directly, we remain open to a constructive conversation.

Team Leeloo

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