Lederhosen Store Reviews 

273
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the clothing, often describing items as well-made, authentic, and crafted from real materials. Many also commend the excellent customer service, noting the team is helpful, responsive, and quick to assist with inquiries and exchanges. Conversely, some customers reported significant sizing discrepancies, finding items either too large or too small, often necessitating exchanges. A portion of people also expressed dissatisfaction with product quality, citing cheap fabrics, chemical odors, or inauthentic designs. Furthermore, some reviewers encountered unexpected import duties and experienced difficulties with returns or exchanges, including unresponsiveness and being denied exchanges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers praise the exceptional... See more

Quality

Consumers find quality to be positive, with many reviewers praising the exceptional quality of items,... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the prompt delivery and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their responsiveness and... See more

Response time

Reviewers express satisfaction with the responsiveness of customer service, noting prompt and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The experience was okay. The dirndl came at a lower quality fabric than expected, as well as larger than indicated by their size chart. Due to quality and fit, I decided to return the item. Be aw... See more

Rated 3 out of 5 stars

Product is great quality, I'm looking forward to getting to wear them. I did need to exchange mine as I ordered too large, and they were fast and easy to work with. Update. I got a new pair, disco... See more

Rated 3 out of 5 stars

The Lederhosen Store should be more transparent about the origin of its shipments. They should advise that you will be required to pay duties. I received several phishy texts from DHL regarding a du... See more

Rated 5 out of 5 stars

Clothing is nice quality and the fit is accurate. We had a hiccup with delivery. As soon as they confirmed the issue, a new shipment was sent immediately and quickly received. We liked the clothin... See more


Company details

  1. Clothing Store

Written by the company

LederhosenStore.com is the best online stop when you need to buy traditional German dirndls and lederhosen. Based in the UK our online shop holds a complete range of the latest fashion in traditional German clothing. You can buy products from Bavarian bundhosens, Plattler long leather trousers to mid and short seppl lederhosen. The sets of German costumes also includes the traditional dirndl dresses with pretty dirndl skirt and dirndl aprons with beautiful colors and designs. If you have planned to join the Oktoberfest beer festival, then we have got everything you will need. Add Accessories like Bavarian hats, checkered skirts and dirndl blouse. We hope to meet your needs for the latest fashion in German Oktoberfest costumes. Browse our online shop for fancy dirndls and choose your style according to the different German outfits worn as the Oktoberfest clothing. We showcase vintage dirndls, sexy dirndl dresses, and Bavarian dirndl, in all sizes from mini, midi, to full length dirndls. Includes a wide range of colors from dark black to plums, and reds and pink.


Contact info

3.8

Great

TrustScore 4 out of 5

273 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(273)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

False company information

Their phone number is not real. Neither is their address. Packages ship from Pakistan despite saying their operations are in the US and Canada. The goods are not as described and they do not work with you to handle returns even if within the scope of their restrictive return policy. They also can not be found on the Better Business Bureau site so its not possible to flag a claim on them.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality, apron length was wrong

I ordered a dirndl from this site. The photos on the website were very low quality and blurry. It’s hard to tell from the online photos, but the item looks very cheap in person. The apron was approximately 12 inches longer than the dress, so I had to pay $40 to have it altered. I would not recommend this site.

31 July 2023
Unprompted review
Rated 1 out of 5 stars

After confirmation of order nothing…

After confirmation of order nothing happened for weeks. As I needed the Lederhosen for an event I asked per e-mail when I would receive the goods. No response. I phoned. Answering machine. I left an SMS. No response. By then I regretted not to have read the reviews of this company. Eventually I demanded my money back and threatened to report their company to the police for fraud if I would not be reimbursed within 10 days. On the 10th day I received information from DHL that a parcel had been booked in. After further 2 days I was notified that the parcel had been handed over to the courier company. All in all a very unpleasant experience and I would recommend, stay away from this company.

7 July 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE STAY AWAY

Sizing incorrect- unable to exchange after multiple emails keep saying will give credit still no credit still no dress
Mens shirt no button holes- cannot wear- cost to fix
Tried calling there number to speak with a person- number does not work
Just wasted 400$ on a cheap dress and pants made in Pakistan
Wish I would have read reviews
DO NOT PURCHASE FROM LEDERHOSEN STORE

24 August 2023
Unprompted review
Rated 1 out of 5 stars

Will never go here again

I entered a purchase for a medium men's shirt 8/18/23. Relying on the product's page, medium was the correct size. However, I then learned that the sizing guide is the authority and I actually needed a small (keep your stuff in order, Lederhosen Store)! On the same day, I tried to reach out to make a change. The phone number provided does not work - it either had busy signal or immediately dropped. The order confirmation email stated that I could use a live chat - there is none! The only way to communicate is through an archaic forms based email entry system. I tried every day to message to change out the size but I got the runaround, referencing me back to the sizing guide instead of honoring my simple request to swap out small for medium - not a complicated request to understand. I even kept trying to call the phone number and checked to see if the chat was available - nothing. My order status showed as being in process but I was told that it was already shipped so nothing could be done. If I do a return, I lose my $14, have to pay to ship the item back and lose more money with a 20% restocking fee. I should have stayed clear of this store. I am now disputing the purchase with my credit card company. Horrible experience. Avoid this place - there are so many other more customer-friendly and less sketchy places to support. I should have looked at the store's reviews before buying anything.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

Sizing Inconsistent - Customer Service 0/10

I've ordered 5 dirndls all with sizing issues. The sizes are completely inconsistent and about 12 emails later, I still don't have a resolution. I've sent photo after photo and proof that the sizing is completely inconsistent and I keep getting the run around. The dress fits and the blouse is about 4 sizes off or the blouse fits and the dress is a couple of sizes off. I've measured corrected AND sized up as they're made / shipped from India and the sizing chart is inaccurate. Despite sizing up, there are still sizing issues with every single one of my dirndls and a resolution doesn't seem possible. I do NOT recommend this store.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

I give zero stars

I give zero stars, Warning!!! their contact phone numbers are not working. They respond to emails days after submission. When I attempted to cancel my order before shipped they still tried to charge me a 20% fee. The same items they sell are available on Amazon with faster delivery and better customer service.

24 April 2023
Unprompted review
Rated 2 out of 5 stars

You will be charged duty from DHL

I ordered lederhosen and on the website, it stated the price was the final price. Then I started getting texts from DHL. It turns out the leather products are made in Pakistan and they use DHL to ship. I had to pay $25 to get the order released. I contacted the Lederhosen Store and they asked me to pay for it and they'd reimburse me for half. I paid for it and received the order...and then was sent a coupon for $12 off my next order. Not what I expected.
My husband loves his lederhosen and I'm happy with the product but know that you'll have to pay for extra shipping if you live outside of Pakistan.

7 April 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!

Listen to the 1 star reviews. Horrible company. Very cheap quality and the sizing is completely off! Return policy is nonexistent, and they are rude when you ask for a refund, stating you can have a credit. Why would I want to buy anything else on this site?! DO NOT BUY FROM HERE!!!

27 March 2023
Unprompted review
Rated 1 out of 5 stars

Ordered clothes from them

Ordered clothes from them. It's been a month still no order. I tracked the order say's it processing. Charged my card. I've tried calling number is not in service. And the email doesn't work. If there was a negative chart they would be a 5.
Don't waist time and money in this company.

5 March 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this store

Do not order from this store. The sizing is not correct and once you receive your order, there is no way to exchange your order without paying $50 in shipping back to Pakistan. Customer Service said that they would offer a store credit at "the factory cost" which I'm sure is pennies compared to what we paid but now they have ghosted me, not replying to my last 3 emails, and I haven't seen a credit. Extremely disappointing and we are out $130+.

My Order Number: 49122

30 January 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this store!!

Do not order from this store!!

Placed order- card was charged and the items ordered were not in stock. Second choice also not in stock. Refund requested and not received. No one responds to my inquires regarding the refund. I’ve waited so long for the company to rectify that I missed the window to dispute the charge with my credit card company. Hundreds of dollars out the window. Hard lesson learned

2 September 2022
Unprompted review
Rated 2 out of 5 stars

Poor quality shoes, wrong socks, no response

I ordered haferl shoes, "German Lederhosen Shoes for Men Clean Brown", and they come with socks free. I have two issues - first, they sent the wrong socks, and have been non-responsive to my inquiries about sending the correct socks since I received the order (two weeks going); second, the shoes are supposedly $199 regular price, on sale for $89. These ARE NOT worth this price, the quality is poor, with rough leather, no appreciable insole, and extremely cheap rubber soles that smell terribly like a tire shop. Maybe worth $20 dollars. Buyer beware.

14 November 2022
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I have been waiting for a refund for almost 2 months and they don't answer my emails. Phone number does not even ring, a scam!

29 September 2022
Unprompted review
Rated 1 out of 5 stars

HORRIBLE company

HORRIBLE company, the worst customer service I have ever seen. They had the wrong description on a product and when I gave up on buying it they offered me a refund which I am still waiting after 2 MONTHS. stay far away from this terrible store.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Was concerned that order hadn’t…

Was concerned that order hadn’t arrived, contacted customer support. Reassured that it was in transit. Checked tracking info and had been returned to sender! Contacted customer support again and was offered refund or another order. I opted for refund as would arrive too late for Oktoberfest. I have since made contact 6 times to chase refund as of yet no luck. I’m really hoping I don’t have to escalate this further and that they are just really slow at processing but not holding out much hope after reading other reviews :( very disappointed in this company. MY ADVICE IS DON’T USE THEM !

13 September 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS STORE

DO NOT BUY FROM THIS STORE. You work too hard for your money to send it to this scam company. Sure, the order process is easy but if you are not happy with the quality or if the sizing is wrong....get ready. They will NOT refund your money. They will exchange for a new size but that is going to cost you more money. Buyer Beware. Learn from my mistake and keep shopping. DO NOT BUY FROM this store!

14 September 2022
Unprompted review

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