LED & Power Reviews 

43
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

There was a problem with supplying the bulbs on order Charlie got back to us and sorted an alternative very quickly .There was good communication all through the process. Ordered and arrived next da... See more

Rated 1 out of 5 stars

Nice product nice price but delivery was terrible. Ordered Sunday on a next day promise but its now Friday and after several phone calls to LED and Power it would seem that they have no quality contro... See more

Company replied

Rated 4 out of 5 stars

Order was processed and delivered quickly .It would have given 5 stars if there was no mix up of the products . I am sure the company would have done the best they can to rectify the mistake of delive... See more

Rated 5 out of 5 stars

Clear described products items. Clear communication post ordering. Supplied LED bulbs were more efficient then listed on webpage. Competitive pricing. Called customer support to enquire about... See more

Company details

  1. Lighting Wholesaler
  2. also in
  3. Lighting Manufacturer
  4. Lighting Store

Written by the company

LED & Power are specialists in LED Lighting. Providing mainly Industrial Lighting, Commercial Lighting and Sports Lighting, we offer a wealth of experience and industry knowledge to the wholesale and trade industry, whilst also welcoming end users. Our product ranges cover warehouse and factory lighting, office lighting, sports lighting, external lighting, emergency lighting and many more. Contact our friendly sales team for project assistance, product advice and lighting designs.


Contact info

4.0

Great

TrustScore 4 out of 5

43 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(43)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant - great value for money

Bought 2 LED Floodlights for garden. Well packaged and befitting quality products. Easy to install, test and operate. Physically smaller than their predecessors and look great, with good illumination and even coverage.

18 January 2025
Rated 1 out of 5 stars

They don't want deliver the materials amd no response.

I haven't received the materials yet.
I have paid extra money for the delivery however I haven't received the materials.
I've contacted them many occasions however no answer.
They don't want to return the money back.

31 October 2024
LED & Power logo

Reply from LED & Power

Hi Jay,

Your review is very misleading. The product you purchased was never promised on a next day delivery service, it would have been if you had ordered the standard version but you didn't, you ordered the dimmable version meaning the luminaires had to go through production to have the drivers swapped. This was explained to you over the phone when you called before you placed your order, we are sorry you did not listen to us.

We are also sorry that we only work Monday-Friday 9am-5pm and we were not available to answer your calls over the weekend.

Your order was refunded before 10am this morning (Monday), again, we are sorry we couldn't do this sooner, we do not work over the weekends.

We hope you can find what you are looking for elsewhere.

Rated 1 out of 5 stars

The product was falsely advertised!!!

The product was falsely advertised and when questioned they didn’t care.
the website clearly shows a picture of the remote to control the led light sensor bought with the light. The package even has the instructions in the box for the remote, but when questioned they denied that the remote (which is critical to controlling the sensor, it’s not an optional extra) isn’t included. Complete load of bollocks. Pictures can be provided of the website and Instructions

29 October 2024
LED & Power logo

Reply from LED & Power

Dear Chris,

Thank you for your review. The product you have purchased does not come with the remote control. There is an image of the remote control on the product page as you have mentioned, this is so customers know which remote control to order. The remote control is advertised alongside the product you purchased in the same category and nowhere in the product description of the product you purchased does it say that the remote is included. We will take your review onboard and edit the product listing to avoid this happening again in future.

Please contact our sales office on Monday and we will try and get this resolved for you.

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