Easy ordering, quick shipment, great value! Loving and very impressed with my new XPress 750! If you want the "traditional" bike look, with the benefit of a great pedal assist experience for those i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery was timely. The packing environmentally forward. While one of the fenders was bent during transit – you guys made it up relatively quickly and without too much fuss or must. I did find so... See more
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Other than great reviews, I found that shipping, packaging, workmanship and QUALITY was tip top shape! This bike is everything I thought it would be plus several extras that are of great quality also... See more
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The easy unboxing, the ease of assembly. The comfortable seat and overall riding. The only downside is the complete folding capability. You have to remove the front tire,and front fender inorder to ge... See more
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Company details
Written by the company
At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
Our Commitment to You
Written by the company
- Built on Legendary Service
- We believe that putting people before profit is a disruptive force for good. This belief steers our journey towards creating more than just a brand—it's about fostering a community. One built on trust, support, and shared momentum. It means giving more people the freedom to ride, ensuring fairness over frugality, and remembering that the best business is the one that puts people at the center. Because real momentum comes from doing the right thing in every single moment.
Contact info
2311 W Utopia Rd, 85027, Phoenix, United States
- +16027150907
- contact@lectricebikes.com
- lectricebikes.com
4.5
Excellent
2K reviews
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Most everything was good
Most everything was good. One tube was bad with a defect on the top of the tube, the non-tread side. There is slop in the differential that I have not figured out yet.
28 April 2026
Reply from Lectric eBikes
Hello Morris,
Thank you for the honest feedback! We're glad to hear most of your experience has been positive, but we definitely want to help you get those technical details squared away.
A tube defect right out of the box is never the goal, and we want to make sure that differential is performing exactly as it should. I will have a member of our technical support team reach out to you via email shortly to assist you.
We want to make sure your ride is 100% solid!
The seat post lock is almost useless
The seat post lock is almost useless. I broke the Iever off trying to get to stay locked. It failed every time with normal tightening. Will need to modify it to keep from getting cut by broken cam lock lever.
28 April 2026
Reply from Lectric eBikes
Hi Jon, we really appreciate you taking the time to share your experience. We’re sorry to hear about the frustration with the lock. Please reach out to our team for assistance. We look forward to helping you!
Wonderful customer service
Wonderful customer service. I love that I got to speak with a real, knowledgeable HUMAN when I called. They were so pleasant and helpful.
21 April 2026
Reply from Lectric eBikes
Hi Lacy, thank you so much for the kind words. We take great pride in our support, and it’s wonderful to hear that you had a great experience. We’re always here if you need anything else!
Reply from Lectric eBikes
Hello,
Thanks for the 5-Star Review!
It means a lot to us!
I received my second XP TRIKE...the…
I received my second XP TRIKE...the upgraded 750 watt motor...it was a little harder to assemble...but it's just time . I really enjoy the new model...turn signals eh take them or leave them I was surprised that a electric horn has not been added.... the control's were easy to adjust to. The seatpost was wobbly and it took quite a few contacts to resolve the issue.but it has been taken care of.
28 April 2026
Reply from Lectric eBikes
Hello Peter,
Thank you for coming back for a second XP Trike! It’s great to hear that you're already enjoying the power of the upgraded 750W motor and that the new controls were easy to dial in.
We appreciate the honest feedback on the turn signals and the suggestion for an electric horn. We’re always looking for ways to improve our builds based on rider input! I’m also very sorry that the seatpost issue took a few tries to get sorted out, but I’m glad our team was able to get that fully resolved for you.
Happy riding on your new trike!
Have had my XP2 Trike for 3 weeks
Have had my XP2 Trike for 3 weeks. Had a one problem
wrong seat post was sent-was replaced immediately. Talked to Curtis about other concerns and he immediately put me at ease. I really enjoy the ease of riding this trike.
28 April 2026
Reply from Lectric eBikes
Hello Joseph,
That is so wonderful to hear! We are thrilled that you are enjoying the ease of the XP Trike experience.
I’m glad we were able to get that seat post swapped out for you right away, and I’ll be sure to pass your kind words along to Kurtis! (He’s a rockstar on our team and will be happy to know he put you at ease.)
Welcome to the community, and enjoy many more miles of smooth riding!
Reply from Lectric eBikes
Hello Tom,
We appreciate the kind words about our customer service team, and are so grateful for the wonderful review!
The bike came and was easy to put…
The bike came and was easy to put together and easy to set up. I had a broken cell phone holder and email lecture e-bikes and sent a picture. Then I went for my first ride. I checked my email about 2 hours later and was told a new one was on the way. Great customer service
28 April 2026
Reply from Lectric eBikes
Hello Shawn,
Now that is what we like to hear! We know how exciting that first ride is, and we’re glad we could get that cell phone holder replaced before you even got back from your trip.
Our team prides itself on being fast and efficient so you can stay focused on the road. Enjoy the new bike and the peace of mind knowing we've always got your back!
The trike is damaged a fender wobbly…
The trike is damaged a fender wobbly wheel and may be the axel I have to send a video. And the package i got now has a free set of mirrors and bell and fast charger you won't give me credit even though bit has been only a short seems that you would honor the best deal for me I spent nearly $7,000. I feel like I should be an honored customer.
28 April 2026
Reply from Lectric eBikes
Hello Kathryn,
I am so sorry to hear that your Trike arrived with these damages. We definitely want to make sure your ride is in perfect condition, especially after such a significant investment with us.
I have notified our team, and we will have someone reach out to you shortly regarding the accessories and your order concerns. In the meantime, we will keep an eye out for the video you mentioned, as that will be essential for our technicians to troubleshoot the issues with the wheel, axle, and fender.
Thank you for your patience while we work to make this right for you.
Bike seems to work good
Bike seems to work good. Couple issues with break rubbing and prior damage to paint coming out the box prior to use. Seat is very hard and uncomfortable. Will be switching it out
22 April 2026
Reply from Lectric eBikes
Hello Kevin,,
Thank you for sharing your feedback with us! We’re glad to hear your bike is performing well, but we want to make sure those out-of-the-box details are addressed.
We definitely want to help you with the brake rubbing and the paint damage you noticed. I’ll have a member of our team reach out to you via email shortly to assist with some easy troubleshooting for the brakes and to look into that paint issue for you.
We appreciate you being part of the Lectric community!
I have a bad gearbox in a Lectric One…
I have a bad gearbox in a Lectric One and it's difficult finding support to resolve this quickly. I had to send two emails and finally told I need to contact tech support! Order #1289270. I will update my review if we can get this resolved.
9 May 2026
Unprompted review
Reply from Lectric eBikes
Hello Paul,
I am so sorry to hear about the trouble you've had with your gearbox and the difficulty in getting it resolved quickly.
I can see that you are now working with our tech support team to get this taken care of. We want to ensure your Lectric One is back in perfect riding condition as soon as possible, and our team is committed to seeing this through to a resolution.
Thank you for your patience, and we look forward to getting you back on the road!
Its been great so far
Its been great so far, however I qualified for a Veteran discount of $50 but it won't accept the code provided Pls help
Also I love my new bike, U Guys N Gals Rock!
27 April 2026
Reply from Lectric eBikes
Hello Michael,
That is so awesome to hear, and we are so happy you're loving the new ride! We definitely want to make sure you get the credit you deserve for your service.
I will have a member of our team reach out to you via email shortly to help you with that Veteran discount code and make sure everything is applied correctly.
Thank you for your service and for the kind words!
For a first time buyer of an e bike
For a first time buyer of an e bike, I did my research and found your company to be the most helpful throughout the entire process. From listing the perfect bikes for me, providing detail information about the bikes ,their maintenance and rideability. Ordering, Purchasing and Delivery was easy and efficient.
28 April 2026
Reply from Lectric eBikes
Hello Brenda,
Welcome to the community! We are so honored that after all your research, you chose Lectric for your first eBike experience.
It’s our goal to make the entire journey of getting your e-bike as smooth and transparent as possible. We’re thrilled to hear that the maintenance info and rideability guides helped you feel confident in your choice.
Enjoy every mile of your new adventure, and thank you for the 5-star review!
Great customer service.
So far we are very satisfied with our bikes. I got the bike and wife got the trike.
The trike was missing the front fender when it arrived. But I contacted customer service and they shipped a replacement quickly.
Very happy with the help.
28 April 2026
Reply from Lectric eBikes
Hello Randy,
That is such a great duo! We love hearing about couples hitting the road together on a bike and trike combo. It’s the perfect way to explore.
I’m so glad to hear that our team was able to jump in and get that front fender sent out to you quickly. We never want a missing part to slow down the fun!
Thank you for the 5-star review, and we wish you and your wife many happy miles on your new rides!
It arrived on time
It arrived on time, and extremely will packed.
I put it together without any instructions.
That is one thing I do not like, going on line to get the instructions. I am not that great on the phone.
All in all I give them a big 5 stars
28 April 2026
Reply from Lectric eBikes
Hello Terry,
Thank you so much for the 'big 5 stars' in your comments! We are so glad to hear the bike arrived perfectly packed and that you were able to get it assembled so easily.
We completely understand the preference for a physical manual. We’ve transitioned to digital versions to help the environment and ensure our riders always have the most up-to-date information, but we truly appreciate your feedback on that experience.
Welcome to the Lectric community! We’re so glad to have you with us!
The chain was off on one of the bikes
The chain was off on one of the bikes. I called customer service who transferred me to tech service. I spent 1/2 on hold and no one picked up. I need someone to call me to fix this. It’s obvious the chain was never put on before shipment. 847-363-8795
23 April 2026
Reply from Lectric eBikes
Hello Martin,
I am so sorry for the frustration! We truly apologize for the long hold time you experienced; that is certainly not the level of service we strive to provide.
I can see that you are now working with our customer service team to get this resolved and ensure your chain is properly set up. We want to make sure your bike is in perfect riding condition and that you're able to get out on the road as soon as possible.
Thank you for your patience while we get this sorted out for you!
First it took me awhile to read about…
First it took me awhile to read about ebikes. When i found Lectric and studied further, they are for sure the fairest for what you get. Lectric 2.0 lite is very comfortable and fast. I was super happy. Ordering was simple and fast. Also I've really enjoyed the videos of anything you have a question about. I'm so happy that I picked Lectric. I feel comfortable and at ease knowing I made the right choice.
21 April 2026
Reply from Lectric eBikes
Hello Beverly,
It is so rewarding to hear that your research led you to us! We know there are a lot of options out there, so hearing that you found Lectric to be the fairest value really means a lot to our team.
The XP Lite2 is such a fan favorite because it balances that lightweight feel with plenty of speed and comfort. We’re also happy to hear that our video library has helped you feel at ease. Having that support available 24/7 is exactly why we create them!
Welcome to the community, and thank you for choosing us for your eBike journey. Happy riding!
Reply from Lectric eBikes
Hello,
That’s the perfect combination! We love hearing that you were able to get through assembly quickly and straight onto the fun part.
Thanks for the 5-star review, and enjoy the many adventures ahead on your new ride!
When my XP4 arrived I was really…
When my XP4 arrived I was really nervous when I opened it. Ive heard so many complaints about scratches from shipping. Mine was perfect! Easy setup and I love it!
28 April 2026
Reply from Lectric eBikes
Hello Barry,
We love hearing that! We put a lot of effort into our unboxing experience and packaging to make sure your bike arrives in pristine condition, so it’s awesome to hear that yours was perfect right out of the box.
There's nothing quite like that feeling of relief and excitement when you finally see your new ride for the first time. We’re so glad you’re loving the XP4!
Thank you for the 5-star review, and welcome to the Lectric community!
There purchase was easy
There purchase was easy, the delivery as sooner than expected, the assembly of the bike was easy, the first ride was amazing. Already over 150 miles!
28 April 2026
Reply from Lectric eBikes
Hello Dan,
Over 150 miles already? That is incredible! You are definitely making the most of your new ride right out of the gate.
We’re thrilled to hear that everything from the purchase to the "sooner than expected" delivery went smoothly. It sounds like you and your bike are a perfect match.
Keep racking up those miles, and thank you for being such an awesome part of the Lectric community!
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