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Lebara Germany Reviews 16,030

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TrustScore 4.5 out of 5

4.7

Telecommunications Service Provider
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Rated 5 out of 5 stars

Abdellah Hallouque Was friendly and very helpful. He speaks many languages fluently and it was easy to switch from a language to an other : Berber , French, German. Very pleased and satisfied with t... See more

Rated 5 out of 5 stars

Very friendly and helpful support, I never thought my problem would be reached and solved this fast. I feel very satisfied about the customer service team in Lebara

Rated 5 out of 5 stars

Excelent service , I would like to give special thanks to Mohamed for the support thank’s a lot best of luck

Rated 5 out of 5 stars

The service was so smooth, simple and fast. The service guy named Hallok was really so patient and gave me clear, precise instructions regarding my service request. Great job Hallok :) Thanks a lot!... See more

Company details

  1. Telecommunications Service Provider

Written by the company

LEBARA wurde 2001 in England gegründet, um frischen Wind in die Telekommunikationsbranche zu bringen. Unser Markenname ist abgeleitet von den Nachnamen der drei Unternehmer, die für die Firmengründung maßgebend waren. Schnell wurden wir zu einem der erfolgreichsten Mobilfunkprovider in Europa. Wir haben ein klares Ziel, und zwar unseren Kunden eine smarte Alternative zu den etablierten Anbietern in der Branche zu bieten. Dafür setzen wir täglich alle Hebel in Bewegung und streben danach, das am schnellsten wachsende Mobilfunknetz zu werden. Wir möchten jedem eine smarte Wahl bieten. Das heißt für uns: ein zuverlässiges Netz, einen fairen Preis und einen hervorragenden Kundendienst. Deshalb stehen wir für: „Deine Knete. Deine Entscheidung.” und setzen uns tagtäglich dafür ein, dass unsere Kunden genau das bekommen, was sie wirklich brauchen. Nicht mehr, aber vor allem nicht weniger. Millionen Menschen weltweit vertrauen auf unsere smarten LEBARA Tarife – und täglich werden es mehr. Das spiegelt sich auch in unseren Kundenbewertungen wider. Dass unsere Kunden so zufrieden mit unserem Service sind, macht uns besonders stolz. Gleichzeitig arbeiten wir kontinuierlich daran, unsere Tarife und Produkte weiter zu verbessern, um unsere Kunden auf der ganzen Welt noch besser zu vernetzen.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 3 out of 5 stars

Little slow but got my sms back

10 April 2026
Lebara Germany logo

Reply from Lebara Germany

Dear Aran Shaileshbhai Modi, thank you very much for your feedback! We are glad to hear that you have received your SMS, even though it took a little time. We apologize for the delay and thank you for your patience. We are always happy to help you! Kind regards, Your Lebara Team.

Rated 5 out of 5 stars

Abdellah Hallouque Was friendly and…

Abdellah Hallouque Was friendly and very helpful.
He speaks many languages fluently and it was easy to switch from a language to an other : Berber , French, German.
Very pleased and satisfied with the help

8 April 2026
Rated 5 out of 5 stars

Recomand

I have been using Lebara for eight years and I am very happy with the network and absolutely everything I have, I have Internet signal, minutes, everything I want.

7 April 2026
Rated 5 out of 5 stars

Great support!

The agent was super friendly and helpful to check up on my portability! He tried to persuade me back! Which I appreciate a lot! I did explain to him that it was not due to lebrara short comings but only that I couldnt have a contract with a newly established bank account! After I gain enough Shufa credit report I will switch back to Lebrara! It is because of helpful agents like him!

7 April 2026
Unprompted review

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