Spacious, very clean, and perfect for a family stay with plenty of room to relax after a day outdoors. The location was excellent — quiet and convenient, yet still close to Whistler Village. It was ea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a really nice stay here. This cabin offers privacy and convenient access to downtown Banff by bus or walking along trail. Plenty of sleep space with a cozy loft and private bedroom. Easy checki... See more
Company replied
We had a really lovely stay at this lodge. It was spotlessly clean, tidy, and thoughtfully laid out, which made it feel welcoming from the moment we arrived. The space worked really well for us as a f... See more
Company replied
The host was really great with everything! There were timely auto-sent notes with all the information you need...but when my travel plans were messed up due to flight issues and missing baggage, they... See more
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Company details
Written by the company
Finding a great vacation rental should be the easy part of your trip. At Leavetown, it is. We offer thousands of properties across Canada, the USA, the UK, and France, from cozy mountain cabins to beachfront escapes and city apartments worth staying in. Whatever your destination, we have options. We're 100% employee-owned, and it shows. Our guest support team is available 24/7 by phone, email, or chat, made up of real people who are genuinely invested in making your stay great. Not bots. Not a ticketing queue. Actual humans who pick up. Every booking comes with our best price guarantee. Find a better rate elsewhere and we'll match it. Staying longer? Our extended-stay rates make remote work and longer adventures genuinely affordable. Your next trip should be memorable for the right reasons. We make sure of it.
Contact info
Suite 400 319 W. Hastings St. , V6B 1H6, Vancouver, Canada
- +18779021616
- hello@leavetown.com
- leavetown.com
4.6
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Reply from Leavetown
Thank you for your kind review, Andi! We're delighted to hear that you had a great stay and found our communication fast and easy. Providing a smooth and enjoyable experience for our guests is always our top priority. We hope to welcome you again in the future!
Reply from Leavetown
Thank you so much for your kind words, Steph! We're delighted to hear that you enjoyed the accommodation and the beautiful surroundings. It was a pleasure hosting you, and we hope to welcome you back for another wonderful stay in the future!
Leave Town provided an easy and…
Leave Town provided an easy and stress-free experience.
16 October 2024
Reply from Leavetown
Thank you so much for your lovely review, Bradley! We're thrilled to hear that Leave Town provided you with an easy and stress-free experience. Ensuring our guests have a seamless and enjoyable stay is our top priority, and your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back in the future for another fantastic stay!
The resort was all we had hoped for and…
The resort was all we had hoped for and booking was straightforward. Thanks for a great experience.
10 March 2025
Reply from Leavetown
Thank you so much for your kind words, Peter! We are delighted to hear that the resort met your expectations and that you found the booking process straightforward. It was our pleasure to provide you with a great experience, and we hope to welcome you back in the future.
Everyone has been very responsive and…
Everyone has been very responsive and helpful providing guidance as we prepare for our family vacation. We are grateful for the recommendations and the attentive service. We highly recommend to all!
14 March 2025
Reply from Leavetown
Thank you so much for your kind words and thoughtful feedback, Jason! We are truly delighted to hear that you have found our team responsive and helpful as you prepare for your family vacation. Providing you with excellent service and recommendations is our top priority, and it’s wonderful to know our efforts have made a positive impression. We sincerely appreciate your recommendation and are excited to welcome you and your family for a memorable stay!
Perfect getaway experience for celebrating 50…
Leavetown provided all information up front and it was mostly pretty clear. The property itself was gorgeous, had everything we needed and made for a comfortable stay (6 couples, no children). I will book with them again soon!!!
3 March 2025
Reply from Leavetown
Thank you so much for your wonderful review, Michelle! We're delighted to hear that you found the property gorgeous and well-equipped for a comfortable stay with your group. It's fantastic to know that our communication was helpful and clear. We truly appreciate your kind words and are excited to welcome you back for another fantastic stay in the future!
Ski and stay in Jackson, WY
We had a wonderful time in Jackson Hole. The accommodations at the Snow King Resort were great and the resort was an easy drive to the ski area.
26 January 2025
Reply from Leavetown
Thank you for your kind words, Tassie! We're delighted to hear that you had a wonderful time in Jackson Hole and enjoyed your accommodations at Snow King Resort. It's great to know the location was convenient for your ski trip. We’d love to welcome you back in the future!
Superb location and magical experience
Superb location, brilliant view of the old city of Malaga (castles, cathedrals), magical air, clean and fully equipped room, a real treasure!
3 March 2025
Reply from Leavetown
Thank you so much for your kind words, Joe! We're thrilled to hear that you enjoyed the location and the stunning views of Malaga. It’s wonderful to know that the room met your expectations and provided you with a memorable stay. We would love to host you again in the future!
Stay dates,Feb 13
Stay dates,Feb 13 - 21, 2025: Canmore / Mistaya Place / Cascade Suite: 2 Bedroom + Den Penthouse.
We were so pleased to have found this property. I think the photos undersell it a little! It was large and spacious enough for our 4 adults and 3 children but also felt incredibly homely and cosy. We had lovely relaxing evenings in the sitting room. The place was spotless and there were lovely touches like plenty of toilet roll, lots of towels, excellent kitchen utensils etc. Our only negative point was that we found it hard to get in! Between 4 adults we really struggled to understand the multiple codes needed to access various areas, especially turning up late in the evening. Saying that we rung for help and got an immediate response from the team so thank you for that. Thank you for a great stay!
14 February 2025
Unprompted review
Reply from Leavetown
Thank you so much for your wonderful review, Mike! We're so glad to hear that the property exceeded your expectations and provided a comfortable, homely space for your group. We appreciate your kind words about the cleanliness and the thoughtful touches that helped make your stay more enjoyable. We're happy to hear that our team was able to assist promptly with the access codes. We look forward to welcoming you again in the future!
The property was incorrectly marketed
The property was incorrectly marketed, it said it had a hot tub when it didn't. There was noone on the buildings reception that could help fix any issues. 3 out of 5 bedrooms had curtains that we couldn't close and when we asked them to fix it they said we had to be in as they didn't have a key. Fairly hard to be home on a ski holiday when you have lessons booked.
I have photos and the booking confirmation that confirms that it said it had a hot tub.
14 February 2025
Unprompted review
Reply from Leavetown
Thank you for your feedback, Alex. We apologize for the inconvenience you experienced during your stay. However, we would like to clarify that the property you booked was not advertised with a hot tub. We also sincerely apologize for the issue with the curtains and any disruption it caused during your holiday. We are currently processing your refund to address this inconvenience. Thank you for your understanding, and we hope to host you again under better circumstances.
Customer service is great
Customer service is great. Very efficient staff who communicate well.
27 February 2025
Reply from Leavetown
Thank you so much for your kind words, Rene! We're thrilled to hear that you had a positive experience with our customer service. Our team works hard to ensure everything runs smoothly, and your feedback means a lot to us. We look forward to welcoming you again soon!
Excellent service
Excellent service, very polite and aided in streamlining everything. Thank you, thank you thank you!
27 February 2025
Reply from Leavetown
Thank you so much for your wonderful feedback! We're delighted to hear that our team was able to make your experience smooth and enjoyable. Your appreciation means a lot to us. We hope to welcome you again soon, thank you once again!
Excellent customer service!
I reached out to the Leavetown Vacations team with some questions about my upcoming holiday, and they were fantastic! They responded quickly, provided clear and helpful information, and made sure I have everything I need for a smooth stay. Their professionalism and attention to detail gives me confidence in my booking. Highly recommend their service!
23 February 2025
Reply from Leavetown
Thank you so much for your fantastic review, Annemieke! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our team. Providing excellent customer service is our top priority, and we’re thrilled that we could assist you with your holiday plans. Your confidence in us means a lot, and we’re so grateful for your recommendation. We look forward to welcoming you again!
Fantastic Stay!
23 February 2025
Unprompted review
Reply from Leavetown
Thank you for your fantastic review and 5-star rating! We're so happy to hear you had a great stay and hope to welcome you back again soon!
It was a pleasure dealing with…
It was a pleasure dealing with Leavetown for our vacation.
Thank you for the great customer service.
23 January 2025
Unprompted review
Reply from Leavetown
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. It was a pleasure assisting you, and we hope to welcome you again for another fantastic vacation!
Reply from Leavetown
Thank you so much for your kind words! We're thrilled to hear you enjoyed the property, and we're glad that our efforts to be responsive and accommodating helped make your stay more enjoyable. It was a pleasure hosting you, and we hope to welcome you back in the future!
Beautiful accommodation in Panama City
We booked a beautiful accommodation in Panama City through Leavetown. The place was gorgeous and their team was very helpful and responsive.
15 February 2025
Reply from Leavetown
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the accommodation in Panama City and that our team was able to assist you. It’s always our goal to provide excellent service and memorable experiences, and we’re so glad we could do that for you. We hope to welcome you back soon!
5/5 for communication!
My partner and I recently booked accommodation through Leavetown, and I have to say their customer support is outstanding, available 24/7. I initially reached out because I couldn’t find the email with the arrival information, but it turns out it was sent when I booked and got buried in my inbox—my mistake! Additionally, the team on-site had trouble locating my booking, but when I contacted Leavetown, they quickly found it. It’s rare to find travel companies that offer real, human support, and I truly appreciate that about Leavetown. We’re already looking forward to booking our next trip with them!
3 December 2024
Unprompted review
Reply from Leavetown
Thank you for your thoughtful review, Zia! We're so pleased to hear that you had a positive experience with our customer support team. We know how important it is to have real, reliable assistance when traveling, and we’re always happy to help. We truly appreciate your kind words and look forward to helping you plan your next trip! Safe travels!
Great customer service
Rented a unit in Canmore. Had a few questions about the hot tub. Great responsiveness and quick resolution. True hospitality.
11 October 2024
Unprompted review
Reply from Leavetown
Thank you for your review, David! We're glad to hear that our team was able to assist you quickly and that you had a great experience. Providing great hospitality is what we strive for, and we’d love to welcome you back in the future!
Leavetown is great to work with on…
Leavetown is great to work with on multiple occasions. They have great communication, friendly, helpful staff. We have been so pleased with our bookings, communications and overall experience working with Leavetown. Will definitely book and use them again in the future!
11 December 2024
Unprompted review
Reply from Leavetown
Thank you for your wonderful review, Vernon! We're delighted to hear that you've had such positive experiences with Leavetown. Our team takes great pride in providing excellent communication and service, and it’s fantastic to know that we've met your expectations. We truly appreciate your continued trust and look forward to assisting you with future bookings!
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