Lease Car Direct Reviews 

200
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company, noting that the entire journey was handled with complete professionalism. Customers frequently praise the staff for being exceptionally helpful, proactive, and always available to answer any questions from initial inquiry to final delivery. People consistently highlight the outstanding communication and efficient, clear processes that make every transaction completely stress-free. Consumers are also extremely pleased with the rapid vehicle delivery times, often receiving their new cars ahead of schedule. Buyers note that the team consistently goes above and beyond to secure unbeatable deals tailored precisely to individual needs. Reviewers strongly recommend this trustworthy business to anyone seeking a seamless and satisfying car leasing experience.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting an efficient and stress-free... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be exceptionally positive, seamless, and stress-free. Reviewers... See more

User experience

People report overwhelmingly positive experiences with user experience, finding the entire process... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting the incredible speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more

Rated 5 out of 5 stars

I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service. Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get eve... See more

Rated 5 out of 5 stars

This was our first time of leasing a car. The experience has been easy due to the excellent customer service from Harj. His availability to contact by phone, messages and email was excellent and... See more

Rated 5 out of 5 stars

From beginning to end, my experience with Harj and the team was fantastic. We were pleasantly surprised when our 75 reg VW Tiguan R-Line arrived a month early. We couldn't be more thrilled and will de... See more


Company details

  1. Leasing Service

Written by the company

Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(200)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

First time leasing a car

First time leasing a car, and couldn’t have chosen a better company. Harj was the sales associate that was assigned to me, and he was able to get me a really good deal on a car I’ve always wanted. Most competitive prices on the market as I had been shopping around but the deal Harj was able to get me could not have been beaten.

Also His communication was great, always updating regularly and organised a swift delivery on time.

Looking forward to driving the car for next few years and would definitely use their services again.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Great service throughout, communication was great and the whole process was really smooth! Do it all again in a couple years! Thanks for everything Harj really appreciate it:

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Best in the game! Defo will be back

First time i’ve used Lease car direct & will deffo be using them again!
Atul is the man! Always there for any questions and always kept me updated - even out of office hours he was always there to answer any queries
Process was easy and simple and defo got the the best prices on the market - Keep it up :)

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Harj, excellent customer service

Harj has provided exceptional customer service from the day I first started talking to him and finding my new car . He provided me with an amazing deal and the car also arrived in good time as expected. I am extremely happy with my new car and I recommend anyone who is looking to lease a car to go through Harj. Many thanks, Jess.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Harj

Harj, thank you for your exceptional customer service throughout the whole process. Always putting the customer first. Thank you again and I will definitely be using Lease Car Direct for my next vehicle.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

First time Leaser here...

First time Leaser here after thinking about it for a number of years. Got a cracking deal with Atul for a new A4 Avant which has been delivered this week. Car is superb and the quality of service from Atul has been outstanding. Thanks so much 🙏

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Goes above and beyond

Used Harj a couple of times now, never disappoints.
Always available to help and guide. Customer service has been great. Well above and beyond of what I would normally expect.

Will definitely be using again in the future

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Cant fault the service i received, they were happy to answer any question i might of had. The whole process from ordering the car to delivery date was seamless. Amazing service would definitely use again

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Where do I actually start we’ll decided…

Where do I actually start we’ll decided to get get daughter a brand new Audi a1 for her birthday but was really limited with time of getting her it however comes a guy called Atul what star he was of locating me the car and getting me it few days before my daughters birthday so over the moon with the service provided from start to finish would recommend anyone who is wanting a car and a pacific car and wanting it for certain time is to reach out for him Atul brilliant service very polite and really helpful thank you Atul your a star ⭐️

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Harj

Harj was extremely helpful all the way through the process the first time I leased with lease car direct and again the second time. Thank you

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent lease company

Excellent lease company.
Harj was professional and efficient in the order process and any follow up queries regarding delivery.
Highly recommend!

10 August 2023
Unprompted review

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