Lease4Less Reviews 1,204

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting quick response times and clear communication throughout the order process. Consumers frequently mention that the service provided is outstanding, with staff going the extra mile to ensure satisfaction. However, some customers also noted issues with receiving updates, stating they only got information when they actively chased it. A few people experienced significant delays in receiving their orders, with delivery dates being considerably off from initial estimates.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpful, efficient, and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and efficient service. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the smooth and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laura, has made our experience exciting, unstressful and informative, keeping in touch throughout every step! Dealerships nowadays don’t give you this kind of service! Laura found us a sto... See more

Rated 5 out of 5 stars

We’ve been working with James Rushton for about five years now and honestly wouldn’t go anywhere else! He’s sourced four vehicles for us so far — both business and personal — and we’ll be ordering... See more

Rated 5 out of 5 stars

I want to start off by thanking Matthew who has shown great determination and commitment to help provide support. You can hear the care and smile provided with each call. Always updating me on the av... See more

Rated 5 out of 5 stars

Matthew Cornes has been really helpful from the start — super quick to reply, always clear with information, and has made everything easy and stress-free. He’s kept me updated throughout and got every... See more


Company details

  1. Car Leasing Service

Written by the company

Lease4Less is a specialist vehicle leasing broker with access to many funders, and our aim is to secure the highest discounts on vehicles, and select the most appropriate funder to suit your requirements. This is based on price, quality of service, availability of credit, your preferences and your ultimate satisfaction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personal and friendly service

Ordered my private lease car with the help of Matthew Cornes. Really informative and genuinely cared about finding me the best deal and the car that best suited my needs. Kept me informed right up until delivery and made sure the whole process was smooth and easy and I understood every step. Thanks so much. Would highly recommend

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Matthew cornes was brilliant throughout…

Matthew cornes was brilliant throughout the whole leasing process.
Even with delays that made me wait roughly 6 months for my car!... Matthew kept me up to date with any news regarding my car when he got it.
He was very good and a credit to the company he works for

25 April 2026
Unprompted review
Rated 2 out of 5 stars

I’ve waited 7 MONTHS for my car and…

I’ve waited 7 MONTHS for my car and STILL WAITING. They said four months and we’re on 7 MONTHS and COUNTING…..
Not happy at all. The MAIN reason I went with Lease4less is because of the date and they knew that because I emphasized it on our first phone call. You only get updated when you chase up and dates were sooooo off I could’ve gone else where and got a car 2 months ago already. Still no update on where it is and how long. I’ve been told MARCH and we’re going on to May. Also no accountability, just blaming it on manufacturers timeline? Okay so do something about it then instead of making deals and taking one year to deliver the car??????

19 April 2026
Unprompted review
Lease4Less logo

Reply from Lease4Less

Hi Aisha,
Thank you for your review. We do need to correct and clarify several points so the situation is accurately reflected.
Your vehicle was ordered in December, meaning you have not been waiting seven months. While the original estimated delivery timeframe provided by the manufacturer was around four months, this was always an estimate and subject to change depending on production and shipping schedules.
We can also confirm that your vehicle has been built and is currently in transit, which places it firmly in the final stage of delivery. Although an earlier estimate referenced March, this subsequently moved into April and now early May due to manufacturer and logistics updates — not due to lack of action or accountability from Lease4Less.
Regarding the suggestion that you could have “gone elsewhere and received a vehicle two months ago”, it’s important to clarify that vehicles of this type are produced on the same manufacturer production lines regardless of broker or leasing provider. Changing suppliers would not have changed the factory build slot or shipping timeline, as all orders are subject to the same manufacturer‑controlled process.
Additionally, statements suggesting this order will take “one year” are incorrect. This vehicle is nowhere near a 12‑month delivery timeframe and is approaching handover. Leasing providers do not have the ability to accelerate factory output, vessel schedules, or port processing once a vehicle has been produced and dispatched.
We fully appreciate how disappointing it is when timelines move, particularly when delivery timing was a key consideration for you. However, it is important to be clear that Lease4Less has not been inactive or unaccountable — the delays experienced are the result of manufacturer and logistics factors outside of our control. We also make it very clear from the outset that delivery times are estimates only.
Your vehicle is now in transit, and we will continue to keep you informed through to delivery.

Rated 5 out of 5 stars

Whole process smooth and easy

Laura made the whole process smooth and easy. She promptly replied to my questions and provided multiple quotes for me so I could compare between trims/mileage/colour etc. Even better Laura then price matched on the particular car spec I wanted to make it a very competitive price.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy contacts and very helpful guys who…

Easy contacts and very helpful guys who dealt with me
I was a bit concerned as I had never used this company before and am always very aware of scammers or dodgy companies but these people were first class.
Matthew Cornes was particularly helpful and nothing seemed too much trouble for him.
He was very easy to communicate with, understood my concerns and dealt with any questions quickly and professionally..
Connor was also very helpful and needs a mention, thank you.
I would certainly deal with these guys again and would certainly recommend them

15 April 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Laura has been absolutely fantastic in keeping me updated throughout the process of ordering my new vehicle, which is due for delivery later this month. Although I can’t yet comment on the delivery experience, if it’s anything like the outstanding service I’ve received so far, I’m sure it will be excellent. Laura has made the entire journey completely stress-free and is an absolute credit to the company.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Genuine 5 star review

Genuine 5 star review. Everything about my experience with Lease4Less, from the first phone call, was excellent. Stephen took the time to discuss all my requirements in detail and went to a lot of effort over a number of days to source a suitable vehicle. I had frequent courtesy calls to let me know where we were in the process and to guide me through reviewing the relevant online paperwork to ensure I'd completed it all properly to avoid any delays. Stephen is very knowledgable, professional and friendly and navigated the whole process making it as stress free as possible for me, which I really appreciated. I've saved all the contact details and will definitely go straight back to Stephen and Lease4Less when my lease is up in two years. For anyone considering a lease company and reading reviews, you won't get better advice or customer care anywhere else.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

My experience with Stephen Wilson was exceptional from start to finish. Made sure I understood every part of my vehicle order and maintenance plan. Will be back for my next car and for my partners next year. Thanks.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

James was absolutely fantastic…

James was absolutely fantastic throughout, his personal knowledge and passion, his personality and the way that he handled the enquiry from start to finish was a key factor in me placing the order so confidently, knowing that I was in good hands.

He kept me apprised of the situation at each stage, working diligently behind the scenes towards my various my requests. I’m grateful that James picked up my enquiry and would highly recommend.

FAO James Rushton

26 March 2026
Unprompted review
Rated 5 out of 5 stars

New car lease

Matthew Wroe was very efficient and informative of the process and found me a better deal on a higher spec model within the timeframe required very smooth process, definitely recommend

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Would Highly Reccomend

Laura has been incredibly helpful — nothing is ever too much trouble. She managed to sort out both of my new leases this month with ease. Highly recommended.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience of dealing with Lease 4 Less was enhanced by David Cawdrey

My experience of dealing with Lease 4 Less was greatly enhanced by David Cawdrey in the Sales dept.
He was professional, friendly, patient and helpful throughout the whole process of leasing my vehicle, answering the many questions that I had and keeping in regular contact.
I had an issue in the order process, which was no fault of David or Lease 4 Less, which made me decide to change vehicles and brand. David was again helpful and supportive throughout this, thank you.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Laura was honestly so helpful

Laura was honestly so helpful! She made the whole process easier and talked me through every step. Even with my 100s of questions she never failed to help me! Honestly she is the main reason I have stayed with this company, cant fault her so brilliant!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Only lease company I use

Fantastic customer service and a great price. Lease4Less have always worked hard to get me what I want at the best possible price.

Laura was effective informative and super efficient. They also make life easy in terms of handover and dealing with queries. Highly recommended.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently dealt with Laura ay Lease4Less

I recently dealt with Laura at Lease4Less and the whole experience was excellent from start to finish. Laura was incredibly helpful, responsive and knowledgeable throughout the process. She made everything straightforward, explained the options clearly and kept me updated at each stage.

Nothing ever felt like too much trouble and she handled everything quickly and professionally, which made the whole leasing process really smooth and stress-free.

I’d definitely recommend speaking with Laura if you’re considering leasing a vehicle through Lease4Less. Great service and a very positive experience overall.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Mercedes GLC

Dave was really helpful throughout the process and kept me updated at all times.

Really easy to deal with and would recommend their services!

22 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look