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Review summary

Created with AI, based on recent reviews

Evaluating 510 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their knowledge, patience, and supportive approach, which greatly enhances the learning process. The user experience is consistently described as smooth and easy to navigate, with many appreciating the well-structured and informative course materials. People also commend the quality of the courses and products, finding them practical and effective for skill development. However, some customers expressed dissatisfaction with certain aspects, such as outdated course content or poor presentation quality, including issues with audio and visual elements. A few also noted that some courses might not be as in-depth as expected for their advertised level, or that assessment questions were poorly worded.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their knowledge, patience, and supportive... See more

User experience

People report positive experiences with user experience. Customers praise the platform's ease of navigation,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the training... See more

Product

Customers consistently note positive experiences with product. Many reviewers found the courses to be... See more

Quality

Users describe positive interactions with quality, highlighting affordable, high-quality learning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very smooth training process. Great location, free parking under the building. Easy to find. Communication was great before and after the course. I attended the Swedish Massage and Lymphatic Drain... See more

Rated 5 out of 5 stars

I recently completed the Swedish massage and lymphatic Drainage course with Lisa. What an amazing tutor, she explained everything in detail and offers a lot of support afterwards. I'd highly recomme... See more

Rated 5 out of 5 stars

At first i was afraid to spend my money online on a company due to scam risk. This was one of the best decisions i made this year and planning to purchase more courses to add onto my healthcare qua... See more

Rated 5 out of 5 stars

As a dog lover with an older dog I thought it was important I learn sone first aid skills in case I ever need these. The online course from Lead Academy was simple to access, easy to follow, very in... See more


Company details

  1. Educational Institution
  2. Training Centre

Written by the company

Lead Academy is a leading provider of online training, practical courses, and professional accreditation. Our innovative e-learning platform offers professional qualifications with materials accessible wherever, whenever through your computer, tablet, or even your phone! Lead Academy knows that learning doesn’t begin and end in the classroom. Education is an ongoing process throughout our lives. That’s why we offer courses covering a variety of subject areas, accessible anywhere in the world. We keep our training affordable without losing out on quality, with all materials designed and delivered by industry experts. Through this, we aim to help people achieve their personal and professional development, with UK and internationally-recognized accreditation as proof of their new skills and knowledge.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Course

Attended the Phlebotomy Part 1 course yesterday.
Great class and amazing teacher Kloutina
Fun and great teaching skills.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Photography course for beginners

The photography for beginners course was great, teaches you everything you need to know to get started with photography, e.g. camera settings, poses/positions of subjects and which lighting is best for what you’re trying to capture. Videos are very informative and easy to understand, would definitely do another course.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great training with well…

I had a great training with well trained and experienced trainers who were able to give us the full range of training and understanding to make the basic phlebotomy work more enjoyable with the practical aspects and they have awesome trainers with a conducive environment and easy location to access

15 March 2026
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH LEARNING PROCESS

Very interactive sessions and the trainers are very helpful, friendly and supportive.
I would recommend to everyone that what to advance their career in healthcare .
The learning process is top notch.
Shakirat A. Omoteloye
Student

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I recommend

I took this course in order to apply for an ODP role.
The program was enlightening, and I have gained knowledge. The coursework is detailed, and assessors are always available to answer your questions and provide feedback on your assignments. I particularly liked that I was able to complete this course around my busy work and family schedule

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Lisa J delivered a fantastic day.

Lisa J of Lead Academy delivered a fantastic day this Sunday. She's so knowledgeable and was incredibly clear in teaching and demonstrating. She gave lots of relevant information and made it interesting and enjoyable. I would recommend her wholeheartedly.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

I took the Indian head massage course…

I took the Indian head massage course at Birmingham centre. I have to say Lisa is an excellent teacher, this was my second training with her and she has been very knowledgeable, helpful and very patient. Lead academy run their courses very professionally and the student number are not too high so everyone gets time to practice.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative, gained a lot of knowledge due to the speaker was also knowledgeable about the subject. It was great.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great course with clear instruction and…

Great course with clear instruction and plenty of hands-on practice. The instructor was knowledgeable, supportive, and made the techniques easy to understand. I left feeling much more confident in my massage skills. Highly recommend to anyone wanting to learn or improve their massage techniques.

13 March 2026
Unprompted review

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