Legal & Debt Solutions Reviews 372

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional knowledge, patience, and kind demeanor, highlighting their helpfulness and ability to explain complex processes clearly. Many people found the customer service exceptional, noting the personalized support and quick response times that made their overall experience easy and stress-free. However, some people were dissatisfied with the service, mentioning that they felt they were not helped and were passed between different agents. A few other people also felt that their concerns were not addressed promptly, requiring numerous follow-ups.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for their helpfulness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, patience,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

User experience

Users describe positive interactions with the overall experience. Many customers highlight the process as... See more

Response time

People report positive experiences with response times. Customers consistently praise the swift and accurate... See more

Based on these reviews

Rated 5 out of 5 stars

Tandi has been, in all my contact, calls, messages, emails....nothing short of BRILLIANT!! I am a 72 year old pensioner... not used to technology, at all. She helped me, literally, step by step by ste... See more

Company replied

Rated 5 out of 5 stars

I had a conversation with Zitho and I truly appreciate the support she gave me. She was incredibly patient throughout the process. Even when I missed her calls, she never gave up — she would send a... See more

Company replied

Rated 5 out of 5 stars

I am so grateful to become a member of the family and thanks to Thandi who made me see debt review in different perspective because of the way she explained it to me and I feel so relieved that I won... See more

Company replied

Rated 5 out of 5 stars

I'm super happy to be helped by LDS I'm being removed. From deb review which convince me by lying to me thank U so much liselle U are really a star and patient somebodyLDS plz help my brother and sist... See more

Company replied


Company details

  1. Debt Relief Service
  2. Alternative Financial Service
  3. Credit Counseling Service

Written by the company

Customer service is our first priority and we ensure that we take you from over-indebted to debt-free in a few easy steps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tandi o thusise hantle and i…

Thandi o thusise hantle and i understand everything she explained to me.

1 April 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thanks for the great review! We are happy Thandi could assist you so effectively.

Rated 5 out of 5 stars

Good communication and service,thank…

Good communication and service,thank you so much Zitho.

28 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you so much for the kind words! It was truly a pleasure assisting you. we are thrilled to hear you were happy with the service. 😊

Rated 5 out of 5 stars

Efficient!

Smart, efficient with 0 hassles. Thanks to the team I was able to reconstruct my debts and get me back to where I need to be.

30 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you so much for the kind words! We are thrilled to hear that we could help you restructure your debts and get you back on track with a hassle-free experience. Our team strives to make the process as efficient as possible. We’re truly happy for your success!

Rated 5 out of 5 stars

Respect,kind and helpfull from Tandi.I…

Respect,kind and helpfull from Tandi.I appreciate her service

28 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you so much for the kind words, we are thrilled to hear Tandi provided you with such respectful and helpful service!

Rated 5 out of 5 stars

Great Experience

My experience was great, smooth and hassle free. I really appreciate the Legal & Debt Solutions team and a special thanks to Tafa!

26 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"Thank you for sharing your experience! We are happy we could provide a great, hassle-free service. Your kind words regarding our team and Tafa mean a lot to us."

Rated 5 out of 5 stars

Tandi minty

Ngiyabonga kwi company ngosizo

25 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"Thanks so much for the kind words! We’re happy we could help and appreciate the support."

Rated 5 out of 5 stars

Thandi

Thandi

Happy
Thandi assist me

Thandi

Happy, Thandi assist me

19 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you for the positive feedback. We are pleased to hear that Thandi provided such professional and helpful assistance.

Rated 5 out of 5 stars

Thandi

The productive is great, Thandi's approach and clear communication made the process super smooth.
Thank you.

24 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you so much for the kind words. We’re thrilled to hear that you had such a smooth experience and that Thandi’s clear communication made a difference. We’ll be sure to pass your thanks along to her!

Rated 5 out of 5 stars

Excellent speaker

Excellent speaker
Friendly conversation
Straight to the point
Understanding
Knows her job very well

24 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you so much for the kind words!

Rated 5 out of 5 stars

The respond and feedback I always get…was always on point

The respond and feedback I always get went I inquire and the assistance given everytime I get massages from places I owed money

20 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"Feedback like this means the world to us. We believe in working together to find solutions, and we’re so happy to hear that you felt supported throughout the process. Thank you!"

Rated 5 out of 5 stars

Thanks for your help Sis Thandy♥️😘

Thanks for your help, I really appreciate all of your hard work 👏❤️😍and I hope this it will help me a lot thank you so much 😘😍♥️

23 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that our efforts have been helpful to you!

Rated 5 out of 5 stars

“TANDI” first off all she was so good…

“TANDI” first off all she was so good like everything was so clear she made me believe that on this viva Lgal & debt solutions viva tandi👌

19 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

Thank you so much for the glowing review! We are thrilled to hear that Tandi made such a positive impression on you.

Rated 5 out of 5 stars

Thandi tshangase

They good at they work , they know how to help someone, I'm so great full to meet you guys

18 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"We truly appreciate your feedback! Thandi is an expert at what she does, and we are thrilled that she could support you so effectively. Thank you for choosing us and for sharing your experience!"

Rated 5 out of 5 stars

Yugen was the most patient and graceful…

Yugen was the most patient and graceful rep i have ever met. Quick response very helpful. Lds you have GOLD in her!!!!!

17 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"Thank you so much for the amazing feedback! We couldn't agree more—Yugen really is gold. We’re so glad her patience and quick support made such a difference for you. I’ll make sure she sees this glowing review!"

Rated 5 out of 5 stars

I would wish to behelp by Thandi In…

I would wish to behelp by Thandi In future cause she is accurate with time and. Good approach and she know how to do follow up wish she do it for other clients Im impressed.

17 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"Thank you so much for the glowing feedback! We are thrilled to hear that Thandi’s professionalism and timely follow-ups made such a positive impact on your journey. We pride ourselves on having experts who truly care, and I’ll be sure to share your kind words with Thandi and the rest of the team. We look forward to continuing to support you!

Rated 5 out of 5 stars

Most impressive is Yugen's response…she had never left any query unresolved.

Most impressive is Yugen's response time to any query as well as resolving it so expeditiously. She even went to the extent of attending to matters on a weekend! Always ready to satisfy me .

12 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"Thank you so much for the kind words! We are so proud of Yugen for going the extra mile. We know that debt relief can be stressful, which is why our team aims to be as responsive and supportive as possible. Hearing that Yugen could provide that weekend support and resolve your queries quickly makes our day. We’ll definitely pass this feedback along to her!"

Rated 5 out of 5 stars

Zitho has been such a help and she made…

Zitho has been such a help and she made me so aware and explained everything so that I could understand exactly what I am getting myself into
... a life changer

16 March 2026
Unprompted review
Legal & Debt Solutions logo

Reply from Legal & Debt Solutions

"Thank you for the kind words. We’re thrilled that Zitho took the time to ensure you felt confident and fully aware of the process. Transitioning into a debt-free future is a journey, and we are honored to walk it with you. Congratulations on taking this life-changing step!"

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look