Made an intial enquiry via email, Harvey picked up on this - Exchanged of few emails - which led to a phone call from myself to further my enquiry on a particular watch, which was as described, Nex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service from all at LBJ especially Harrison, spent over an hour chatting, never felt rushed or pressured into a purchase. Was looking to do a PX and got a fair price. Pulled the trigger on... See more
Company replied
Solicited a number of firms to gauge interest in buying my Daytona. Although other offers were received, Luke offered a fair price on the basis that if my watch was as described, then he would pay wh... See more
Company replied
I purchase a A Lange & Sohne Grand Saxonia from LBJ Watches this week. The timepiece was in absolute mint condition despite its age of 11 years. I had the pleasure of dealing with Harvey... See more
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Company details
Written by the company
Our goal is to supply rare and prestigious timepieces to collectors and private buyers. Our collection comprises original and 100% authentic watches that have been carefully curated and inspected to the highest standards. All of our watches are checked for accuracy and pressure tested and come with an authenticity guarantee and a watch register certificate. Visit our showroom in Hatton Garden, London.
Contact info
67-68 Hatton Garden, EC1N 8JY, London, United Kingdom
- 02071268398
- contact@lbjwatches.co.uk
- lbjwatches.co.uk
5.0
Excellent
464 reviews
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Perfect Rolex GMT
LBJ had the watch I was looking for in stock, so I reached out to them. I had very quick and helpful communication with Luke. The whole experience was fantastic and all questions answered. Got the Rolex GMT at a great price and absolutely love it. Watch was exactly as described and Luke went through all of its functions. Highly recommend LBJ! Thanks
4 November 2024
Unprompted review
Reply from LBJ Watches
Hi JD,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had such a smooth and positive experience with Luke and that you're enjoying your new Rolex GMT. We always strive to offer great customer service and ensure our clients are completely satisfied, so it's wonderful to know we hit the mark. We truly appreciate your recommendation, and we look forward to serving you again in the future! Enjoy your watch!
LBJ Watches
Very friendly and prodfessional service
I had been after a Rolex GMT for some years, and eventually found one at LBJ for a great price. I picked the watch up in person and was greeted by Luke and Harrison, both of whom were very friendly, helpful and professional. The watch is in fantastic condition, I am delighted with it and would definitely reommmend LBJ and I will be keeping an eye on their stock for possible future purchases.
13 December 2024
Unprompted review
Reply from LBJ Watches
Hi Richard,
Thank you so much for your wonderful review! We’re thrilled to hear that you found the perfect Rolex GMT with us and that you had such a positive experience with Luke and Harrison. It’s great to know you’re delighted with the watch, and we truly appreciate your recommendation. We’ll be sure to have more fantastic pieces for you to explore in the future, and we look forward to assisting you again soon!
LBJ Watches
Reply from LBJ Watches
Hi Simon!
Thank you for the great feedback! We're so glad to hear that you had a positive experience with our team. We truly appreciate your kind words and look forward to serving you again soon.
LBJ Watches
Batman & Wimbledon
Really good buying experience aided by Harrison’s professionalism, knowledge and ability to make a client comfortable. Loving the Batman and Wimbledon dial 41 that I purchased on 16th December. Also Luke’s knowledge and conversation helped the purchase along. ‘Living the dream’ eh Harrison?
16 December 2024
Unprompted review
Reply from LBJ Watches
Hi David,
Thank you for the fantastic review! We're thrilled to hear that Luke & I were able to make your buying experience so enjoyable. It’s great to know you're loving your Batman and Wimbledon dial 41! We really appreciate your kind words and look forward to assisting you again in the future. And yes, "living the dream" indeed!
- Harrison
LBJ Watches
Rolex purchase.…
Been looking for a Rolex for daughters 21st in January and spotted LBJ had a candy pink Rolex which just fitted the picture so pulled the trigger and bought it. Watch is as described in new condition would have liked to visit to pick up but decided to have posted and arrived next day so all good. Looking for my own Rolex next so could be using LBJ again. Thanks
12 December 2024
Unprompted review
Reply from LBJ Watches
Hi Nigel,
Thank you so much for your thoughtful review! We're delighted to hear that the candy pink Rolex was the perfect choice for your daughter’s 21st. It's great to know that the watch arrived promptly and in excellent condition. We’d be more than happy to assist you with your own Rolex in the future. Thanks again for choosing LBJ Watches – we look forward to serving you again soon!
LBJ Watches
A Great Watch Purchasing Experience
LBJ had the watch I was looking for in stock, so I reached out to them. Communication was great and I arranged to visit them at their showroom. Fabulous friendly, knowledgeable people. Watch was exactly as described and at a very fair price. Would not hesitate to use LBJ again.
19 November 2024
Unprompted review
Reply from LBJ Watches
Hi Alex,
Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our team and that the watch met your expectations. It was a pleasure assisting you, and we truly appreciate your kind words about our service and pricing. We look forward to welcoming you back to LBJ Watches in the future!
LBJ Watches
Rolex OP Coral Red - Very Happy
Great communication. Fast service. I will buy from LBJ Watches again and hopefully soon.
12 December 2024
Unprompted review
Reply from LBJ Watches
Hi Waqas,
Thank you for the wonderful feedback! We're so glad to hear that you were happy with our communication and service. We look forward to assisting you again soon and can't wait to help with your next purchase!
LBJ Watches
Good company to deal with
I was nervous as I’ve never bought a watch online before, there were a few issues but LBJ Watches sorted them and I’m very happy with the watch, it was a good price and I would deal with them again, however if possible it’s obviously always better to deal face to face.
Don’t think that building up a purchase history with an AD will get you a Rolex, even within a year, maybe it’s my local AD. You’re better off going straight to LBJ Watches, unless you are happy to wait a couple of years.
10 December 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your thoughtful review! We're really pleased to hear that you're happy with your watch. We totally understand that buying online can feel a bit uncertain at first, but it's great to know that your experience with us was positive. We also agree that sometimes going directly to trusted dealers like us can be a more efficient route for getting the watch you're after, without the long wait times. We truly appreciate your feedback and hope to serve you again in the future!
LBJ Watches were a joy to deal with…
LBJ Watches were a joy to deal with from start to finish and made the journey of buying my first Rolex very easy, all questions and requests were dealt with very quickly and the watch itself was exactly as advertised. Would highly reccommend them and will be using them again for sure 10/10
4 December 2024
Unprompted review
Reply from LBJ Watches
We’re delighted to hear that you had a great experience with LBJ Watches and that we could help make your first Rolex purchase a memorable one. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future. Enjoy your Rolex, and thanks once again for choosing us!
The real gem in Hatton garden
Luke and the team were friendly and welcoming and I received the best price for my Rolex, I’ll be returning soon for my next purchase.
25 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your business and review! We're thrilled to hear that you had a great experience with Luke the team. It's always our goal to offer the best prices and an exceptional service. We look forward to welcoming you back soon!
Excellent service
Luke and his team were very helpful with the purchase of my watch. Nothing was too much trouble from the moment I found the watch on their website (via Chrono24) to the moment I collected the watch from their shop. Thanks Luke & team.
18 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your fantastic review! We’re delighted to hear that Luke and the team provided such a positive experience, from your initial discovery of the watch on Chrono24 to the moment you collected it in-store. We truly appreciate your kind words and are so glad we could assist you every step of the way.
If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future!
Purchased my first Rolex through LBJ…
Purchased my first Rolex through LBJ Watches , and dealt with Luke. I had several challenges getting there on the appointed day/time, but Luke was very understanding and not pushy in anyway despite me changing the appointment a few times, and he always responded in a timely manner to my emails. When I finally did get there, I found him to be highly knowledgeable about the two watches I was considering, including the maintenance schedule, and he made the whole experience very pleasant and easy. He is also a man of his word. I would thoroughly recommend him and his business to anyone considering purchasing a high end watch. Thank you Luke !
20 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was so positive. We understand that schedules can be tricky, and we're glad that we could accommodate you and ensure the process was smooth and stress-free.
It's fantastic to know that our knowledge and helpfulness made your decision easier, and we really appreciate your trust in our business. Your recommendation means a great deal to us, and we’re delighted that you had such a pleasant experience purchasing your first Rolex.
If you ever need anything in the future, whether for maintenance or another watch, don't hesitate to get in touch. We look forward to welcoming you again soon!
Excellent service from Luke an Danielle
Excellent service from Luke an Danielle
Would Recommend to family and 🧡 friends
Thanks once again
Cx
14 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your kind words! We're thrilled to hear that Luke and Danielle provided excellent service. Your recommendation means the world to us. We're grateful for your support and look forward to welcoming your family and friends in the future. Thanks again! 🧡
THE BEST EXPERIENCE!
My husband Nowaf and I had an exceptional experience working with Luke and his amazing team. He sourced the watch of my dreams and made the process so incredibly smooth and enjoyable. I truly wouldn’t recommend working with anyone else. Luke went above and beyond for us and I can honestly say we not only found the most trustworthy seller and buyer, but a friend in Luke!
Pro-tip: don’t forget to ask Luke about his travel adventures he’s seen the world and gave us the best advice in that domain as well!
11 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for the wonderful feedback! I'm absolutely delighted that both you and Nowaf had such a positive experience working with me and the team. It means the world to us that we could help source your dream watch and make the entire process so enjoyable. I truly value the relationship we have built, and it's so rewarding to hear that you feel like you've gained a friend along the way. Also, I'm always happy to discuss travel tips and experiences! I hope to work with you again in the future—whether for watches or more travel advice! Wishing you both many happy moments with your new timepiece!
All the best,
Luke and the team
I bought my first watch through LBJ
I bought my first watch through LBJ. I found the watch on Chrono24 and contacted LBJ directly through their website. Luke responded within hours of my message and the very next day I was in their showroom trying on the watch. Luke was very grounded and insightful and made the experience feel so easy and pleasant. He was in no way pushy and the watch was perfect.
1 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your kind words! We're thrilled to hear that your experience with us was so positive. It's great to know that Luke was able to make the process smooth and enjoyable for you, and we're happy you found the perfect watch. We appreciate you choosing LBJ for your first watch purchase and hope to assist you again in the future. Enjoy your new timepiece!
All the best,
LBJ Watches
Excellent customer service
I recieved excellent customer service from Luke and Harrison both were very knowledgeable, friendly and helpful, I am extremely pleased with my new Rolex, when it arrived it was exactly as described by Harrison, I wouldn't hesitate to highly recommend LBJ Watches
7 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Luke and Harrison were able to assist you with such professionalism and care. It's fantastic to know you're happy with your new Rolex and that it met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future!
All the best,
LBJ Watches
Couldn't be happier with the service I…
Couldn't be happier with the service I received from Luke at LBJ Watches. Great shop and well worth your time, whether it be ordering via their website or in the shop.
6 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us. Whether you're shopping online or in-store, we always aim to provide top-notch service, and it's wonderful to know we hit the mark for you. We look forward to welcoming you again soon!
All the best,
LBJ Watches
Purchasing my Submariner
I recently had the pleasure of purchasing a Submariner No Date 2024 (124060) from LBJ Watches, and I couldn't be happier with my experience! I also part-exchanged my 2023 Sea-Dweller, which I loved but found to be too big for my small wrists.
From the moment I stepped into the store, I was greeted with a warm welcome that set the tone for my visit. The service provided by Luke and Harrison was nothing short of exceptional. They truly embody what you hope to find in a reputable watch dealer: knowledge, patience, and a genuine passion for watches.
Luke took the time to explain the intricacies of the Submariner and how it would fit my wrist size and lifestyle, ensuring I felt confident in my decision. He wasn't just trying to sell me a watch; he was invested in making sure I found the perfect piece that matched my personal style and preferences.
What stood out to me was the absence of pressure to make a purchase immediately. Instead, the focus was on creating a comfortable atmosphere where I could explore my options.
The price I received for my Sea-Dweller was fantastic, making my decision to purchase the Submariner an easy one. The transparency in pricing and the willingness to discuss options was refreshing and made the entire experience feel trustworthy.
Thank you, Luke, Harrison, and Danielle, for your warm hospitality and expertise during my visit. I will definitely be returning to LBJ Watches for my next watch! If you’re in the market for a luxury timepiece, I highly recommend visiting them for an experience that goes beyond just buying a watch.
4 November 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you had such a positive experience with the entire team. It’s wonderful to know that our approach—focused on patience, transparency, and creating a comfortable atmosphere—resonated with you.
It sounds like the Submariner is the perfect fit for you, and we’re so glad Luke was able to guide you through the process and ensure you were confident in your decision. We're also delighted that the part-exchange for your Sea-Dweller worked out well for you!
Your kind words truly mean a lot to us, and we can’t wait to welcome you back for your next timepiece. Thank you again for choosing LBJ Watches—we’re honoured to be a part of your watch journey!
All the best,
LBJ Watches
Brilliant!
Couldn't be more impressed with the customer service I received form Harrison whilst purchasing a Rolex Submariner.
Harrison was extremely knowledgeable and was very friendly.
Would definitely recommend these Harrison and team in the future.
Thanks again Harrison, absolutely love the watch!
30 October 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your fantastic review! We're so happy to hear that you had a great experience with Harrison during your purchase of the Rolex Submariner. It’s wonderful to know that his knowledge and friendly service made a lasting impression on you. We'll be sure to pass along your kind words to him!
We truly appreciate your recommendation, and we’re thrilled that you love your new watch. If you ever need anything in the future, don’t hesitate to reach out—Harrison and the team will be here to assist. Thanks again for choosing us!
All the best,
LBJ Watches
Great buying experience!
Bought a Hublot from Luke at LBJ and have to say it was a very good experience!Service from initial contact through to delivery was very good and the watch was exactly as described ie mint!
Will definately bjh from this company again and can highly recommend them!
24 September 2024
Unprompted review
Reply from LBJ Watches
Thank you so much for your wonderful review! We're delighted to hear that your experience with us was so positive. It's great to know the Hublot was exactly as described and that everything from the initial contact to delivery met your expectations. We truly appreciate your kind words and your recommendation!
We look forward to assisting you again in the future—don’t hesitate to reach out whenever you're looking for your next timepiece. Thanks again for choosing LBJ Watches!
All the best,
LBJ Watches
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