Laura Geller Beauty Reviews 20,518

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the makeup, noting that items are effective, easy to apply, and feel lightweight on the skin. Many appreciate the natural finish and how well the products blend, making them suitable for various skin types and ages. The user experience, from ordering to product application, is frequently highlighted as positive and straightforward. However, some people experienced issues with their orders and delivery services, with a few mentioning delayed shipments or receiving incorrect or broken items. There were also occasional reports of products not performing as expected, such as foundations not providing sufficient coverage or causing allergic reactions, and some customers found certain products lacked pigment or did not match online descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality and effectiveness... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the makeup and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering,... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise the fast delivery, with some... See more

User experience

People report positive experiences with user experience. Many customers find the website easy to manage,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have ordered twice. Delivery is pretty quick and products are good. Ive got the brightening powder which is good for everyday and the coloured powder foundation which is good for full make up. Dont fe... See more

Company replied

Rated 4 out of 5 stars

I have used the powder make-up each day and like it, however I am still applying a liquid foundation first to cover spots. The mascara was not described as being a tubing product. I have tried other... See more

Company replied

Rated 4 out of 5 stars

I purchased the Double Take foundation but found it a bit heavier than I like. However, I like to wet my small brush and dab the foundation over my nose as that part has large pores and this foundati... See more

Company replied

Rated 4 out of 5 stars

The foundation (baked balance-n-brighten) was delivered quickly however I tested a bit on my wrist first (thankfully) and came out in a rash. I have never had a reaction like that to anything in my al... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!

Return Policy

No Questions Asked Returns

We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked! Return Portal: https://returns.laurageller.com/#/

Contact info

3.9

Great

TrustScore 4 out of 5

21K reviews

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Rated 3 out of 5 stars

The ads make it look like your skin…

The ads make it look like your skin will look so smooth but actually it made my skin look more dry and more wrinkled. I like the products but not the affect. I would say they should be marketed to a younger crowd. I'm 67 and it definitely made me feel self conscious about my wrinkles.

13 December 2025
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Suzanne. We totally hear you, and we’re so sorry that it didn't give you the look you were hoping for. It’s incredibly confusing when a product feels like it's working against you by settling into lines instead of smoothing things out, and the last thing we want is for you to feel self-conscious. Since you do like the products themselves, we’d love to help you find a more hydrating option that actually plays well with mature skin. We know things haven't been smooth, so as a genuine thank you for your patience, we’ve process a 20% refund to your account. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

Rated 5 out of 5 stars

Geller Gals will work with you!!

I ordered the Trio pak and one of the makeup rounds arrived in crushed pieces of powder during shipping. Geller Gals replaced it. Knowing I was going on a trip they made sure I would have the replacement before I left. It was a great experience and I recommend Laura Geller Co. and products!

31 March 2026
Rated 3 out of 5 stars

Loved the makeup

Loved the makeup, took too long to receive.

7 April 2026
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Reply from Laura Geller Beauty

Hi Cynthia,

Thank you so much for your kind words regarding our makeup; we are thrilled to hear that the products themselves were a perfect fit for you! At the same time, we truly acknowledge that the delivery timeframe did not meet our standards, and we sincerely apologize for the delay you experienced.

To show our appreciation for your patience and loyalty, we have sent a complimentary gift your way. We hope this surprise adds a little extra joy to your beauty routine!

Please be reassured that your satisfaction is our top priority. Should you require any further assistance or have questions about your gift, we suggest reaching out to our Customer Service Team via the 24/7 chat at www.Laurageller.com, where a dedicated team member will gladly assist you. We look forward to providing you with a more seamless experience in the future!

Rated 1 out of 5 stars

Sent trial size product and will not…

Sent trial size product and will not refer or order from Laura Geller again.This is the second time they did this to me.No more

20 March 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Ray,

Thank you for bringing this matter to our attention. We sincerely apologize for the frustration caused by receiving a trial-sized product for the second time, as this does not reflect the high standard of service we strive to maintain. We acknowledge your concerns and would like the opportunity to investigate the discrepancy in your shipment.

We highly recommend reaching out to our Customer Service Team at www.Laurageller.com via our 24/7 live chat facility. Our team will gladly assist you in reviewing your order history and resolving this concern immediately. We apologize for any inconvenience and appreciate your feedback.

Rated 4 out of 5 stars

Makeup was irritating to my skin but…

Makeup was irritating to my skin but customer service was great in rectifying the problem.

15 November 2025
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Brett. We're so sorry the makeup didn't play nice with your skin there is truly nothing more frustrating than being excited to try a new product only to have it end up causing irritation. It’s such a relief, though, to hear that the customer service team stepped up and got things sorted for you so quickly. It really makes a world of difference when a company actually listens and fixes a problem in good faith, especially when your skin is feeling sensitive. It’s a shame the formula wasn't the right match, but we're so glad you were at least spared the headache of a difficult return process!

Rated 4 out of 5 stars

First Purchase

So far I like the eyeshadow palette I received recently. Although I have only used it twice I look forward to trying the various shades.

20 April 2026
Rated 1 out of 5 stars

Products are great when you can get them.

I have bought Laura Geller makeup in the past and the products are lovely, when you can get them. They are great quality and provide just the right coverage for me.

However, I placed an order on 26 March and over a month later I still haven’t received anything it is difficult to get replies to emails, but I have got several emails asking for reviews.

I asked for the order to be resent as it was lost the day after posting, but I do not know if they have resent it as I am not getting any replies to emails, only requests for feedback.

I hope that I either get a refund or the products I ordered soon.

27 March 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Maria!

Thank you for bringing this to our attention. We sincerely acknowledge the delay with your March 26, 2026, order and apologize for the lack of correspondence you have experienced. In the meantime, we are happy to inform you that a 15% refund has been applied to your order as an apology for the trouble.

We would be very happy to investigate this further and ensure a prompt resolution. We suggest reaching out to our Customer Service Team at www.Laurageller.com via our 24/7 live chat, where a dedicated representative will gladly and fast resolve your concern. We apologize for the frustration and look forward to assisting you.

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