Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 359

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often highlighting the solid craftsmanship and unique aesthetic. Many people also commend the staff for their exceptional service, describing them as knowledgeable, friendly, professional, and helpful, making the overall experience pleasant and comfortable. The piercing service is frequently mentioned as excellent, with consumers appreciating the expertise of the piercers and the smooth, painless process. However, some customers also noted issues with product sizing, finding certain earrings to be much smaller than expected or having posts that were too thick or long for their piercings. A few people expressed dissatisfaction with the 9ct gold products, reporting that they tarnished quickly and required significant maintenance. There were also occasional mentions of staff providing incorrect information regarding gauge sizes or difficulties finding specific items on the website.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the high quality, delicate, and sparkling... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their knowledge, friendliness, and... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality, delicate, and... See more

Service

Customers had positive experiences with service, consistently praising the exceptional customer service and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside. The quality and detail is stunni... See more

Company replied

Rated 5 out of 5 stars

As usual my Laura Bond experience was amazing, the most difficult bit was deciding which stud to go for. I decided on the tear drop shape as I’d been having snagging difficulties with my current flat... See more

Company replied


Company details

  1. Jeweler
  2. Body Piercing Shop
  3. Ear-Piercing Service
  4. Tattoo and Piercing Shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, Good service thanks.

25 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Graham,
Thank you so much for taking the time to leave us a five-star review! We're glad to hear you had a good experience shopping with us and we hope to see you again soon!

Team LB x

Rated 5 out of 5 stars

These earings are stunning & unique

These earings are stunning & unique! Lovely quality.
I discovered Laura Bond about 10 months ago and I absolutely love each purchase I have made.
Such a caring and stylish company! Hopefully I’ll get to the store one day, in the meantime, a BIG thank you for giving me fantastic ears!! ⭐️ xxxxx

7 July 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Aww, thank you so much for your fabulous review! We're so glad to have you as a loyal customer and hope to see you in person one day - perhaps even for a new piercing! ;)

We're looking forward to seeing what you add to your growing collection next!

Team LB x

Rated 5 out of 5 stars

Beautiful pieces

Fast delivery & nicely packaged.
Love the jewellery, beautiful and delicate, was smaller than I thought. As the pieces were small I really struggled to get them in & my ear ended up sorer than it was when pierced😬. I have tried to find the tool I've seen in some of your adverts but can see it on the Web site.
Overall great experience and will buy again as there are lots of pieces I like.

27 June 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Thanks for your review! We're sorry to hear you struggled fitting your jewellery at home. We always recommend going to see a reputable piercer if you're at all unsure as to how to fit the pieces to ensure your piercings don't get irritated and the jewellery is fitted securely.

We wouldn't recommend using tools to fit our jewellery as solid gold is a delicate metal and can scratch and dent. However, if you're thinking of the tapers we sometimes use to thread the labret post through the piercing canal, we're hoping to be able to start offering them to our customers in due course.

If you have any issues or wish to discuss anything further, please don't hesitate to reach out over email help@laurabond.co.uk

Team LB x

Rated 5 out of 5 stars

Walk in appointment

Popped in whilst on holiday to have a previous piercing checked and downsized and ended up with another piercing too !!
Every one is always so welcoming and genuinely so kind and caring. Sarah made me feel so relaxed and calm that I hardly felt a thing.
I wouldn't go anywhere else now !!

25 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Pam,

Thanks so much for leaving us such a wonderful review! We're so glad to hear you had a lovely experience with our team and you felt relaxed and comfortable during your piercing. We're looking forward to seeing you again!

Team LB x

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful
Never disappointed with your jewellery

26 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Tracey,

Thanks so much for your kind words and taking the time to leave us a review. We're so glad you had a good experience shopping with us and we are looking forward to seeing what you pick next :)

Team LB x

Rated 5 out of 5 stars

They did a fabulous job!!!

They did a fabulous job!!!

26 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Avery,

Thanks so much for taking the time to leave us a five-star review! We're so glad to hear you had a good experience with us and hope to see you again soon!

Team LB x

Rated 5 out of 5 stars

Exquisite pieces, great service

I purchased the North Star studs as gifts for my adult children. After buying a Daith ring ( I had been looking for 5 years for something beautiful but understated. The North stars arrived today one for a love one for a cartilage and they are exquisite.
I would also like to shout out for the amazing customer service Laura Bonds staff offer - Laura S you are amazing
What a fabulous company

25 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Susan,

Thank you so much for your lovely review - we're so glad to hear your jewellery arrived safely!

Thank you again for your kind words - you're such a ray of sunshine! :) Looking forward to seeing what you choose next!

Team LB x

Rated 5 out of 5 stars

Great experience at Laura Bond

Great experience at Laura Bond - went in for a downsize and also to swap to a hoop. Everyone was so helpful with picking out the right piece of jewellery and so friendly! Can’t wait to book in another piercing soon!

21 June 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Fiona,

Thank you so much for leaving us such a great review! We're over the moon that your experience with our team was lovely and we hope to see you again soon!

Team LB x

Rated 5 out of 5 stars

Wonderful experience, fabulous staff and selection!

I was on vacation in Scotland from the USA, and somewhere along the way I lost my nose ring. It was a small gauge, and the hole had already shrunk quite a bit, so I needed more than a jewelry change, I needed a stretching. Sarah was so kind and compassionate through this process! I thoroughly enjoyed my brief time with her, and wish I lived nearby because I would definitely return for my future piercing needs!

20 June 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Deb,

Thanks so much for your lovely review! We're so glad to hear you had a great experience visiting us and we hope to see you again on your next trip to Scotland!

Team LB x

Rated 5 out of 5 stars

Great elegant earrings!

Very impressed with my cute tiny ear hoop. It's fits perfectly for my tragus. I will be ordering more beautiful earrings.

16 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Katie,

Thanks so much for taking the time to leave us a review! We're so pleased to hear that you've found a hoop that fits you perfectly. Can't wait to see what you add to your collection next!

Team LB x

Rated 5 out of 5 stars

Great!

Easy to use website.
Good solid earring. Lovely to wear.
Really happy with my purchase.

9 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Melanie,

Thanks for your lovely review! We're pleased to hear you found our website easy to navigate and are happy with your purchase!

Team LB x

Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, so delicate and pretty.
Sent quickly. Thank you so much.

13 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Jen,

Thanks for taking the time to leave us a great review! We're glad to hear you had a great experience ordering from our website!

Team LB x

Rated 5 out of 5 stars

Amazing earrings

This isnt my first time buying from Laura Bond. The quality and range are what keeps me coming back. I ordered on Fri and the earrings were delivered on Sat morning. 5* experience

7 June 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Vicki,

Thanks so much for your lovely review! We're so glad to have you as a returning customer and are so glad to hear you've had a good experience shopping with us!

Can't wait to see what you pick next!
Team LB x

Rated 5 out of 5 stars

Really nice atmosphere and friendly…

Really nice atmosphere and friendly staff. I was fitted in as a walk in so there was no time to over think things 😂
Love my helix piercing and beautiful jewellery!
I wasn’t aware of the reduction in jewellery size until after I read the literature so I’ll be worried about changing this if/when the time comes. I’ll deal with that if needed.
Would recommend this place 100 %

7 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there!

Thank you so much for leaving us such a lovely review! We're so glad to hear you love your new piercing!

Not everyone needs a downsize, but if you do feel that the longer post starts catching and affecting healing, you can just pop back in and we can downsize you in store! If you're worried, please send us an email (help@laurabond.co.uk) and we can chat you through it!

Happy healing!
Team LB x

Rated 5 out of 5 stars

Feel special

I have now visited Laura Bond boutique several times and feel very comfortable and welcome, All the advisors are very friendly and helpful, my piercing’s to date have been with the very patient Sarah Crowe who is excellent and highly recommended,
The latest Ibiza collection is gorgeous , to date I have purchased the Sun ray earring charm and the gold mother of pearl chain stud earring with more to come from phase two in the near future ☀️ 🌞

4 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Gillian,

Thanks so much for your lovely review!
We're so glad to have you as a loyal customer and love your growing ear stack!

Hope you love the Ibiza drop two when it lands in a couple of weeks!
Team LB x

Rated 5 out of 5 stars

Lovely experience

Lovely experience, virtually no pain at all.

7 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Elaine,

Thanks for your lovely review!
We're so glad to hear you had a good experience and didn't find getting pierced too painful. We hope to see you again soon!

Team LB x

Rated 5 out of 5 stars

Safe and Beautiful

I have 10 piercings in total, Laura Bond is the only place I go to now to get new ones. People are lovely, welcoming and kind. The pieces are beautiful (so beautiful!) and so is the shop. One of the things that matters to me with piercings is safety and cleanliness, this place always makes me feel very safe and I have no issues with healing or after care.

6 June 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Thank you so much for your glowing review! We're so glad to hear you enjoy visiting our boutique and that your visits have met your expectations. We take great care to maintain the highest standards when it comes to cleanliness and safety, and are glad it shows!

Looking forward to seeing what you pick next!
Team LB x

Rated 5 out of 5 stars

It was a lovely warm and friendly…

It was a lovely warm and friendly experience. Clear aftercare advice given which has meant no issues!

6 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey!

Thank you so much for your lovely review! We're glad you're happy with your piercing and haven't had any issues healing!

We hope to see you again soon!
Team LB x

Rated 5 out of 5 stars

Wow what can I say

Wow what can I say? Everything was wonderful from initial booking appointment to actual piercings. I had great help from Laura who ensured I had the correct appointment allocated as I wanted to change 10 piercings and get 2 new ones. Laura was there and helped me choose all jewellery and suggested a placement for one of thenew piercings,it's perfect.
Sarah who pierced me also helped with suggestions,in fact despite what I said I think I'd love a mermaid if possible on next appointment and a diamond 😘
The piercing was quick and painless,so far healing well and next 3 booked in , hopefully for mermaid, seashell and diamond. Can't wait, everyone was so friendly

6 June 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Jennifer,

Aww, thank you so much for the lovely review! We're so glad to hear you had such a great experience from start to finish. We loved helping you out and are already excited for your next appointment… mermaid, seashell, and diamond sounds like such a dreamy combo. See you again soon!

Team LB x

Rated 5 out of 5 stars

Lovely visit to Laura Bond…

Had the most lovely visit to Laura Bond on my birthday. I was so nervous about getting my ears pierced but Sarah was amazing and really put me at ease. The shop is lovely, the staff so welcoming, the earrings beautiful and everything was so professional. Sarah talked me through everything and was so calm and reassuring. Love my newly pierced ears and my sparkly earrings!

12 June 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Claire,

Thank you so much for taking the time to leave us such a lovely review!

We're so pleased to hear you enjoyed your visit to our boutique and felt comfortable getting pierced. We hope to see you again soon!

Team LB x

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