Launchcontrol Reviews 

12
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TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

12 reviews

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3.7

All reviews

(12)

7 reviews in the last 12 months

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Rated 2 out of 5 stars

Good service until cancelling, too expensive, frustrating cancellation process

Overall, I’ve had a decent experience with Launch Control, and the platform has worked well for me. However, I ultimately decided to cancel because I believe the service is simply too expensive for what I’m getting. Unfortunately, the cancellation process has been very frustrating as well.

I canceled my subscription on August 1, but didn’t receive confirmation until August 7. Then, on August 12, I received another invoice asking me to pay more money. As of August 14, nearly two weeks after I canceled, I still don’t have clear confirmation that my subscription is fully canceled and that I won’t continue to be billed. I think cancellations should be handled much more promptly and clearly. I’m giving Launch Control 2 stars for now, but I’d be willing to reconsider my rating if this is resolved quickly and professionally.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Good customer care and UI

I appreciate how swift their customer service is and all the changes they’ve implemented (especially the market flexibility).
Good user interface design, intuitive and easy to navigate.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate how easy Launch Control…

I appreciate how easy Launch Control has made SMS marketing. A couple of years ago, I struggled quite a bit with creating effective templates, but they’ve made huge improvements, it’s now super straightforward and easy to use. Big shoutout to their support team as always, responsive and helpful whenever something comes up. Excited to see what new features they roll out next!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience with Launch leads

Used to run my own account, but now Launch Leads handles everything, and they crush it every month. From day one they were locked in, followed my process, and made the handoff seamless. I just feed them lists and close deals. Saved me the headache of training a VA, and my ROI shot up since switching to LL. If you’re serious about scaling, these are the guys to run your outbounds!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Dedicated Text Marketing Experts

I use this tool to text for my employer - a Real Estate Investor (wholesaler), I had no clue how to do it at first but they’ve got in-house Text Marketing Experts that show you how to do everything as soon as you start, check in with you constantly and make sure you’re on track - really helpful and quick when there’s an issue they are with you in minutes, especially for beginners

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Been running Launch Control for my SMS…

Been running Launch Control for my SMS for over a year now, couldn’t be happier. The platform’s super easy to use, but the real value is in their customer service. You can actually reach someone fast, which is priceless when SMS is a core part of your business.

They’re also killing it lately with new updates, extra market flexibility, more messages and the AI template generator. Highly recommend for anyone serious about scaling.

5 March 2026
Unprompted review
Rated 2 out of 5 stars

It works, kind of.

The SMS works and is allowing us to generate leads, so the main thing they do is good.

Everything else is terrible.

1. The sales call was cringey and unprofessional

2. The onboarding person was rude and argumentative for no reason

3. Their data aggregation makes no sense, I cant look at previous months data without extracting a gaudy spreadsheet instead of just having custom ranges on the dashboard

4. Their app is annoying, I have turned off push notifications every single day and it resets back to "On" daily. I have also signed out and STILL get push notifications. How??

5. The actual inbox structure is clunky and not optimized for easy messaging and sorting.

overall, the "product" is fine but everything about the business has to be optimized.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Not only did I have difficulty cancelling my subscription, but they continued to charge me after cancellation. Would not recommend this company to anyone in the real estate industry.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a 0 star review I would

If I could give a 0 star review I would. The worst company I have ever had to work with. We have waited for over a month to get our "Phone verified". They told us it would take 5-7 days. Every time you try to get information from their support "Oh this is outside of our control". After 30 whole days, they decide to give us a toll-free number, not even a local number. We sent out 1200 texts and 2 of them were delievered. Again "This is outside of our control, there is something on the carrier side." Seriously save your time and money.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful experience with…

Absolutely dreadful experience with Launchcontrol! Signed up for their text delivery service with high hopes, only to be met with disappointment at every turn. First off, their approval process took ages, so I couldn't even use the service for the first month. Strike one.

Then, to add insult to injury, they conveniently 'forgot' to mention their astronomical charges until it was too late. Lo and behold, they sneakily charged me not once, but twice without my consent! Strike two.

And when I had the audacity to request a refund for their blatant overcharging, they flat out refused, citing some obscure policy buried in the fine print. Strike three, you're out!

To top it all off, this disastrous experience came with a hefty price tag of over $700. Save yourself the headache and steer clear of Launchcontrol unless you enjoy throwing your hard-earned money into a black hole of incompetence and greed.

12 March 2024
Unprompted review

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