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Latham's Steel Security Doorsets Ltd Reviews 

4,078
•
TrustScore 5 out of 5

5.0

Door Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 689 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the extremely helpful staff and the remarkably smooth ordering process, noting that communication regarding delivery schedules is always clear, professional, and reliable. Consumers also appreciate the prompt and polite delivery service, with drivers often going above and beyond to assist by placing heavy items exactly where needed. Some reviewers were not happy with having to acquire extra parts separately to ensure proper installation, as essential fixing components were sometimes overlooked during purchase. Additionally, a few customers mentioned minor inconveniences regarding early morning arrival times that caught them by surprise.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful and friendly service throughout the... See more

Service

Users describe positive interactions with service, highlighting exceptional communication and swift... See more

Delivery service

Clients share positive opinions on delivery_service, consistently praising the fast dispatch and punctual... See more

Product

Consumers find product to be positive, highlighting the great quality and solid build of the doors. Reviewers... See more

Order

Reviewers highlight positive aspects of the order process, describing it as straightforward and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more

Company replied

Rated 5 out of 5 stars

Good staff with help ordering as web site can be very complicated and you can get deals from staff. Highly recommend steel security doors. All our neighbours in our rural area get break-ins annuall... See more

Company replied

Rated 5 out of 5 stars

Exelent service from ordering. Verry helpfull and understanding at Lathams. Put my mind at rest with queries I had. And contact regarding order ready and delivery. The driver Lee contacted me pri... See more

Company replied

Rated 5 out of 5 stars

Excellent service and communication when ordering. I ordered a single security door and I was kept informed about the delivery and the driver arrived on time. The order was delivered very securely p... See more

Company replied

Company details

  1. Door Manufacturer
  2. Door Shop
  3. Door Supplier
  4. Door Warehouse
  5. Industrial Door Supplier

Written by the company

We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.

The UK’s premium stock steel door supplier

Written by the company

Our doors are built to an unrivalled quality and offered with an industry leading warranty to match
We guarantee that our steel doors are the most competitively priced, starting at just £199.99+VAT.

Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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5.0

All reviews

(4,078)

658 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you

Thank you, Miya, for the outstanding customer service. You were incredibly helpful, professional, and made the whole experience smooth and pleasant. I truly appreciate your support.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Ordered the steel doors, received the confirmation and expected delivery timescale and everything arrived when they said it would. Delivery driver Lee was really helpful and nothing was too much trouble, backed his van to within feet of where I needed the doors. Definitely use this company again!!

20 May 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

Hi David,
Thank you for your fantastic review!

We're delighted to hear that you had a great experience from start to finish. A special thank you for recognising Lee. We'll be sure to pass your kind words on to him.

We really appreciate your feedback and are delighted to hear you'd use Latham's again!

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