Lang Town & Country Reviews 

111
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and maintain clear communication throughout property transactions. People really appreciate the dedicated support and expert guidance provided, ensuring a smooth and reassuring journey from start to finish. Though some reviewers noted that the process could occasionally be lengthy and stressful due to various external challenges, the team's reliable commitment and constant updates successfully kept everything moving forward. Consumers felt well cared for, noting the personal touch and professional approach that made all the difference in achieving a successful outcome together.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, attentive, and consistently... See more

Service

Customers had positive experiences with service, consistently praising the exceptional support,... See more

Customer service

Reviewers express deep satisfaction regarding customer service, highlighting consistent support and constant... See more

User experience

Consumers find user experience to be exceptionally positive, frequently highlighting the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank OLLIE BENETT from LANG TOWN & COUNTRY of PLYMOUTH enough for the outstanding service he gave me. He was extremely efficient and worked tirelessly on my behalf. He always answered my... See more

Rated 5 out of 5 stars

These people looked after my 5 bed detached rental property for 12 years plus… Nothing but professional and courteous throughout. Richard, Christine, Claire, Abi, Shawnie, etc etc I cannot recommend... See more

Rated 5 out of 5 stars

I have now sold twice with LT&C both experiences were very positive. From the start they are quick to respond, polite and friendly. Everything is always very clear, upfront and honest. The profession... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased a property from Lang Town & Country and the process has been nothing but perfect. Each of the staff have been attentive, welcoming and professional throughout. I also booked... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Affiliate Marketing Service
  4. Real Estate Agents
  5. Real Estate Appraiser
  6. Real Estate Rental Agency

Written by the company

At Lang Town & Country we will listen to your requirements and show you a selection of quality properties which match your aspirations. Our experienced and friendly team will advise and guide you through the buying and selling process. You can take full advantage of having free and completely independent mortgage advice from Justin Lusher, who will be happy to guide you through the complex mortgage marketplace and is contactable on 07929 001432 or justin@jlmortgages.co.uk If you require an independent survey, we can recommend a great team of surveyors who understand and appreciate properties in Plymouth and the surrounding area. To assist in the purchase of your chosen "new home" we can provide written quotations from a selection of local and experienced solicitors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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No recent history of asking for reviews

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4.8

All reviews

(111)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Highly recommended, from start to finish. Great support, special mention for Holly. It's so nice to experience a friendly but professional service, it can be hard to find these days in any area of business.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!! Absolutely fantastic service

James, Gemma & the team have been absolutely fantastic throughout. I genuinely cannot thank them enough. The sale of my property was initially listed with different company and had fallen through after a very lengthy & frustrating process. After signing up with Lang Town & Country, thinking that there was never any hope of getting a buyer quickly, my property was listed in a matter of days & even sold on the first viewing!!!!

The team are knowledgeable, helpful & always return any calls or emails which is very much appreciated.

Highly recommend, wouldn't use any other agent going forward!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Selling our house with Lang Town and Country Plymstock.

We would recommend the team at Lang Town and Country Plymstock. We hadn't moved house for 31 years, so were very rusty on the whole process, however the team at Lang on the Broadway, Paul, Josh and Holly, and the rest of the team in the office made it simple and explained everything, keeping us updated with regular updates about what was happening with the market and taking care of all the viewings. Clear, professional and friendly throughout the whole process, always helpful with good advice from start to finish. Thank you team Lang Town and Country.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

We recently purchased our home through…

We recently purchased our home through Lang Town and Country and couldn’t be happier with the service we received. From start to finish, the team were professional, supportive, and incredibly responsive.

We primarily dealt with Josh and Paul, who were both absolutely fantastic. Paul was helpful and approachable, making us feel confident and well-informed throughout the process. But it was Josh who really went above and beyond. He remained calm, proactive and determined even when things became complicated – and there were quite a few challenging circumstances along the way!

Josh managed to keep everyone on track, ensuring that communication remained clear and progress steady. Without his persistence and commitment, we genuinely don’t believe the sale would have gone through as smoothly as it did.

We’re so grateful for their efforts and wouldn't hesitate to recommend Lang Town and Country to anyone looking to buy or sell a property.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing estate agents

Holly and Josh you both made buying our new home so much easier. You even helped us with issues we had with selling our previous house even though you hadn't signed up to sell this. You are all amazing. Thank you so much.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly and proactive

Helpful, knowledgeable and proactive staff who certainly seemed to have our best interests at heart. I had expected a difficult sales process, and am delighted to say it was as smooth as it could possibly have been.
I am also really impressed that the internal communication appears to have been solid - I never had to chase, someone (especially Holly!) was always on top of things.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Again great service from Lang Town and…

Again great service from Lang Town and Country at Plymstock. The whole team are a credit to the company. Very professional with a personal touch which means a lot when going through the process of buying and selling.

We had many frustrating times with this sale but Josh was always there to sort out issues and chase up solicitors for me, resulting in exchange and completion of my parents property. Holly assisted when Josh was out of the office.

I and my family have used Langs on a number of occasions, I wouldn’t hesitate to recommend to anyone selling or buying a property.

17 June 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thanks for trusting us yet again Angela and for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Lang Town & Country were simply…

Lang Town & Country were simply brilliant. Not only did they sell our house extremely quickly after it was put on the market, but were extremely helpful throughout the whole process. Josh and holly in particular were constantly chasing updates for us and going above and beyond.

13 June 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Glad to help and thank you for your kind words Ben ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Super efficient and helpful team

The team at Lang Town and Country were fantastic when selling my flat at the Royal William Yard in Plymouth. Ollie and James were really proactive and worked incredibly hard to progress the sale. They kept me informed of every development and were always available when I had questions. They were reassuring, helpful, communicative and super efficient. I highly recommend them.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!!

We have been exceptionally pleased with the service that we have received from all of the staff at Plymstock Lang Town and country.

Josh and Holly were professional, knowledgeable and performed with the utmost confidence, always with our needs in mind.

Communication was exemplary and they were always available to speak to. My husband and myself would highly recommend all of the staff at Lang, Town & Country. Thank you!!

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Do not go anywhere else in Plymouth!

I honestly cannot thank James and his team for the unbelievable service they gave me in selling my house. The chain was quite difficult, but probably not as difficult as handling me, which James went above and beyond with. Not once was I pressured or hard sold. When the chain was about to break James stepped in and did everything he could in order to progress the sale! He advised me when I had no one to help and gave me the best advice. Hand on heart when I say this I will never use anyone else in Plymouth again, the team at Langtown are highly professional and experts in their Field. 10/10

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Renting Experience

My husband and I just recently rented an apartment with Lang Town, and the entire process was seamless and easy. Shawnie and Claire were extremely helpful, they answered all the questions we had and ensured we were supported.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish the team at…

From start to finish the team at Plymstock Langs could not have been more helpful in selling my father‘s house. Paul, Josh, Holly and Natalie kept me updated through all of the process. They were all very knowledgeable and professional, and I would highly recommend using them for any buying and selling of properties. I have used Langs for the last 20 years and I’ve always had a first class service. Thank you, team for all of your help I’m going the extra mile.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant

Recently purchased a new rental property and needed to find the right tenant. Claire and Shawnie went over and above to assist in this process. I would definitely recommend them.

25 March 2025
Unprompted review
Rated 4 out of 5 stars

Amazing team at the Plymstock office.

The company were great start to finish, our case was slightly different as we were leaving the country before the sale of our house. Everyone in the office kept us up to date with viewings, photos etc. They also re did photos once tenants had left at our request and gave us tips and tricks for a sale. Once a buyer was found the whole process was fast and easy with no badgering on my part.
Thank you t everyone in the team particularly the girls that made it friendly and easy.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Claire and Becky

Recently changed tenants at my rental property and Claire and Becky made the experience so easy. I am out of the country so they dealt with everything and were very proactive.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Holly and the Plymstock team…

Thank you Holly and the Plymstock team for your hard work, patience, and diligence along the way in selling our house.

Your knowledge and expertise made the process smooth and easy to understand for us.

Highly recommend Lang Town and Country Plymstock

28 February 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Glad to help Mrs Williams and thank you for taking the time to leave this lovely review.

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