Landscape World Reviews 

347
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, who often go the extra mile to assist. The service is frequently described as excellent, with many appreciating the efficient delivery and competitive pricing. People are particularly impressed with the product quality and the prompt, precise delivery service, often placing items exactly where needed. Customers also appreciate the wide selection of products available, finding exactly what they need for their projects. The ordering process is noted for its ease, with many highlighting clear communication regarding delivery times and helpful instructions.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting professional and helpful... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and great prices, often... See more

Product

Customers consistently note positive experiences with product quality and selection, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a brilliant outfit, I went to look at some Scotch Pebbles for my garden and what a selection there is of anything you might need The Sales staff were ultra friendly, professional and effici... See more

Rated 5 out of 5 stars

Pleased to find 800 kg of apricot gravel for landscaping which was not available locally. Delivery experience was great using a pallete and equipment to lift off large lorry and wheel to precise locat... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(347)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Staff are all very friendly, knowledgeable and super helpful. I bought porcelain tiles which are great quality. Everything in stock and delivered quickly. Great display area. Highly recommend these guys 10/10

18 November 2025
Rated 5 out of 5 stars

Trustworthy

Great after sales service,
My order was damaged it transit,
emailed with photo of products, very quick response
and replaced with next day delivery to I.O.Wight.
It don't get much better than that!
I highly recommend Landscape World
Don Walser.

22 September 2025
Rated 2 out of 5 stars

Paving slabs chipped and broken…

Had a small amount of materials delivered unfortunately alot was damaged. Not delivered on a pallet. Ended up costing me money, i'll stick with my usual suppliers from now on.
Two months for a reply wow your customer services are almost as good as your delivery skills, thanks for making me laugh. I was unable to contact you when I found the damaged materials as you were closed.
I ve been a groundworker for 30+ years and the professionals I know wont use you either. Very poor service>

25 September 2025
Landscape World logo

Reply from Landscape World

Hi Tony,

Thank you for taking the time to leave a review. We’re sorry to hear that you were disappointed with your experience.

The products you ordered are supplied to us loose rather than on pallets, and for this reason they are also delivered loose. Our HIAB vehicles are designed to safely unload these items individually, which is standard practice for this type of product.

With regard to the damaged flags, we’re sorry this occurred. Had you contacted us directly, we would have been more than happy to assist and help resolve the issue without it costing you additional money. Customer satisfaction is very important to us, and we always aim to put things right where possible.

If you review our other feedback, you’ll see that we take great pride in providing a high level of customer service.

Apologies for the delay in responding to your review; unfortunately it was missed initially.

Kind regards,
James

Rated 5 out of 5 stars

Best Builders Merchant around.

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful display suite for paving. Nicely situated next to the mersey gateway bridge and delivery was kn time. Amazing company!

1 October 2025

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